Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13141 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 13,141 reviews
  • Rated 5 out of 5 stars

    Haul away good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for removal and appreciate the service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    happy customer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. very professional. clean job. happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Answered any questions and concerns that I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, helpful and speedy! I would highly recommend this service to anyone who doesn't know what to do with their old product or doesn't have the time to dispose of it themselves. Glad I gave it a chance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the awaiting

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My drier broke soon after COVID-19 started. There was no indoor delivery or installation or haul away available. I had to air dry all my laundries until the services resumed. But when they did come, the service was excellent! They were fast, thorough, professional, and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There might be cheaper options to dispose of old appliances, but not having to coordinate that and get transportation that will fit it. It was super convenient to have them haul it away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better delivery service than the other big box sto

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good professional installers for both Holloway and install

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention, Overall performance

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quickly and quiet. Hauled away without damaging my home. Would definitely do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and professional. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did amazing@

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are great but the customer service was the best part

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Worth the price to not have to deal with moving the old appliance around yourself and figuring out what to do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had the old one out and on its way in the blink of an eye. Really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and quickly delivered new dryer and haul away old dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have taken pictures of the product delivered. Before hauling in product took measurements to ensure it would fit through the entrance and also where it needs to be placed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased to not have had to worry about dealing with my old fridge after purchasing a new one. The haul away service is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superior Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team did a fantastic job in my installation and hall away service. They did great, did not cause any scratches or damage to the home and hauled away my items without any hassle. Great Job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just do it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The haul away was quick no fuss and no mess. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge (Insignia)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service and very professional.. out of the old and in with new ... install the new item immediately with all the necessary settings...very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this service for large items and of course I got it for the fridge and it was great. I didn’t have to worry about anything. They came uninstalled item and took it and put new one instead and left.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helpful service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the installation and haul away service for our new dishwasher. Made the process so easy especially as we were moving at the time.

    I would recommend this to a friend