Customer Ratings & Reviews

Good VR headset but for what I paid for, I feel that I should have not have to buy other accessories like a better head strap, face pad, and case. You have to consider these things if you plan to buy.

Son loves it, he hasn’t said one negative thing about it

Fantastic item! Works great and very high quality.

I bought this headset because I tried a friend’s 3S and enjoyed the experience, but wanted the extra visual quality of the 3. In my opinion, the better resolution, additional storage, and better ergonomics and weight distribution were worth the premium. However, don’t expect 4k like your TV but it is a bump in image quality over the 3S. Overall I found the 3 to be a better experience than the 3S if the extra $200 isn’t a concern. I primarily used it to workout on an app called Supernatural which was a great experience. Sorry I had to give that up when ultimately I had to give up on the Quest all together, it was fun. That’s where the fun stopped though. In the end, I gave up on this product because I purchased and had to return 5 units within a three month period due to malfunctions that I was unable to resolve through online research, trial and error, and Meta customer support (useless). I found instances online of people experiencing the exact same issue without any resolution, so this is not isolated. Ordinarily, I wouldn’t give any product more than three strikes, but I enjoyed the user experience when it worked as it was intended enough to keep trying (to a point). I had a couple of different issues, but it went like this: it would be fine for a few uses in a one to two week period, then randomly it would display a message onscreen that it had lost its ability to track in space with an option to continue without tracking or power off, but it also lost connection with the controllers so there was no way to interact. This left the only options being to either sleep or hard reset. Neither of which solved the issue. It would simply turn into Groundhog Day, the controllers were also inoperable and would vibrate every few seconds. At that point, restarting and/or doing a factory reset would solve nothing and ultimately end up bricking the headset. This happened with 5 headsets over a 10-12 week period purchased from two different Best Buy’s. I just lost faith in the quality control, the reliability of the product, and Meta’s willingness to address its shortcomings. Let me also say that this does not at all reflect on Best Buy. I couldn’t be happier with their service and policies. This was a trying process and everyone I dealt with at both the Concord and Portsmouth stores in New Hampshire made it as easy as possible aided by the policies they maintain for their customers and members.

So happy i finally got into vr this headset is amazing

Easy to Use, I currently own PSVR2 and always prefer using the Metaquest 3 for its vast amount of gaming options, and the lenses are incredible.

Better Graphics Better Controllers Better Experience and overall better headset Shop at best buy for a fast delivery

Great graphics my son loves it and currently doing a school project with it love that he can use it for school work

I’m happy with the purchase. Everything is fine with this product, except the quality which is lower than I expected.

Love the product. Have the quest 2 but i Love the quality and clarity of the 3

A big upgrade from my original Oculus Rift. No sensors needed, big graphics upgrade, and the color passthrough is impressive.

I love this game. It's a must have. It's so real, like you are really there

Great VR. Feels like you’re actually there. Looking around you see many things and don’t feel your in Living room

I love this system. So many great game options and no problem with set up! It is a great gift idea or even something for yourself!

Definitely an upgrade from the Metaquest 2, and it is much smoother to work with.

We love it & haven’t had any issues ! My 7 year olds play it & my youngest, 3, likes the fruit ninja game!

wow!!! its the most fun you can have without laughing. no wait that is something else. really is a great product.

Quality is amazinf definitely recommend a battery pack for this but buying itbwas absolutely an awesome investment.

My son loves it. He and many of his friends get on and play with each after school daily.

Nice sleek new body. New handles fit hand very well. Quality similar to last model but can certainly see the upgrades