Customer Ratings & Reviews

New to VR and I have to say it’s way more fun than I ever expected. Thought it was kind of a gimmick until my friend let me try his and I was addicted immediately. If you’re not prone to motion sickness I will definitely recommend giving it a try!

This is not about the product as it was totally fine and it was doing what it was suppose to do. No complaints there, but the 2 star is for two reasons. The overall declining experience of the purchase, increasing reliability concerns on Bestbuy but at the same time I still feel like I am a loyal Bestbuy customer, hence the 2 star. This purchase was made duiring the holiday season(early Dec 2025) where there was an offer with the purchase of the product. It was at its full price, but there was a 100$ gift reward with the purchase. I purchased it online with a pickup in store. I forgot to ask during the visit to store for the pickup about the offer. After reaching home, I remembered a day or two later and had a chat with the bestbuy rep. I have mentioned to check on the best buy app and also provided them the amazon link for the same product with a similar offer. They've confirmed and mentioned that the offer is valid but it will take 2 weeks for me to get it via mail. They confirmed that i will receive my gift card and i took the screenshots of that conversation along with the case ID that theyve provided. Cut to two weeks later, I didnt recieve anything and reached out to bestbuy again via phone, gave them the case ID and they've mentioned that the purchase is not eligible. They escalated it to another rep and he said the same thing and both the interactions were not that great in terms of customer interaction. It was a bit of rude, as in the tone was missing empathy. I would have been totally fine if the first rep would have mentioned that the purchase was not eligible as I forgot to ask during the time of purchase. I was told that the purchase will get me the 100$ gift card and two weeks later they've flipped it a total 180°. Now, 100$ is fine but the problem for me was the declining reliability on Bestbuy as a company. I used to pride myself buying electronics at bestbuy versus buying from Amazon. I had to return all the equipment i have purchased(which was about 770$), not because of the gift card but the experience. This experience is not just a one off thing, but a piling frustation with the recent purchases. For example, i purchased a TV(last year) and while Bestbuy delivered it and installed it, my expectation was everything will be done by professional geek squad. Instead it was delivered by a third party in a budget truck by two kids(hardly looked like 18 to 20 year olds). They've no experience and one of the two was not even having a clue what and how to do it. The other kid has a bit of experience and got hurt in our house as the other kid wasn't helpful. When we went in to check how things are going, we saw the chaos and I helped the kids cleanup and then helped install the TV while the other kids looking at us. Also there was a damage on the wall. Ofcourse it damage was compensated later, but the experience is what matters. Unfortunately for the first time, I am thinking of other stores and amazon to make any big electronics purchases besides bestbuy. Hope things will get better and back to how good it was before.

Just amazing! So mesmerizing to even watch a movie on it. Bought 2 for Christmas for my teenage children.

I had the Quest2 before this and I decided that upgrading would be a good idea when the price came down on the highest storage model.

Ive found it both entertaining and a useful tool for projects

Great games and fun, it’s also a great start to getting into VR games. A Downside is that the battery doesn’t last all that long and it’s little uncomfortable with glasses but I got these prescription lenses inserts that work like a charm.

The Meta Quest 3 is a fun and interactive VR that my whole family enjoys.

This is so much fun! Have had a great time using this! Would be a great addition to any family.

So fun honestly. I am very new to VR. Got it connected to my PC and really saw how great it was

I am glad that i made this purchase . Game night is so much better

I have been having a blast playing and love the system.

It's awesome vr, love the golf + game it has helped with my real game of golf, so keep up the good work on making it better each time, I have the 2 and the 3 love them both.

4 stars because - the default face interface is awful. It grows bacteria in the first hours of use. Get a silicone or PU leather one. Other than that, the games perform very well. You get a lot of games with the free 3 months of horizon+.

Feels real just like the videos you see on tic tok

Quest headset has been working great. No issues this far, been a little over a month since purchase. Definitely recommend investing an upgraded head strap for prolonged use. The staff was very helpful in answering my questions before my purchase.

Excellent for fitness, love the different apps Thrill of the fight one is my favorite

My whole family is loving this Meta-Quest 3. We are having a great time playing with it. The salespeople were spot on in describing what it could do and how to get started. We would still be figuring things out if not for their help.

The meta quest 3 is very realistic and graphics are really good. My daughter loves using it

Works awesome……………………………………………………………………………………………….

The screen and resolution of the quest 3 is bounds above the Rift S that I had before. I've had no issues at all with it and the tracking hasn't messed up once. Steam releasing their own quest 3 app makes playing pcvr super easy and free