Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13402 reviews
(13,402 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
110 degrees outside - hotter in the laundryroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two fellows stopped by to deliver 02 new appliances - A refrigeration into the garage and to replace the old washer with the new washer - They were professional - very mindful of my concerns due to the fact my husband is disabled. It was hot 110 outside - no air conditioning in my laundryroom! They were efficient and worked to get the job done.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great work!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They made sure to be careful not to bang walls or corners because where we needed the new washer and old washer to be transferred was a little tight of corners but the maneuvered effortlessly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Freezer haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The old freezer was hauled away with no problems no mess.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Hire these guys!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a part of our delivery of a new Insignia refrigerator, the old one had to go. The new one was installed and the old one out of our walk-in basement in 15 minutes. Nice guys, smart and very efficient.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two delivery guys were very professional and completely explained all the features on the new refrigerator. They did the complete installation and hooked up the waterline to it too. They did everything, including taking the front door off and putting it back when bringing the new one through and the old one out. We didnt have to do anything. It was so nice.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems thwy took my old washer away with out any problems
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were quick and professional. Zero mess left behind.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been so impressed with a delivery and haul away! John and Sean were awesome. Professional and friendly. Incredibly thorough and careful, both with hauling away our old stove and installing our new one. My jaw dropped when they took out a level and actually made sure the new stove was perfectly level. They actually cared about my safety! They made sure everything was perfect before they left, and were so kind in the process. We can't say enough good things about these guys...and will definitely ask for them again next time we buy something from Best Buy!
I would recommend this to a friend Rated 5 out of 5 stars
Amazing and quick job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hugo did an amazing job taking away our old stove when they came to deliver the new one we got. They were respectful when moving the old stove by not dragging it on the tiles and being careful around the walls.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great job!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was worried since the washer was in a smaller room without much space to move and was right up against a dryer that was staying in place. they had no issues and took it away like it was nothing!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable staff! They were the best! Quick and easy removal
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installation done right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and professional installation. well done!
I would recommend this to a friend Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were absolutely fantastic, very professional and helpful during the haul away of my old items. They were nice to my children since they wanted to help the movers which was awesome.
I would recommend this to a friendRated 5 out of 5 stars
Worth IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to see my Frig go after 16 years. There was nothing wrong but I need more room for food. My little one loves crushed Ice and the new Frig has a crushed Ice function.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in hauled away my old stove perfect service
I would recommend this to a friend Rated 5 out of 5 stars
Dryer Haul Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hauling away old, heavy equipment is always such a hassle. When I saw that this service was offered, I thought “why not?” I am so happy that I chose too because everything was handled for me. I didn’t have to take on the additional headache of hauling it away and the professionals spent maybe a half hour in my home.
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Delivery of fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were great. Installed quickly. Nice guys.
I would recommend this to a friend Rated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding delivery and installation. Haul away excellent. Way better than the prior installation from the same company which is weird. So professional.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs professionally unplugged and removed the dryer. Installed the new one with professionalism.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys hauled the old dryer away, I appreciate that because I didn’t know what to do. Thanks
I would recommend this to a friend
