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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13132 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 13,132 reviews
  • Rated 5 out of 5 stars

    Old one removed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for offering a service to remove my broken appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome having the old range hauled away! Hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new dishwasher and the old one is gone. Wherever it went, we didn't get in any trouble for leaving it somewhere we shouldn't. Also, none of us were injured trying to move something we shouldn't. Worth every penny and more!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Haul away old heavy flatscreen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my old heavy flat screen away. I wish they could of taken an extra smaller flatscreen but they said they couldn't, oh well! Everything went well!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    A to Z appliance installers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A to Z installers did the haul away. Great job! Careful while removing the old appliances. Phil and team did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. They did a great job! Thank you very much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GrandpaB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great that they took my old unit away. No worries!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness, Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved my fridge into my garage. $50 is a bit excessive but I was too busy to handle it myself. They were careful and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in minutes. Was worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. They are careful not to damage door frames etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done by an experienced crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, quick and courteous. They clearly knew their business and did it without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and courteous and hauled away old machines easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience takes the front seat sometimes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I could have sold my old refrigerator or donate it or give it for free but that was lot of hassel either way. Was much easier for BB to take it though they should do for free or atleast credit some of the price. Oh well. It was surely convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Grateful to have the disposal option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old machine was taken away without comment and moved without damage to any walls or the elevator of the building. No inadvertent contact with any doorways. Nicely done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In with the new, out with the old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy haul away my old fridge when they delivered my new one, and they did a perfect job. I was happy not to have to deal with discarding of the old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very friendly and got things done neatly and ontime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless hallaway!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Painless hallaway!!! Everything done very professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness, Speed

    Rated 5 out of 5 stars

    Perfect install and haul away!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were fast, friendly and efficient. They took care in ensuring they didn’t damage anything and we’re very careful not to bump anything when hauling away the old unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away old dishwasher when installing new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional home delivery. No issues at all.

    I would recommend this to a friend