Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 13640 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.7 out of 5 stars

  • Professionalism

    Rating 4.7 out of 5 stars

  • Expertise

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, portability, and speed of the service. Reviewers highlight the carefulness and professionalism in handling items, noting the prevention of damage to property. Some customers mentioned concerns about installation, size, weight, and completeness. However, the positive aspects of the service appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 13,640 reviews
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well worth it to pay the extra fee to have the old product removed. Hassle free and peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old fridge removal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the removal of our old fridge Not much to say They took it away neat and easy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy and fast

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Everyone was great and the service was professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great haul away work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the work in haul away of my old refrigerator and the installation of the new one. The team was able to remove the front door and reinstall when the job was completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the cost to Haul way old appliance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this delivery service to deliver my refrigerator. It came within the time window they told me. They also took away my old appliance for a nominal charge. Well worth the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Professional and fast.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and fast. Were very careful not to damage anything in the house when they took out a huge old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept me informed of arrival time, were quick & courteous. No problems what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good guys

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were great. In and out in 5 min. Called a head of time. And when 30 min out.

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    What you would expect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed the refrigerator quickly and carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haul away two dryers I had with no issues, perfect and got rid of them for me

    I would recommend this to a friend
  • Pros mentioned:
    Carefulness

    Rated 5 out of 5 stars

    Take away old fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys had to take apart the old fridge to fit it down two flights of stairs, they were super careful not to ding my walls or my banisters. Friendly and great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great way to remove old appliances

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew took our old washer away and installed our new one very fast. In and Out in less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did amazing@

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are great but the customer service was the best part

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great service, and I'd sign up again as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauled Tv away

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took old TV down and hauled away. Habdled the old product even though not working with care . No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Damage prevention

    Rated 5 out of 5 stars

    Great Removal Team!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team for removing my old Washer & Dryer, did not leave any marks on walls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hauling services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely professional and careful to ensure they would not damage entryways/ doors while hauling the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This part of the installation is good. I am not sure if these devices get refurbished for other sales but hope they do not end up in the land fill. Effective moving through tight doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, knowledgeable and prompt in delivering and install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a no brainer.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it instead of trying to move something heavy yourself, scratch up your floors and everything else that can probably go wrong. I don't know why you wouldn't use this service.

    I would recommend this to a friend