Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 13182 reviews
(13,182 customer reviews)Rating by feature
- Service4.7
Rating 4.7 out of 5 stars
- Professionalism4.7
Rating 4.7 out of 5 stars
- Expertise4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very efficient and professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and professional services. They helped to install the new TV and move and mount the old TV to another room. Even cleaned and tidied up the areas afterwards. Thank you!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Product Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No old equipment to remove and recycle. However, the team did inquire. The equipment worked flawlessly. The team discussed and answered all questions on operation, service and warranty.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Definitely recommend getting this service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These movers were SO quick with it. They came right in and took my old dryer like it weighed nothing.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away with no problems of heavy appliances having to be lifted and carried out of the house.
I would recommend this to a friend Rated 5 out of 5 stars
Best Buy handles "services and parts" better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hauled the old washer away. Before ordering from Best Buy, I had an order with both of the big home improvement chains. One of them charged the same, and one charged $5 less for this service. The thing I preferred about Best Buy's service is that it was treated like an accessory to my order, so rescheduling the washer delivery also rescheduled the haul away service. You would think this would be standard, but the other places I ordered from kept moving my delivery date but the haul away, installation, and hoses wouldn't move with the delivery date. That's partially why I cancelled with the other guys and ordered from Best Buy, who delivered, installed, and hauled my old washer away the next day.
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service. Easy haul away and kept things neat and clean.
I would recommend this to a friendRated 5 out of 5 stars
Took old broken TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haul away service guys were professional and courteous. However, they were third-party (not Geek Squad) and didn’t know that the service included movement of a TV to another room which they did anyway. Just make sure you specify when ordering (not that there is an easy way to do this).
I would recommend this to a friendRated 5 out of 5 stars
Take it away!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy that they were able to dispose of my broken dishwasher! They hauled it away with no worries for me!
I would recommend this to a friendRated 5 out of 5 stars
5 Star Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome service as always. Very professional and kind. Best Buy doesn't dissapoint
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Great delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job moving this into a new space in my basement even with the limited space to get through doorways
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Job
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team removed the previous appliance quickly and with no damage to my house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Professional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tram that delivered my item were very professional amd got tge job doe quickly and correctly.
I would recommend this to a friend Rated 5 out of 5 stars
The space and ice maker!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The space is amazing. It isn’t much bigger than our last one but feels significantly bigger. Moving from Samsung where the ice maker took up so much space in the fridge to the LG is amazing.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Job!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very professional and worked quickly. Great job!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Haul away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were excellent and very professional worked quickly and were on time
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I’m happy with this service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful picking up my washer and dryer, I didn’t have to lift a finger.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Key service! Best way to dispose of the old equipment. Thanks
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
GREAT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hassle free, took care of my old refrigerator when the new one was delivered
I would recommend this to a friend Rated 5 out of 5 stars
Great haul away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took away my old fridge with no problem! Guys were very courteous and did a good job.
I would recommend this to a friendRated 5 out of 5 stars
As advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say, we got a new fridge and they got rid of the old one. As advertised
I would recommend this to a friend
