Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13403 reviews
(13,403 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Service met all expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service team was careful and expedient when removing our old appliance and met all of my expectations.
I would recommend this to a friendRated 5 out of 5 stars
Haul Away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took apart old refrigerator and hauled away. Glad to be rid of it.
I would recommend this to a friendRated 5 out of 5 stars
nice feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could have remove it but said what the heck its only money.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great delivery and haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two members of the geek squad delivered my new tv. They were careful and installation went very smoothly. They took their time to go over the new features of the tv that I was not a custom to. They did not leave me wondering how to access all the new features of my tv. They were professional and hauled away my old tv. If you're uncertain about how to install your new purchase, it is worth the money to pay the geek squad to do it for you. I would not have been able to do myself.
I would recommend this to a friend Rated 5 out of 5 stars
No brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great not having to deal with finding a way to safely dispose of old appliances.
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
quick and early
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled the old unit away very quickly, easily. That and bringing in the new fridge took a 30-40 mins max. Only issue was they came several hours earlier than the day's text message said. But we did also get a text from the driver saying when they'd actually come, which they did.
I would recommend this to a friend Rated 5 out of 5 stars
Haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job! I highly recommend the haul away so you don’t have to worry about it
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek crew were very professional and helpful. Would recommend having anything delivered by these guys.
I would recommend this to a friend Rated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price great service Always a good experience with Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Very proactive team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and proactive. They informed me earlier for their estimated arrival time. Actually they came earlier than the promised time. They communicated with me well.
I would recommend this to a friendRated 5 out of 5 stars
Appliance Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy employees are always so polite and do they jobs well.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service crew were quick, efficient, professional and so helpful. They went the extra mile to install my new fridge.
I would recommend this to a friend- Pros mentioned:Damage prevention, Overall performance
Rated 5 out of 5 stars
Professional movers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The movers were great. On time, quick, and no damage when moving the new appliance.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
True Professionals
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very professional and quick. Moved a tremendous old machine like it was nothing. Very impressed. And they were polite too.
I would recommend this to a friend Rated 5 out of 5 stars
Efficient and Respectful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Workers were extremely helpful, nice, and efficient. No complaints. they moved our fridge from the kitchen to the garage. For the price - very fair and reasonable
I would recommend this to a friendRated 5 out of 5 stars
They took them off my hands! Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old washer and dryer worked but the washer couldn't wash my blankets and comforters. The dryer kept cutting off. I hope someone found them and refurbished them and gave them away. But they moved those appliances away. I'm satisfied with the outcome
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were super helpful; job well done. They were patient with my hearing difficulties.
I would recommend this to a friendRated 5 out of 5 stars
Microwave Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team arrived on time and were efficient and courteous.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Yes!!! A no brainer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did great. Love that beat buy offers this service.
I would recommend this to a friend Rated 5 out of 5 stars
Smooth process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys took my old washer away after installing my new one. Nothing else to do but laundry
I would recommend this to a friend