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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13187 reviews

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Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the overall performance, portability, and speed of this service. Many appreciate the carefulness and damage prevention during the process, as well as the professional handling of items. Some customers have noted issues with installation, size constraints, weight of items, and completeness of the service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 13,187 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free, took care of my old refrigerator when the new one was delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The space and ice maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space is amazing. It isn’t much bigger than our last one but feels significantly bigger. Moving from Samsung where the ice maker took up so much space in the fridge to the LG is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome service as always. Very professional and kind. Best Buy doesn't dissapoint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my life so much easier! Couldn’t have done it without the Best Buy Team! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ken's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We asked them to move it to our porch and they broke it down and had it moved in a very short time. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Moved my old refrigerator out where I wanted it. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    BestBuyHaulAway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to shop and purchase a new refrigerator online. I included the option of having them haul away my old one. The staff did so as scheduled and were in and out of my home in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new TV and hauled away the old. They were prompt, quick, efficient and friendly. Love that I didn't have to make the trip to the town recycling center! Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great haul away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took away my old fridge with no problem! Guys were very courteous and did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees were very fast & efficient with their job! They were both very friendly. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Crew!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were so professional and knowledgeable, in and out in 20 minutes. Great Crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, we got a new fridge and they got rid of the old one. As advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In and Out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of the new and removal of my old refrigerator was flawless. The guys were great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job on removing the old refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys that delivered my new refrigerator took away my old one. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional haul away services offer efficient and convenient solutions for decluttering and disposing of unwanted items. From furniture to appliances, they handle it all, saving time and hassle. With trained professionals and proper disposal methods, they ensure eco-friendly practices. While pricing varies, the convenience and peace of mind make it worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Haul Away Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old refrigerator was hauled away, no damage to flooring or doors. The delivery guys were professional, yet personable and very cautious when removing the refrigerator. They did a great job!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Quick Rapid Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the driver was 100% on it he spotted that the door opening to the kitchen was to Narrow for the Fridge and suggested I only measured the fridge placement opening he was correct, He give me the proper kitchen door width for a smooth transaction on the next delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Clean easy removal company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old machines were removed from my home very carefuly and very clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fast and friendly! Literally from the time they got there, unloaded the new, loaded the old, and left was ten minutes. Really saved a bunch of time. They know what they're doing and have their proper equipment to get the job done efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very professional and quick services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed at how quickly the technicians installed both of my washer and dryer, and removed the old ones out to their truck. They were very professional and courteous and even gave me extra time to clean up the lints behind the wall before they installed the new ones.

    I would recommend this to a friend