Customer Ratings & Reviews

Overall, I have experienced positive and negative experiences as this device is still early in its release. It can be glitchy and sometimes the unit doesn’t charge appropriately when connected to PC or streaming.i think once they get the bugs ironed out it will be a really great headset.

Not really good quality. When I tried watching YouTube it was kind of blurry. It was good for movies but not so much for watching on the web.

Fun but they dont tell you that the spacer for glasses does not help that much and the headset lenses scratch easy and best buy wont do anything for that!

Good product but not much better than it's predecessor.

Nicely made headset, just camera quality is not there. Bought thinking the pass through would be clear and look normal…. Incorrect, the pass through is very grainy and distorted, giving most people headaches when they try to use it

Support from meta is trash. I’m 22 days with an error, I never get a message about my support ticket from the same person and most either tell me I’m important and they’ll fix it or to reset my headset which doesn’t fix the software problem on their end. The hardware for its lack in a proper OS is solid enough.

Good service great attitude really enjuyed experience

Didn't even get a chance to use this product, This is more a complain on the brand META, I paid over $500 for this VR Headset, Wanted to use it as soon as I got home. Come to realize it forces you have to use a META app for whatever reason instead of just letting you connect to any computer. While my issue was when I would sign into META , it would tell me "there is something wrong, please try again later" I said okay, service must be down, so I tried again the following day for the same error. Went on for a week before I got tired of it and had to return it. Couldn't even get a live rep for assistance.

Cool for the kids I guess……………………………………………………………..

The Meta Quest 3 is wonderful. However, I could not play for a long time as I was getting motion sickness and headaches constantly. Unfortunately, due to health concerns, I had to return it. :(

It is impossble to find a Quest 3 without dead pixels. If you already bought one you most certainly have dead pixels on one or more of your lcd screens. Google dead pixel finder and see for yourself. I cant tell you how many exchanges I've done. This product is junk and nowhere near worth $700.

Several dead pixels, didn't notice until after the initial return period, if you plan on purchasing you may need to go through several headsets and be warned, you should get the membership option that allows for greater than 50 days

The games are not very good and have Lame Graphics even when you pay for them, but the kid still loves it so far. The racing game we played was unbelievably bad.

Its a good product but its too expensive i will recommend it tho

Not worth the price or the trouble at all. The color pass through is the only beneficial feature compared to the Quest 2. I've had more trouble with this headset than I ever have with the Quest 2. It crashes and disconnects constantly.

Ever heard of a pet rock? This is the 2024 version. Don't buy this unless you love NO CUSTOMER SERVICE! hard to get refunds, I tried to get the 6. Months free meta quest+ but you have to put in a payment option I tried the PayPal link, I even bought a physical meta quest giftcard neither works. Before I put my credit card in I read reviews plenty of people had problems with over charging, difficult refunds. What it boils down to is the technology is 2 star great, everything else is bad. There are so many other pet rocks to spend a feww hundred dollars on with less problems.

Wont load my games and glitxhes pretty easily was hoping for more

If you previously had the oculus two that was quite versatile for people that are non-gamers, you will be disappointed in this product. It specifically revolves around gamers and has very little VR options for non-gamers.

While its extremely cheaper than the vision pro, the quest 3 is a just ok option. I had a ton of issues with productivity and the free valhala game. My biggest downside is the necessity of a facebook account. I ended up trying the vision pro, and it only took a kidney sold to get that purchased. It is a far superior product, and shouls be when it’s 8 times more the price. My guess is the quest 4 will highly compete with the AVP. Eager to see the future!

You would think that a company charging $650 for a something thats right in your eyeballs would spend some time in Quality and Control producing their LCD panels but no, thats not the case. I’m already on my second headset because of dead pixels on my first and this one has a dead pixel and a stuck white pixel on the same side and just on top of each other. Check your headset and return them if you find any, don’t let this big company get away with this.