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Customer Ratings & Reviews

Model:
PFEL59920
SKU:
6402190
Your price for this item is $399.99
Clearance
The comparable value price is $1,999.99

Customer reviews

Rating 4 out of 5 stars with 94 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Carbon E7's sturdiness and ease of assembly, frequently praising the clear instructions and the smooth operation. However, some users noted that the machine can be quite noisy and heavy, potentially requiring assistance during delivery and setup. The built-in fan also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 94 reviews
  • Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid trainer. So far no problems. I assembled it myself in about 30 minutes. Not sold on the iFit training yet, but I got a year free so we'll see how it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Form

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent elliptical for at home exercise. It allows me to go through my exercise routine with ease. I'm so happy to have access to the elliptical in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and sturdy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is bright and Colorful, quiet, and pedals appear to glide nicely. I will update review once I begin using daily but so far, pleased

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      KCH44

      Thanks for sharing! We are glad you are enjoying the screen and the smooth features on this machine. If you ever have questions, reach out to ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less expensive than Bowflex. Perfect substitute for the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe how much more motivated I am to use this almost everyday for at least 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exercise in a COVID world

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a gym quality elliptical that would allow me to have a immersive exercise experience in a COVID safe environment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elliptic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great elliptic machine and good price. Comes with IFIT subscription which I am learning to appreciate.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Forget this junk. Get a gym membership

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! Quiet for the first couple of months. Now 3 months in and it shakes and rattles Ike it's going to fall apart. Followed assembly instructions to the letter. User is only 120 lbs. Buyer beware. Glad I waited to write a review.

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Jimlyn

      Sorry to hear that you have experienced shakes and rattles in this elliptical. This is an unusual occurrence. This purchase came with a 10-yr frame warranty, 2-yr parts warranty and 2-yr labor warranty. We’ve got your back.

      Please contact us so we can look into the needed troubleshooting. Email ce@ProForm with the case #1-R101128. Let’s ensure your elliptical is working at top quality.

      Thanks -ProForm

  • Rated 5 out of 5 stars

    Useful add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have any complaints so far. Everything is working as expected. Me and my family are enjoying the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product would highly recommend and was very easy to build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gife for the wify.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geart stepper bought it for my wife she loves it plus it works on your legs very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hiking indoors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment really works your leg muscles, and gets the heart pounding. It feels like hiking indoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good investment I really liked it very easy to install and if you do a lot of exercise very good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not study

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled with Best Buy or product. Spending the amount we did and it’s rattling and bestbuy put it together. Made 2 calls to bestbuy and now calling proform. Hoping to get new product.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Renee

      We are sorry your experience has not met your expectations but are fully confident that we can come up with an appropriate solution to help you.

      If you would like to contact us directly, email us at ce@ProForm.com with your individualized case number, 1-R102173, in the subject line. Include any applicable information about your purchase and the issues you are facing.

      Thanks - ProForm IconHealthandFitness

  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is nice but it definitely has its problems. Not worth the money Imo

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Lavonda

      We are glad to hear that you feel your machine is nice but we are very sorry that you are experiencing problems with it. We would like to speak with you further so we can make sure your elliptical is working properly as soon as possible.

      Please email us at: ce@ProForm.com so we can take a closer look into your situation. Your personal case ID number is: 1-R101228. We look forward to hearing from you.

      Thanks! - ProForm

  • Rated 5 out of 5 stars

    Great fitness equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exercise equipment. Very smooth and loves the iFit app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy simple workout machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with many great features to keep you focused while working out.

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Ryan

      Thanks for sharing your great experience with this machine. We appreciate you and are here for you. If you need any assistance, email us at ce@ProForm.com.

      Thanks - ProForm IconHealthandFitness

  • Rated 2 out of 5 stars

    Not sturdy enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sturdy for a bigger person. This equipment probably works best if you are under 200 lbs. My husband used it and things started loosening up. Spend the money and get a GYM quality elliptical. I returned this item and it's been an absolute nightmare to return.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      KassieH

      The maximum user weight capacity rating for this equipment is 325 pounds, and if this machine is not performing at this weight capacity rating, we would like to troubleshoot to ensure it is working properly.

      Before returning this equipment, we can look into this and ensure it works as designed. The needed services on this may be covered by manufacturer warranty.

      Contact us at service@iFit.com or call 833-680-4348 if you are still needing assistance with this machine.

      Thanks - iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Workout

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, does everything I want it to do. I get a great workout every morning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it we have wonderful time working now I re

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we have wonderful time working now I recommend it to anybody

    I would recommend this to a friend