Customer Ratings & Reviews

Best VR ever, upgraded from Quest 2 and runs faster!!!!

If you are new to virtual reality or have owned any VR sets before, the Quest 3 is a must have. It is extremely comfortable and truly gives a emersive effect. I absolutely love my quest 3 and will buy a second one to gift to my family ❤️❤️❤️

This is not about the product as it was totally fine and it was doing what it was suppose to do. No complaints there, but the 2 star is for two reasons. The overall declining experience of the purchase, increasing reliability concerns on Bestbuy but at the same time I still feel like I am a loyal Bestbuy customer, hence the 2 star. This purchase was made duiring the holiday season(early Dec 2025) where there was an offer with the purchase of the product. It was at its full price, but there was a 100$ gift reward with the purchase. I purchased it online with a pickup in store. I forgot to ask during the visit to store for the pickup about the offer. After reaching home, I remembered a day or two later and had a chat with the bestbuy rep. I have mentioned to check on the best buy app and also provided them the amazon link for the same product with a similar offer. They've confirmed and mentioned that the offer is valid but it will take 2 weeks for me to get it via mail. They confirmed that i will receive my gift card and i took the screenshots of that conversation along with the case ID that theyve provided. Cut to two weeks later, I didnt recieve anything and reached out to bestbuy again via phone, gave them the case ID and they've mentioned that the purchase is not eligible. They escalated it to another rep and he said the same thing and both the interactions were not that great in terms of customer interaction. It was a bit of rude, as in the tone was missing empathy. I would have been totally fine if the first rep would have mentioned that the purchase was not eligible as I forgot to ask during the time of purchase. I was told that the purchase will get me the 100$ gift card and two weeks later they've flipped it a total 180°. Now, 100$ is fine but the problem for me was the declining reliability on Bestbuy as a company. I used to pride myself buying electronics at bestbuy versus buying from Amazon. I had to return all the equipment i have purchased(which was about 770$), not because of the gift card but the experience. This experience is not just a one off thing, but a piling frustation with the recent purchases. For example, i purchased a TV(last year) and while Bestbuy delivered it and installed it, my expectation was everything will be done by professional geek squad. Instead it was delivered by a third party in a budget truck by two kids(hardly looked like 18 to 20 year olds). They've no experience and one of the two was not even having a clue what and how to do it. The other kid has a bit of experience and got hurt in our house as the other kid wasn't helpful. When we went in to check how things are going, we saw the chaos and I helped the kids cleanup and then helped install the TV while the other kids looking at us. Also there was a damage on the wall. Ofcourse it damage was compensated later, but the experience is what matters. Unfortunately for the first time, I am thinking of other stores and amazon to make any big electronics purchases besides bestbuy. Hope things will get better and back to how good it was before.

Love the graphics and 512gb gives more power to storage to download high quality games

I had the Quest 2 for years and this Quest 3 is an excellent step up. It’s definitely faster ans fhe graphics are much crispier. Controllers feel amazing. If you are just getting into VR this is perfect. if you are thinking of upgrading I highly recommend it!!!!

I purchased this for a little girl who got to play with one at a friend's house. We are excited for the kids to get to play with it for Christmas!

My brother loves this, he's having fun playing with his friends.

Very good product sound and picture quality is very good

I became interested in this due to a work project. Didn’t realize how much fun this was going to be. It keeps you on your feet and gets you moving. I’d definitely recommend the exercise games and there are plenty of trial versions and freebies to get started with.

Excellent for those trying to get into VR, especially considering there is zero need for a computer (which is an additional cost to considering). Great for parties as a source of entertainment!!!!

Got this Quest for my 10 year old. He loves it. It gets him off his chairs and seems to enjoy it more than other videos games.

What a great headset! My last VR headset was an Oculus Rift VC1 and they have come such a long way. The new pancake lenses create a 'sweet spot' that is almost your full view. No more screen door effect, the visuals are great. You won't regret picking one up.

great product at a good price and i know if i have problems best buy will be there to assist

The MetaQuest 3 has been a great buy! I purchased this item for my Son and he has loved it! I have to admit, I've had a chance to "test it out" myself and it really takes VR and gaming to a whole other level! No regrets with this purchase!

This is just the best version ever. Batman was awesome!

I originally purchased the 128GB for the same price as the 512GB for a birthday gift for my nephew. My nephew didn't seem to mind the difference, but I did.

My son absolutely loves this. Great quality and upgrade.

Its worth every penny its your own universe and own theater

This was a gift for grandson. He loved it. Only complaint was head strap uncomfortable. Had to purchase after market strap for better comfort.

I rarely play VR games mostly because i found the headset uncomfortable and bulky plus the motion sickness but i still enjoy them the Quest 3 is more comfortable than other headsets I've tried in the past and so far I've enjoyed my gaming experience with the quest 3