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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13141 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 13,141 reviews
  • Rated 5 out of 5 stars

    haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed old washer and hauled off in their truck with no damage or mess

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Professional Haul-Away or Movement or Recycle Service is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice one-step solution for disposing old equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downside of upgrading equipment is what to do with the old stuff, especially when it's broken and you can't gift it to someone. Since you can't just throw it in the garbage it's sure nice to have picked up at the same time when something new is delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hauled off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where fast and efficient and took away my old dryer with ease

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great and professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team was very professional. They took away the old appliance and installed the new stove much faster than I expected. They very care careful and did not damage any walls or flooring. I highly recommend using option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He hauled my item out without any issues very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Team was incredibly nice and professional!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was SO slick and easy. They were able to haul away my old, broken range and install the new one within less than an hour. Team was incredibly nice and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and friendly delivery . Took my old fridge away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The old freezer chest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old freezer chest that they were hauling away. The freezer was completely frozen so I unplugged it and left it open all night in the garage and then moved it outside the morning of my delivery. When they got there in the afternoon it still had a lot of frozen ice. The delivery guy said don’t worry we will still take with all the frozen ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and fast. They helped dispose of the old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Smooth Operators

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job getting the old equipment out of a narrow doorway and down a stairwell without banging up the property. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Good delivery experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a good and didn’t damage a thing in my house or on the equipment…very pleasant as well!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Washerinstalled.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in removed the old dish washer and installed the new dish washer is a matter of minites. When the new dish washer was intatlled they took the time to explain how it works and showed us the manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly, respectful, and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Haul away service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i had a haul away, but the agent showed me that my TV was stil good and had value, they even took it upstairs for me and set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for luxury!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont want to haul or throw away your old item. Take a break and pay for this company to do it!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Great haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the washer hauled away due to how heavy it was. They got it out without any issues and did not put one scratch it ding on the walls and had to go down a set of stairs. Great delivery people!

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Fantastic Delivery Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they came outside of the scheduled time slot they did call to let me know they were on their way. They hauled a large screen projection TV out of my finished basement. They did an incredible job going up a difficult staircase with no damage to the paint or walls. Would highly recommend this team for similar services.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast removal of broken washer. Removed from laundry room in 3 minutes, and gone from our property after the new one was installed. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy took away my old fridge and it was the best thing ever not having to lift a finger! The service rep was very professional and wore a mask the whole time. He brought my new fridge in and hauled away the old one.

    I would recommend this to a friend