Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13141 reviews
(13,141 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
You do good work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They took what they were supposed to. Didn't complain. Didn't make a mess! Was on time! Great job from the team I saw. Using again.
I would recommend this to a friend Rated 5 out of 5 stars
Best fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys did as told and they did it really quickly thanks
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Installer was outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding installer. Arrived on time, neat, and very professional. In no time the old dishwasher was removed and the new one installed. The installer showed me how to use the dishwasher and answered all my questions.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Went Like Clockwork
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men installed my new stove in less than 15 minutes. As one of them was giving us a short demo of the stove and oven, the other one was loading my old stove on the truck. Very professional installation and removal of my old stove. I want anyone to know that they can totally rely on BestBuy installation and removal of existing appliance.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was very professional and I had a pleasant experience.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great removing service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys that came to the house. Did all that i needed them to do. Very professional
I would recommend this to a friend Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installers we very professional and quickly and efficiently hauled away our old refrigerator without any damage or issue. They even gave us time to clean out the space before installing the new unit.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Squad arrived and checked out the TV relocation situation. It was a painless process as they unplugged everything and was very careful moving it upstairs to its new location. They hooked up what I wanted like a professional. If you don’t want to unhook, lift, move, re-hook up your old TV… than this is for you! Recommend!
I would recommend this to a friend - Pros mentioned:Carefulness
Rated 5 out of 5 stars
Excellent Service! Very professional & friendly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled my new fridge up to the 2nd floor completely upright, so that I could turn it on in only a few hours vs the last time the delivery people (Not Best Buy!) carried it up the stairs sideways so I had to wait 24 hours before I could actually turn it on. They also were very careful not to scratch my walls or the appliance. wow! Plus, these guys were very experienced and friendly, like they really enjoyed their job and made me feel well taken care of. Highly recommended!+++
I would recommend this to a friend Rated 5 out of 5 stars
I recommend the Professional haul away service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent service provided by Best Buy and is worth the money.
I would recommend this to a friend- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy removed and hauled away my old washer and dryer. No problems.
No, I would not recommend this to a friend - Cons mentioned:Size
Rated 5 out of 5 stars
Happy Hauling Experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good riddance to bad rubbish! We were pleased with the opportunity to be able to get rid of our old clothes dryer at the same time the new unit was installed. It not only was broken, after being repaired several times, but was big, heavy and bulky. What a relief to have it gone!
I would recommend this to a friend - Pros mentioned:Carefulness, Overall performance
Rated 5 out of 5 stars
Prompt and courteous personnel.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Products were delivered on time. Personnel (Geek Squad) were cautious in placing product and did a great job hooking systems up.
I would recommend this to a friend Rated 5 out of 5 stars
Super service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were amazing and this process was so easy
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad team was quick and easy to work with. They made getting a new fridge real easy!
I would recommend this to a friend - Pros mentioned:Carefulness, Overall performance
Rated 5 out of 5 stars
Oven haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers we're very quick and did a great job taking away our oven they did not scratch anything taking it away
I would recommend this to a friend - Pros mentioned:Damage prevention
Rated 5 out of 5 stars
Great Care!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team that delivered my new stove was able to haul away my old one with ease. They took great care to ensure they didn't damage any of the door frames they had to go through and were incredibly nice.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Delivery.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed new appliance and took away the only appliance without issues. Professional.
I would recommend this to a friend Rated 5 out of 5 stars
Perfection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The haul away of my old appliances went very smoothly! The guys arrived on time and were very respectful of my home. They made sure everything was removed and didn't leave any mess after themselves :)
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient totally happy with the process.
I would recommend this to a friend