Customer Ratings & Reviews

Dryer came exactly as advertised and works wonderfully. Tech was professional and knowledgeable and installed quickly.

I have never been so impressed with a delivery and haul away! John and Sean were awesome. Professional and friendly. Incredibly thorough and careful, both with hauling away our old stove and installing our new one. My jaw dropped when they took out a level and actually made sure the new stove was perfectly level. They actually cared about my safety! They made sure everything was perfect before they left, and were so kind in the process. We can't say enough good things about these guys...and will definitely ask for them again next time we buy something from Best Buy!

Delivery awesome during the handling of the merchandise.

The men that came out to remove and deliver my items were friendly, professional and worked quickly. Highly recommend!

Quick and efficient and took it right where I needed it to be. They were very helpful and kind

Most customers say the team arrives on time and completes the removal in just a few minutes

They took the item away and I never saw it again. Didn’t scuff floors or cause any damage.

Worth the extra cost to have the old fridge hauled away. Best option.

Best buy has hauled away my old fridge, and washer. No issues. Team was great.

The removal of the old refrigerator went very well. The crew had real expertise.

Perfection, was as smooth as butter, great experience

I was very impressed by the haul away. Very good work.

As a part of our delivery of a new Insignia refrigerator, the old one had to go. The new one was installed and the old one out of our walk-in basement in 15 minutes. Nice guys, smart and very efficient.

Installers hauled away our old washer quickly and efficiently!

Everything was excellent, professional. Thank you!!!!

The Geek Squad guys did a great job taking out our old range and installing our new range.

I had a whole box full of old cables and outdated technology including an old laptop with a broken screen. All I had to do was drop it off at customer service at no charge. What a relief to get that collection of junk out of my house.

I paid for the "haul away" service and the team delivered the new LG TV as promised, unpacked it and took away the old TV. However, they left the empty box from the new TV in case I wanted to return it within the return window. I asked if they will come back to pick up the empty box once the 30-day period is over and they said yes. So upon calling for the re-pick up of the box, my request was met with considerable confusion, but ultimately was arranged. I also asked about the "My Reward Points" and was told that only applies id I use the Best Buy credit card which I was not aware of. In past, all purchases could accumulate points no matter how it was paid for, but that policy has now changed. Oh well.

Great guys vert professionals and caring...kudos to rhem

It was delivered on time and with care. I am so satisfied with delivery.