Customer Ratings & Reviews
- Model:
- SK-1000189-01
- |
- SKU:
- 6596938
Customer reviews
Rating 4.8 out of 5 stars with 2009 reviews
(2,009 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Quest 3 512GB for its overall performance, impressive graphics, and immersive VR experience. Many users appreciate its comfortable design, mixed reality capabilities, and good resolution. However, some customers have expressed concerns about the battery life, head strap comfort, and price, while a few have reported experiencing motion sickness.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Did not come with batman game like it says
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with the batman game and after an hour on the phone with nest buy and speakinh with 5 different representatives we still do not have the game that is supposed to come on the console. Very disappointing
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi there!
We're sorry to hear that you have had a difficult time getting the game that was expected in your bundle. We can certainly assist with this.
We invite you to reach out to our wonderful support team, and they will be able to assist you further. You can find them here: https://www.meta.com/help/support/
See you in VR!
Rated 1 out of 5 stars
Best Buy Employees
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to write a review because i actually got this product; however, this is only a recent purchase because a ring of best buy employees got my credit card information from a store that I have never visited and bought with my Best Buy CC. Do better best buy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worked for a while
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meta PC App constantly freezing after up. Quest 3 will not connect to Link any longer. My free time is very important to me. The amount of time i've spent trying to get this thing to work is ridiculous.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi RichardT
Sometimes PC VR can be a bit tricky as there are a large amount of factors at play which could cause conflicts. Please do not hesitate to contact us directly so we can take a deeper dive into what may be going wrong.
You can reach us via support on the Meta website.
Rated 1 out of 5 stars
stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible and dont give whats promised total regret that I bought it so many people sell this item after two or three times
No, I would not recommend this to a friendRated 1 out of 5 stars
Utter Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even get as far as turning it on. The fitting mechanism is atrocious. To charge $500 for this is an absolute joke. I'd be embarrassed if I worked at Meta and put this out thinking this is the best we could do. Getting returned tomorrow. Wow, wow. If people accept this, they're being fleeced.
No, I would not recommend this to a friend- Cons mentioned:Battery life, Head strap
Rated 5 out of 5 stars
Made the leap from wired PCVR and loving it!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Last generation, when it was a choice between wired PCVR and wireless standalone VR, I went with wired. I was curious to know how far things have come since then. The second I turned on the Quest 3 and strapped it to my face, I knew that this was a whole new level. The first thing you see when you turn on the Quest 3 is the actual world around you in full color. The AR experience is incredible, being able to open up menus and browser windows and place them wherever. Last gen, the pass-through was limited to black and white, and only there as a fail-safe to keep you from bumping into things. While wearing the Quest 3, the passthrough was so good that I was regularly checking my phone, amazed at being able to read the text on the screen, even if it was a little wobbly and rainbow shimmery. I grabbed a highly rated table tennis game off of the store, and after a quick install I was holding a ping pong racket and relearning how to navigate in this virtual space. The physics were pretty incredible, and the hand tracking didn't skip a beat. I saw in the screenshots that there was an AR mode, so I turned that on and turned my dining table into a full sized ping pong table. That got a little too weird, and my daughter sitting at the table kept distracting me, so I went back into living room and the virtual world and practiced serving, since the game enforces actual rules like keeping the ball behind the table and hitting it on the descent after tossing at least 16cm. It took me a while to get the timing right, but once I did, everything felt real, down to the slight impact of the ball thanks to the rumble motors in the controllers. When my daughter asked to have a turn, I was about to set the controllers on the nonexistent table until the "this not reality" warning bells went off. I plugged my gaming PC into a wifi 7 router that I have designated strictly for communication between it and my Quest 3. and set up Meta Link, which basically thrusts you into the older "Home" environment of last generation, but allows access to the PC. The clarity and sharpness of the screen was so good that I had no problem reading text in web browsers, word processing documents, and spreadsheets. I was even able to play a few PC games that I had installed that support VR without any perceptible lag. This is everything that I wanted out of VR, and surpasses even the lofty ambitions I had, which were originally set back when I was a kid watching Lawnmower Man on cable over and over again. The onboard speakers work well to immerse you, and anyone else around you, in your virtual surroundings. There is also a headphone jack, so you can plug in your favorite headphones and enjoy some privacy without disturbing anyone. Bluetooth is also an option. That being said, the included strap was finicky and puts all the weight at the front of the face. The facial interface (the liner between the actual housing that holds the electronics and your face) is also coarsely textured, presumably to prevent slipping, but with the unintended effect of being slightly abrasive especially to sensitive skin. The strap is upgradable, and the facial interface is removable, which also allows better vision of your surroundings for AR usage, at the cost of immersion. I also wish that there was some sort of bumper around the lenses included to keep my eyeglasses from potentially scratching them. At the new price point, and without requiring a beefy gaming PC, the Quest 3 is a remarkable product. The out of the box experience is very beginner friendly, especially as it places you in AR first to help get you used to moving around with basically a bucket on your head. And if you do happen to have a PC and a newer Wifi router to hardwire it to, well, the wireless PCVR dream is now and I’m here for it. I've especially enjoyed watching movies from my PC in a virtual private movie theater with a 20' screen while also sitting on my living room sofa instead of my PC chair. While I wish that the battery lasted longer, the experience that gets packed into such a tiny device is incredible.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello RondonJonsen!
Thank you for the five star review!! It means a lot to hear feedback from our customers. We appreciate you noticing all the details and taking the time to share your thoughts with us.
See you in VR!
- Pros mentioned:Graphics, Resolution
Rated 5 out of 5 stars
Super Impressive with a wireless VR Headset
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My previous VR headset is an HTC Vive Cosmos and while it's been discontinued, it was a decent headset because it didn't require Light Towers. However, it did require a physical connection to my computer for processing power. While there were wireless adapters, I couldn't make the investment at the time. Fast forward a few years later and the Meta Quest 3 steps up the game with higher resolution, better ergonomics and independent processing power. Like the HTC Vive Cosmos, the Meta Quest 3 uses SLAM (Simultaneous Localization and Mapping) tracking. It uses the headset's built-in cameras to map the surrounding environment and track its own position within that space. Since the Quest series has entered the market, it has dominated and I believe I heard that it has 95% of the VR market share. And for good reason. Despite being a wireless device which means all the processing power and battery capacity are on board the Quest 3 headset, it's still about 100 grams lighter than the HTC Vive Cosmos. That's impressive. The Quest 3 has great resolution, decent battery life, and the focus adjustment stays solid whereas the Cosmos I had to adjust every so often. Plus Meta continues to grow their already vast media, game and application library. In the box, you don't get much the headset is set up with no assembly required. The controllers have a pull tab on each to enable the battery. The controllers each have a triangular button that you press to unlock the battery door and each controller is powered by a single AA battery. The headset has a velcro release to adjust the viewing height while straps in the back are adjusted to help you keep the visor to your eyes. On the left side there is a USB-C port that is used to charge the Meta Quest 3. A USB-C cable is included as well as a wall adapter that is capable of 18 Watts. The power button sits just below the USB-C port. Underneath there is a dial for moving the lenses, wireless charging contacts, and a volume rocker button. On the right side, there is an audio jack port. Inside the lens area, there is a button on either side for depth adjustment. Like some of the modern smart sunglasses, there are speakers built into the temples and are rear firing so they are aimed towards your ears. After setting up the Meta Quest, I set up Meta Quest Link on my desktop and was super impressed with the way I could operate my PC in the Quest 3 as a Virtual Desktop. I could watch movies, operate my PC, browse the web, all in my Quest 3 and set it up with large monitors. It was great. I was also able to transfer movies to the storage of the Quest 3 and then pull it up as a movie file and depending on the application, it can make it look like you're in a theater watching the movie. I also downloaded some sample 3D environments like a cavern looking out into a forest and it was quite impressive. I also viewed a free documentary/immersive experience about rebuilding Notre Dame. While all that was happening, I was downloading Batman: Arkham Shadow. I've played about a half hour of the game and I'm truly impressed. The graphics are great. The interaction is well thought out. It really demonstrates the capabilities of the Meta Quest 3. I can't wait to get back into the game. However, there is a bit of a downside with a fully immersive game. Most of the interaction with the Quest 3 is in a Mixed Reality setting. You see your real life environment through the built in cameras and the resolution isn't crystal clear. But at least my brain can match up my movements to what I'm seeing through the Quest 3 cameras. However, when in a game like Batman: Arkham Shadow, I cannot reconcile my movements (or lack thereof) to the movements with the game. So I get a little bit of simulator sickness after 30 minutes or so. Overall, I'm really enjoying this VR generational jump from the HTC Vive Cosmos to the Meta Quest 3. I'm looking forward to getting some of the popular games like Beat Saber and possibly Star Wars: Vader Immortal.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hello bzm3j81!
Thank you for your detailed feedback on your brand new Quest 3 headset. We are glad to hear that you are enjoying the VR experience. And also great to know that you are enjoying the Batman Arkham as it's a great game to start with the best graphics. We hope you continue to have the best experience with us. If you ever run into any issues, please feel free to contact our wonderful Meta Store Support. We will be happy to help you. Hope you have a nice day ahead!
See you in VR!!!
- Pros mentioned:GraphicsCons mentioned:Battery life
Rated 5 out of 5 stars
Very entertaining!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m somewhat new to VR, but have used the Quest 2 for around 15-20 hours so I can give a little perspective as a newbie and a novice who can compare the two devices. I will say that the Quest 3 is very impressive and I have enjoyed my time using both the Quest 2 and Quest 3, and that the latter is a great upgrade. Setting up the Quest 3 was easy and didn’t take very long to get going. I did have an issue when trying to connect to Wifi when choosing the option to connect with a QR code on my phone. I created the QR code but the Quest 3 could not read it, so I had to enter the info manually. No big deal, but I figure the setup would be quick and seamless since it’s been out for years. Other than that, the setup was smooth and I had already purchased some games in advance that were populated in my library. Some big advantages of the Quest 3 over the prior model is the color passthrough, looks so much better and you can do things in the real world much easier with the headset still on! Also makes the mixed reality apps much more realistic. The Quest 3 can automatically draw your boundaries for you, just be looking around. Very nice perk! While I’ve been using the Quest 3 for a few days, I have friends who also own both versions and they tell me motion sickness seems to be much better on 3 as well. Battery life is decent but I would recommend a new headstrap as the one that comes with it isn’t very supportive. I like to get the ones with a swappable battery option built into a headset that provides both comfort and extended usage, especially since an addictive game will go by quicker than you think. The built-in battery gets you about 2-3 hours of usage, so having a spare on the headset is very helpful. Speaking of, the Quest 3 comes with the Batman game at the time of this writing which is actually an impressive game. The graphics look good and the game play is fun, not to mention a decent workout fighting villains! After my buddy played it for one evening, he decided he wanted to go buy the Quest 3 as well which speaks for itself on the game. So now we have the option to play multiplayer and co-op games together, but sadly Batman doesn’t have that option. Casting the screen to the TV is a nice feature for those around you so they can see what your wild swings and movements are all about. I have noticed some weirdness with the casting on my headset such as some instability like shaking or distorted picture briefly, but it goes away. Make sure you have the right type of streaming device to cast to, I used my Nvidia Shield and it works well. I also connected the headset to my PC which is a very cool option. I am able to look at my computer monitors but they are like room-size monitors which looks awesome. I have yet to test out any advanced features such as using mouse or keyboard or other mixed reality productivity apps, but the features that are built-in are pretty solid. I’ve connected to my PC both Wirelessly and with the wired USB cable. Both options worked well and were fairly easy, just make sure you have the proper software on your PC and you should be good to go. Overall, I love the Quest 3 and its upgrades. I also recommend getting the larger 512GB as my buddy has the 128GB and is already maxed out and regrets not getting the larger size. I’m also at around the 120GB of used storage space after only a few days and I feel like I haven’t even put that many apps on here. Its good for all ages….everyone around seems to want to play it too, so it makes for a nice entertainment option if you have family living with you or visiting. Its also a great way to connect with friends you don’t see often. For instance, I have friends that live out of state and we sit at a virtual table together and play poker. I think this product is great and looking forward to exploring all the productivity ways I can take advantage of it.
I would recommend this to a friend Rated 1 out of 5 stars
Quest 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its just stopped working out of no where..Plugged it in no charging
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi, Jasper
We appreciate your review and feedback. We would like to look into why your device isn't charging anymore and make sure you can explore the Metaverse freely.
Can you please reach out to our support team via the Meta Help center to get some help, they will be able to work with you on this.
We look forward to hearing from you!
Rated 1 out of 5 stars
Scammers shop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got nothing! The store just inflated me. They claim that the parcel has been delivered. But I was at home on the day of delivery. And I went down 2 minutes after I received a delivery notification. I didn't get anything!!! They should ask for a signature for expensive things!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t waste your money:0(
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several pair after returning each one before the 30 day to return. Each barely worked for various reasons. Don’t waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is junk. Valve did it far better with the Index almost 10 years ago. The game it comes with does not even have a teleport function so unless you have a massive space its not playable. Would not recommend to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working and customer service nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset stopped working out of nowhere and it has been an absolute nightmare getting Meta to do anything about DO NOT BUY, hardware is suspect and there is no customer service from the manufacturer.
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hi Greg.
Thank you for sharing your experience and bringing this to our attention.
So we can help ensure this doesn't happen again, we would like to invite you into direct chat and help resolve the headset issue you are facing
Head on over to the Meta website and an awesome member of our team will be happy to help you further.
We hope to hear from you again soon.
- Pros mentioned:Comfort, Graphics
Rated 5 out of 5 stars
Amazing Experience and an Impressive VR Upgrade
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talk about an immersive experience! I previously owned the Quest 2 and found it to be a good experience, if not great for playing games like Beat Saber. The Quest 3 is an improvement above and beyond what I could have ever expected. First, the quality of the visuals is fantastic, and by far, is the most immersive VR set I've had the opportunity to try. The pass through lenses provide a full color view of your surroundings, almost making it feel like you aren't wearing a headset at time. My previous experience was a black and white and somewhat grainy view from the Quest 2. The Q3 is a huge upgrade. Beyond the visuals, the impressive view in my mind is the level of comfort with the Q3. I can game for an hour with the headset on and it just feels lighter, more comfortable, and less of a weight on my head. It's a huge improvement in terms of design. Probably as equally important is refresh rate. 90-120hz VR is awesome and makes a huge difference in apps that support it. Motion is so much more fluid. Now for my particular use case. I love to play video games, and about 5 years ago got into retro games and virtual pinball. I even went as far as to build a 3/4 size pinball cabinet with force feedback and arcade buttons, and instead of mechanical parts, it runs off a PC and 3 monitors. With the Quest 3, I am able to hook the headset into my PC, use the cabinet as a controller (flippers, plunger, etc.), and play entirely in VR. It is so immersive and impressive to play in almost 4K with 120hz on a headset. Yes, you need a capable PC, but it's a fantastic experience. Short of that, there are virtual pinball apps in the Quest store that you can purchase and get a similar immersive experience. Hooking up the Quest to a PC to play PC games is pretty simple. There are a few options to play wired (with a separate Link cable to be purchased) or wireless with the Oculus AirLink. Both worked well for me in my testing, but I think I will stick with wired connection when I can, just because my wireless connection to my router can be flaky sometimes (where I play VR and where my router is are in different rooms). Being closer to the router would likely make a difference. Overall, in my testing, I found the Quest 3 to be a huge upgrade over previous generations. I definitely plan to VR more and am excited to explore other worlds in what is really becoming an immersive experience. Finally, the last thing I will mention is that the controllers are also an upgrade over previous generations. Menus are snappy and you can even simply use your hands and gestures as a controller, which is a great experience.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi VideoJunkie,
Thank you for the five star review! We're so glad that you're enjoying the fully immersive experience of the Meta Quest 3 and that you've managed to integrate it into your pinball setup!
Rated 1 out of 5 stars
Do not use best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble and they don't help . Be warned do not purchase from here.
No, I would not recommend this to a friendRated 1 out of 5 stars
Meta steals your data
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont trust meta and their ceo is a sellout. I will never give them good ratings. The quest could use full panoramic vision. It's like playing through binocular lenses.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mid headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the most uncomfortable VR, screen is noticeably better than the Quest 2, but I'd say neither are worth it, the Quest Pro is better but I wouldn't say it's worth the price point
No, I would not recommend this to a friend- Pros mentioned:ComfortCons mentioned:Motion sickness
Rated 5 out of 5 stars
Worthy Upgrade
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the box is the headset, USB-C to USB-C charging and data cable and power adapter, two controllers with wrist straps and included AA batteries. There is also a code for the Batman Arkham Shadow game and information for limited warranty and the MetaQuest Plus subscription. Disclaimer, I am an owner of the first and second generation oculus. First Impression - The box that the meta quest comes in makes the product seem like it is super heavy but once unboxed, it the meta quest and the accessories are so much lighter. Also, the headset, the controllers are so much smaller. Comfort - The headset is much more comfortable. The older versions were heavier and felt like you are leaning forward a lot. This version gives you less fatigue because the weight of the headset is more evenly distributed. Also, I have a couple of glasses that I wear that are HUGE and this headset allows you to wear larger frames with ease. Also if you have a lot of hair, you don’t have to tie your hair up as much as the straps are much are much more comfortable as well. Battery Life - This version of the headset has much better battery life, and a relatively faster charge. Good for a few hours of playtime depending on your game, and of course brightness. Visual - The augmented reality is less distorted and more in focus. I also enjoyed the gentler movement blur to reduce motion sickness. The accelerometer has definitely improved. (With the previous models, some of the games I played gave me HUGE motion sickness.) The visual is also clearer. Loading times for games are much faster with the added RAM. Controllers - I impressed with the new controllers. They are much lighter and mold to your hands and it feels more immersive without the shifting weight of the priory attached ring. Also the hand tracking is much better with this newer version. I would like to add that the Meta Quest Plus subscription is for three months and is included with the purchase of the 128GB and the 512GB. (Great way to test new games for free and or discount with the included subscription.) Overall, I would HIGHLY recommend this to friends and family.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Wow, what an upgrade!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are upgrading from the original Meta Quest to the Quest 3 and what an upgrade! Our account easily loaded to the new Quest 3 and immediately we were downloading the games we already have to the new spacious 512 GB hard drive. The rest of the setup was simple as always with the creation of your boundaries. The first thing we noticed playing even old games like Angry Birds was the picture quality with the upgraded resolution. The added sharpness to the picture adds even more to the virtual aspects, making you feel like you are in the game. Now for the mind blowing new feature, the mixed reality. The first demo game of shooting little moving balls while also seeing your living room and blowing holes in your real/virtual wall was amazing. Seeing something drop down through your ceiling is pretty cool too. We only played the demo game but can't wait to see what else the mixed reality features can bring for games. Another new feature that works well is using your virtual hands instead of the controllers. So far we have only used that feature with Batman but it really seems like the next advance for the future, using hands instead of a controller. The headset for this model is easily adjustable and goes from my adult head to the kids with a few minor adjustments. The speakers are plenty loud and tapping the side of the headset to go from virtual to reality is a great feature to have instead of taking the headset off to see what's happening around you. Speaking of our kids, besides playing games, they continue to use the new model to run away to virtual reality by watching videos on Youtube. I have seen the other reviews of people worrying about the lower battery life. Yes it uses the battery faster, but you are now running a more powerful device so its a fair tradeoff. The good news about charging is the connection to charge is USB-C so its a simple cord and not cumbersome. Overall we are blown away by the upgrade and would suggest anyone else thinking about it to go for it.
I would recommend this to a friendBrand response from Meta Store Support
Posted .Hi GoGoGomez,
We're so glad to hear you're enjoying your new Quest 3 so far and we hope your amazing journey into the depths of the Metaverse continues to be just as great as it has been so far for you and your family!
Rated 1 out of 5 stars
Meta 3 will no not charge after 2 months of use.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quest 3 worked great for about 2 months and then it would not charge. I tried different cords and outlets but nothing. VERY DISAPPOINTED!!!
No, I would not recommend this to a friendBrand response from Meta Store Support
Posted .Hey JeffA,
Thank you for getting in touch with us and bringing this to our attention.
We understand that you're having some issues with charging your Meta Quest 3 headset, so we'd love to look into it for you and get you enjoying the Metaverse like everyone else!
We would advise you to contact our dedicated Support Team through our website and they will be happy to assist you.
Have a great day ahead!








