Customer Ratings & Reviews

Love it my kids are so happy would love to give one to our sons

Mixed reality is a complete game changer for the virtual world.

This is a whole lot of fun in a small headset! I’ve enjoyed everything I’ve tried so far, including just plain old watching television with it. I’ve got a very curious 4 year old who I knew would want a try. And while I wasn’t too keen on handing over a $500 piece of equipment to him, I relented and got him the Angry Birds game which we BOTH enjoy!

This is a decent little machine, it does what it does well

It is really cool to use. The future of technology!

I bought this headset because I tried a friend’s 3S and enjoyed the experience, but wanted the extra visual quality of the 3. In my opinion, the better resolution, additional storage, and better ergonomics and weight distribution were worth the premium. However, don’t expect 4k like your TV but it is a bump in image quality over the 3S. Overall I found the 3 to be a better experience than the 3S if the extra $200 isn’t a concern. I primarily used it to workout on an app called Supernatural which was a great experience. Sorry I had to give that up when ultimately I had to give up on the Quest all together, it was fun. That’s where the fun stopped though. In the end, I gave up on this product because I purchased and had to return 5 units within a three month period due to malfunctions that I was unable to resolve through online research, trial and error, and Meta customer support (useless). I found instances online of people experiencing the exact same issue without any resolution, so this is not isolated. Ordinarily, I wouldn’t give any product more than three strikes, but I enjoyed the user experience when it worked as it was intended enough to keep trying (to a point). I had a couple of different issues, but it went like this: it would be fine for a few uses in a one to two week period, then randomly it would display a message onscreen that it had lost its ability to track in space with an option to continue without tracking or power off, but it also lost connection with the controllers so there was no way to interact. This left the only options being to either sleep or hard reset. Neither of which solved the issue. It would simply turn into Groundhog Day, the controllers were also inoperable and would vibrate every few seconds. At that point, restarting and/or doing a factory reset would solve nothing and ultimately end up bricking the headset. This happened with 5 headsets over a 10-12 week period purchased from two different Best Buy’s. I just lost faith in the quality control, the reliability of the product, and Meta’s willingness to address its shortcomings. Let me also say that this does not at all reflect on Best Buy. I couldn’t be happier with their service and policies. This was a trying process and everyone I dealt with at both the Concord and Portsmouth stores in New Hampshire made it as easy as possible aided by the policies they maintain for their customers and members.

This device is great, what would make it amazing (5 stars) would be the battery life, but at least charging the device does not take too long.

This headset is a huge upgrade coming from a Quest 2. The pancake lenses and scroll adjustable IPD make using the headset more comfortable and convenient. Only gripe I have with the headset will be the head strap that comes with it, not comfortable and forced to buy a third party one.

Great product at reasonable pricing. Highly recommend.

Everything its perfect Let see how it works with the daily use

Amazed at the product, and very happy on how simple it was to purchase it at Best Buy. Knowledgeable staff. Fair prices. What more could you ask? I would highly recommend Best Buy for your purchase! As for virtual reality? If you haven’t tried it, try it!

It is okay, very fun. Just not much time to use it.

Too expensive but the kids enjoy it. I'd like to see more games, etc. to run on it.

Got it for my 14 yr old. She said it is much better then her VR 2.

Bought as a gift and my son absolutely loves this! Bonus that it came with the Batman game!

It was Nice and always a pleasure to do business with Best Buy , this product is been great so far as well as all the other products that I have bought from Best Buy

Great buy lobe the game rhanks for selling about to be

It’s the best gift I bought to myself I enjoyed so much

Best active and interesting item i bought in a while, I love the batman game so much! comes with one year warrany by meta too!

Changed the way I game. Love the Meta Worlds. Also use it to work out. Easy way to have your PC anywhere and stream games to your Meta. Just get and Xbox controller. For the price you get a lot out of this little machine.