Customer Ratings & Reviews

it's perfect The condition is good and easy to buy and get to the store. The staff is very friendly and serves you super fast. I give it a 10 out of 10.

The best vr out there right now.new optical lens are clearer and 512 gig storage is a must...only negative is you cannot use a usb for storage :(

Very nice VR unit. No cords is nice! The only thing I would say is negative is if you sweat a lot it can soak the fabric. I’d recommend getting a silicone accessory for it or just take extra care to make sure it’s clean and not wet

Amazing! Me and my family love the metaquest 3! We’ve only had it for a couple weeks and have already spent so much time exploring all that meta has to offer.

Love the new Quest 3, but we don't like the new hand controllers they tend to not stay in our hands nearly as well as the ones from Quest 2. As such it makes it a bit of a struggle in a couple of the games. We love the graphics and the see through into our surrounding is really nice.

Excellent product 100% recommended, the video game is excellent visibility and clarity, easy to use, and the controls are easy to use.

I’m pretty surprised about this headset! I used oculus headsets in the past and the resolution was pretty bad, so I wasn’t happy. I decided to give the meta quest 3 a try and I’m impressed. The quality is surprisingly good. The MR features are the best part.

Great quality. The image is sharp. The only con is that a battery doesn't last too long.

Tbis tbing is freaking amazing. This has changed my life. I can go anywjere in the world

Great rig if your getting into vr runs smooth easy to put on tons of good qualitys

The video quality difference from the 1 to the 3 is so much better and being a smaller headset, it doesn’t weigh as much. I am very happy with the new quest.

Nice update from the Meta 2. Nice to see color on the surrounding when activated. Cameras work great to draw out the room automatically

Use it with steam games, looks amazing. Plan to add virtual desktop soon. Upgraded head strap to a more comfortable one with built-in fan. Tons of accessories

Very comfortable and so much fun. Easy set up and charges quick.

My recent purchases of 2 Oculus headset very easy to complete. The Oculus works as expected, display was clean, 4k screen display and my kids love this product very much.

My Daughter never takes it off it seems!! Lol. My son also loves it. The games look great and the game play is fun.

It's a great VR headset and I use it almost every day. Definitely recommend it.

I love this game. It gave me time to enjoy and exercise at the same time

I bought Quest 2 upon release and loved it so I decided to upgrade to Quest 3. The improvements are notorious allowing us to see without removing the quest, using hands without controllers to navigate and way better graphics.

This is not about the product as it was totally fine and it was doing what it was suppose to do. No complaints there, but the 2 star is for two reasons. The overall declining experience of the purchase, increasing reliability concerns on Bestbuy but at the same time I still feel like I am a loyal Bestbuy customer, hence the 2 star. This purchase was made duiring the holiday season(early Dec 2025) where there was an offer with the purchase of the product. It was at its full price, but there was a 100$ gift reward with the purchase. I purchased it online with a pickup in store. I forgot to ask during the visit to store for the pickup about the offer. After reaching home, I remembered a day or two later and had a chat with the bestbuy rep. I have mentioned to check on the best buy app and also provided them the amazon link for the same product with a similar offer. They've confirmed and mentioned that the offer is valid but it will take 2 weeks for me to get it via mail. They confirmed that i will receive my gift card and i took the screenshots of that conversation along with the case ID that theyve provided. Cut to two weeks later, I didnt recieve anything and reached out to bestbuy again via phone, gave them the case ID and they've mentioned that the purchase is not eligible. They escalated it to another rep and he said the same thing and both the interactions were not that great in terms of customer interaction. It was a bit of rude, as in the tone was missing empathy. I would have been totally fine if the first rep would have mentioned that the purchase was not eligible as I forgot to ask during the time of purchase. I was told that the purchase will get me the 100$ gift card and two weeks later they've flipped it a total 180°. Now, 100$ is fine but the problem for me was the declining reliability on Bestbuy as a company. I used to pride myself buying electronics at bestbuy versus buying from Amazon. I had to return all the equipment i have purchased(which was about 770$), not because of the gift card but the experience. This experience is not just a one off thing, but a piling frustation with the recent purchases. For example, i purchased a TV(last year) and while Bestbuy delivered it and installed it, my expectation was everything will be done by professional geek squad. Instead it was delivered by a third party in a budget truck by two kids(hardly looked like 18 to 20 year olds). They've no experience and one of the two was not even having a clue what and how to do it. The other kid has a bit of experience and got hurt in our house as the other kid wasn't helpful. When we went in to check how things are going, we saw the chaos and I helped the kids cleanup and then helped install the TV while the other kids looking at us. Also there was a damage on the wall. Ofcourse it damage was compensated later, but the experience is what matters. Unfortunately for the first time, I am thinking of other stores and amazon to make any big electronics purchases besides bestbuy. Hope things will get better and back to how good it was before.