Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13141 reviews
(13,141 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Thanks!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing job by Luis and his partner, thank you for being so careful!
I would recommend this to a friend - Pros mentioned:Carefulness, Portability
Rated 5 out of 5 stars
Nice removal job
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They moved my old w and d out quickly! I appreciate they were careful of the walls.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A++++++++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friend Rated 5 out of 5 stars
Professional and Kind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process was quick, clean and professional. Geek Squad delivery guys do it right!
I would recommend this to a friendRated 5 out of 5 stars
tricky removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team wasted no time in disassembling and carefully removing my unit from a somewhat difficult to negotiate area without any issue.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers were great and helpful. They were also on time and took the old tv with no problem.
I would recommend this to a friend Rated 5 out of 5 stars
HAUL AWAY BROKEN DISHWASHER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THANK YOU for removal of old broken dishwasher and Haul
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Hauled off my old TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haled off my old TV which as a senior citizen I would not have been able to do.
I would recommend this to a friend Rated 4 out of 5 stars
Home Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok service — would be better if they put down paper or something for their dolly - but no damages
I would recommend this to a friendRated 5 out of 5 stars
Care and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was essential! Also done with care and easily!
I would recommend this to a friendRated 5 out of 5 stars
appliance removal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were quick and did a great job removing old washer.
I would recommend this to a friendRated 5 out of 5 stars
Removal of old dushwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers who also removed our old dishwasher were excellent.
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who delivered and took our old stove were great! Very personable, fast and efficient ! One of the better delivery services I’ve ever used! Great communication!
I would recommend this to a friendRated 5 out of 5 stars
Delivery and Haul Away Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BestBuy technicians handled my delivery professionally and courteously.
I would recommend this to a friendRated 5 out of 5 stars
Professional Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery a set up gentleman were very polite, efficient, professional and informative.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Job!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy. The put in the new washer and took the old one. Very friendly and efficient.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I paid a little extra to have Best Buy squad install my washer and dryer! They did not only deliver the washer and dryer, but they also installed them. They were super fast, nice, friendly, and very clean. As soon as they finished they took the old dryer, and the trash as well. It would have taken me way longer to install the washer and dryer!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removed old dishwasher without making a scratch! Convenient and efficient removal.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Refrigerator installation and haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad crew today were amazing! I live in a second floor unit and it was not easy getting the old refrigerator out and the new one in. My home has a lot of narrow corners and somehow they managed to get around all the tight spaces and down the staircase. They really worked very very hard today and I’m so appreciative of their dedication to the job at hand! Thank you so much!
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Haul away over stove microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service Team was extra careful when removing over stove microwave from the cabinet as well as when taking it out of the house. Although removing it from house was not an issue, I appreciated the care they took when doing so as they made sure not to hit any walls/doorways as they removed it.
I would recommend this to a friend