Customer Ratings & Reviews

We're thrilled to hear that you loved it. Your support means a lot to us!
Thank you so much for your feedback!
Let us know if there's anything else we can do for you.

Hey there, Crissy! Thanks for the great review. We're so glad to hear your nephew has been enjoying the headset!

Hi Denise,

We are happy to hear your grandson will have a great present.

We hope to see you in VR too!

Hello Paul!

Thank you for leaving such an amazing review!

We are happy to hear you found the setup of your headset to be really fast. And that you are able to enjoy all the amazing features and games the Quest 3 has to offer.

We wish you a continued amazing time in the Metaverse!

Hey Nathan, Good day! Thank you for sharing your honest feedback with us. We truly appreciate that you’ve taken the time to compare your experience with the Oculus Rift S and the newer headset. We completely understand your concern about the controller tracking accurate hand tracking is essential for immersion, and when it doesn’t meet expectations, it can break the illusion and lead to disappointment.

To help improve your current experience, here are some troubleshooting steps you can try:

Controller Recalibration - Re-pair your controllers through the headset settings to ensure proper alignment.

Lighting Conditions - Make sure you’re playing in a well-lit room. Poor lighting can cause tracking issues, especially when hands are close to the headset.

Clear Tracking Area - Remove reflective surfaces or clutter around your play space, as these can interfere with the sensors.

Firmware Updates - Check for the latest system and controller updates, tracking improvements are often included in software patches.

Guardian Reset - Reset your play boundary (Guardian) to recalibrate spatial awareness.

Third-Party Accessories - Consider accessories like tracking-enhancing straps or external sensors if you want more precise hand detection.

If the issue still persists after performing the above troubleshooting steps, I would recommend you to contact our Store Support for further assistance.

Thank you again for being part of the Meta community.

Wow! Thanks so much for your support Thomas.

We know there's not much that comes close to jumping into your favorite worlds and the Metaverse is simply to big to explore by yourself so those 2 other devices can get your family and friends involved to unlocking a whole new side to things, exploring to your hearts content!

We are happy that you're enjoying the hard work that we put into this device, the Meta Quest 3S features the same mixed reality experience as Quest 3, with 4.5 times the resolution and color compared to Quest 2.

There's infinite possibilities in the Metaverse, we're sure you can't wait to jump back in and we'll see you there!

Hey there

We are so glad to hear your son is loving his Quest 3, it means a lot to us that you took the time to leave your thoughts.

We hope has many more Vr adventures ahead.

Hi JohnF

Thank you for the five star review! We're so happy to hear how well you're getting on with your new Quest 3, and we welcome you to the Meta Family!

There's so much to dive into and explore in the Metaverse and with the addition of your 3 month trial of Horizon+, you'll have plenty to keep you busy for the foreseeable future and be a veteran Metanaut by the time it ends.

We truly hope you continue to have exceptional experiences on your journey through our ever growing Metaverse and always remember that if you need a hand with anything or just have some question you'd like to throw our way, then you're more than welcome to contact our Meta Store Support team and they'll be more than happy to help in any way they can.

Thanks again and we hope you have an excellent day ahead!

Hey! Thanks for the review and sharing your feedback.

Enjoy your new upgrade and have a blast experiencing the streets of Gotham in VR.

Hi! Thanks for the review.

We hope you continue to enjoy everything VR has to offer.

Take care and have a great time in the Metaverse!

Hi there Danny,

Thank you very much for your wonderful 5 star review!

We're so pleased to hear you have been enjoying your Meta Quest experience!

We hope you continue to explore the wonders of the Metaverse!

Thanks!

Hey there,

Thank you so much for sharing your thoughts on the Meta Quest 3, and for the 5-Star review.

We always appreciate the feedback, and our headset being described as 'the perfect gift for the gamer in your life' is something we absolutely love to hear, and we couldn't agree more!

We hope your husband continues to love and enjoy the ever-expanding and dynamic experience of the Metaverse, and all that it has to offer!

Have a lovely day, and we wish you both all the best!

Hi there George!

Thanks for the amazing review for your kids new Meta Quest 3 headsets!

We are thrilled to welcome them into the Metaverse and we look forward to seeing where their adventures take them!