Customer Ratings & Reviews
- Model:
- SK-1000189-01
- SKU:
- 10111423
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Quest 3 512GB headset, particularly its overall performance and amazing graphics. Many find the headset comfortable and are impressed with its VR capabilities, resolution, lightweight design, mixed reality features, and immersive experience. However, some customers have expressed concerns about the battery life and head strap. A few users also mentioned experiencing motion sickness, feeling the price is a bit high, and noting that the passthrough picture quality was not as expected.
This summary was generated by AI based on customer reviews.
Beware if you need to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the quest 3 directly from the Best Buy store last weekend and purchased another one online in order to get an additional benefit they didn't offer in store. Tried to return the original today but was confronted with a different serial number than what was listed on the receipt. They said they wouldn't take it back because the serial numbers don't match and I would need to do the leg work in order to get it figured out. I left the store and researched online to find out the serial number on the box is a package number and each individual piece has their own serial numbers. Apparently meta didn't relay this information to their retail locations or the managers at Best Buy don't know what they're doing. Either way it was a frustrating and waste of time experience for me.
No, I would not recommend this to a friendHoly Moly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FANTASTIC! Very realistic definitely lives up to the hype and you’re literally Batman doesn’t get any better than that!
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Susie
Thank you for the five star review! We're so happy to hear you're loving the Quest 3 and Batman Arkham Shadow!
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome , and I am just scratching the service, cant wait to get fully submersed into this thing.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello JamesB,
Thank you so much for your fantastic five-star review. We're thrilled to hear that you're loving your Meta Quest 3 512GB. It’s always exciting to hear that you're enjoying it and just scratching the surface of what it has to offer. We can't wait for you to dive even deeper and discover all the amazing features and experiences that await you.
Your enthusiasm is truly appreciated, and we're committed to providing the best VR experiences possible. If you have any questions or need any assistance as you explore more, please don't hesitate to reach out through Meta Help Centre.
We're constantly working on new updates and features to enhance your VR adventures, so stay tuned for more exciting developments. Thank you for being a part of our Meta Quest community.
Happy gaming, and enjoy your journey into the world of VR.
Easy ordering and nice staff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering from your website has been easy and trouble free which I appreciate very much this time of year. Good prices and friendly staff.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey Denise!
We are so glad you had a good experience with our customer service and thank you for your five star review.
Happy holidays!
Meta quest 3
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very pleased with the quality of the product he received it as a Christmas gift and uses it daily.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi KimberlyK
Thank you for the five star review! A great Christmas gift for sure. We're happy to hear your son is having lots of fun in the Metaverse!
Meta Quest 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meta quest 3 is really good with graphics and super immersive experience, however we are experiencing eye pain after 20-30 mins
I would recommend this to a friendBrand response from Meta Store Support
Posted .Thank you so much for taking the time to leave a review!
We're so glad to hear that you're loving the graphics and the immersiveness of your new headset!
If you do continue experiencing eye pain though please feel free to reach out to our support and we can see what settings could be changed to make the display easier on the eyes!
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love watching movies with Oculus. Definitely takes you out of this world. I just wish that it was lighter for movement games
I would recommend this to a friendMeta Quest 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so much better than my quest 2 and the spacial computing is a pretty cool feature. The pass through is nice to have, as well!
I would recommend this to a friendMeta quest 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny contemplated buying one for a few weeks and will say I don’t have any regrets
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
It is wonderful to know that your new headset is meeting your expectations.
We appreciate your feedback and are grateful for the time you took to share your thoughts.
Wishing you all the best!
Best thing ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could, I would live the rest of my life in the VR world.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Brock! Thanks for the review.
We hope you continue to enjoy everything VR has to offer.
Take care and have a great time in the Metaverse!
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price. I play games on this everyday.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Kiana
Great to hear you are very much enjoying the VR experience with your Quest 3 and it has been able to become a fun part of your day to day life.
Thank you soo much for the fantastic five star review!
Quest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing thing. For the money, no competitors at all, especially with a free Batman game included.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Zephyrus,
Thank you for your review and feedback, we are glad you are enjoying your Meta Quest 3. If you ever need help with anything, you can always contact our Support Team via our website.
Quest 3 a must for all
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Meta Quest have already refered 3 people and got Quest cash. Recomend Real VR fishing.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hey there!
Thank you so much for the 5-Star Review! We're really excited for you and your friends to explore all the fantastic experiences the Meta platform has to offer so you can make your journey to the unbelievable world of VR with us exhilarating!
All the best!
Vr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son had the 2 we got this one as a christmas gift he really likes it,he said he was sooo happy after he played on it lol
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
We wish you a Merry Christmas and thank you for the five star review!
We are so glad that you and your son are finding your new purchase from Meta worthwhile and are thoroughly enjoying it.
We would love to hear more from you next time!
We love the Meta quest 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun!! So many games to plsy!!! Highly recommend.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi MelissasR,
Thank you for taking the time to provide us with your review and feedback. We really hope you enjoy Meta Quest 3 and that you will be able to make a choice about which game to play!
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product as advertised. Fast shipping and no hassle delivery.
I would recommend this to a friendKeeps you active
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing that ever came out. Keeps my son active while he’s still enjoying playing his games.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi Natalie,
Your feedback made our day! We're so glad your son is having a wonderful VR experience while he is keeping active!
If there's anything else you'd like to share or need in the future, we're all ears.
Great Upgrade to the Quest 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and lenses , With the elite strap its even better. Color pass through is great as well.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello there, thank you for your review.
We are so glad to see you are enjoying the Meta Quest 3 and our Elite Strap. We hope we can continue to provide you with many great experiences and happy memories in the Metaverse!
Best Buy will not accept Christmas return!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. I HAVE SPENT THOUSANDS UPON THOUSANDS OF DOLLARS AT BEST BUY. $3,000 JUST IN 2025. A friend from Pennsylvania bought me this exact Meta Quest 3 512GB. He drove it, never shipped, never opened the box. Box is perfect. Item is perfect. He does not have a receipt as the Best Buy website was making him create a new profile over and over. Same thing happened to me at Rockville Maryland. Exactly same thing. So it is in pristine condition, never opened and he does not have a receipt. He thought I had until the 14th of January 2025. Is there nothing I can do? I'm stuck with a $500 paperweight? I don't do this stuff.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi there,
Thanks for leaving your review. We've been looking around we can see you're having some problems with your new Quest 3, and we'd like to see if we can help you out at all!
Although we wouldn't be able to process a refund, if there is an issue with the device itself we can certainly look into a possible replacement for you, once the relevant troubleshooting is complete, to enhance your MetaQuest experience as much as possible.
To begin the process, please head over to Meta Store Support and open a ticket there. Once you've done this, a member of the support team will reach out to you and will help you look at possible options for you.
Looking forward to hearing from you!
Mind blowing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, mind blowing technology. Coming from gaming with consoles & handhelds this by far exceeds expectations. Great way to interact with people.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi JonathanC,
Thank you for the review! We are glad you are enjoying your new Meta Quest 3.
Welcome to the Metaverse!