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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1828 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,828 reviews
  • Rated 5 out of 5 stars

    Metaquest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the metaquest. Such a cool gadget! Great for travel and for mini tour vacations to different destinations.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Joshua

      Thank you for the five star review! We're so glad to hear you're having a great time with our Quest device and using it to broaden your experiences by visiting different parts of the world from the comfort of your home, very smart of you!

      We truly hope it only gets better and better for you and just know they we're here 24/7 to do what we can to improve your experience in Metaverse as much as we can.

      Thanks again and have a great day ahead!



      oculus

  • Rated 5 out of 5 stars

    Great system and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a great way to exercise, work on flexibility and balance and have fun at the same time. So versatile

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi CatherineB

      Wonderful to hear you are using the Quest 3S to maintain a healthy lifestyle. Thank you for the five star review! oculus

  • Rated 2 out of 5 stars

    Fun when it actually works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controllers constantly disconnect and takes an act of congress to reconnect. Customer service is nonexistent. I know the technology is still relatively knew but its so glitchy and has so many connection issues its almost more stress than fun.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there Anthony, We understand the frustration you are having, and ofcourse we would want your controllers to stay connected at all times! Why not pop over to the Meta Community Forums and send us a PM where our dedicated team will be happy to support you further! oculus

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following good. Everything on point. Controllers are much better this far.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that controllers have been working great for you and that you've been having an amazing time overall with your new Quest 3S!

      We hope that you continue to have an awesome time as you explore the wonders of the Metaverse! oculus

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VR set had amazing sound, picture, AND was extremely comfortable!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi there, Courtney! Thanks for the excellent 5 star review. We really appreciate the feedback and are thrilled to hear that you're happy with the device! oculus

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to sign for my son he loves it. Getting ready to buy two more for my grandkids

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Mark,

      Thank you very much for the 5-star review!

      We are happy to hear that your son is enjoying his VR headset and we hope that your grandkids also have an amazing time exploring the world of the Metaverse! oculus

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this more than other VR headsets and I like the fact that it’s wireless other than the charger.l and it comes with a charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the twin of quest 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing it for a month and I really love it. The controls are comfortable and the resolution is almost the same as Meta Quest 3. I like it!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi LuisP,

      Thank you for the five star review! We are happy to hear you are enjoying your new Meta Quest 3s.

      See you in VR! oculus

  • Rated 5 out of 5 stars

    Good upgraded vr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good VR headset, a significant upgrade from the Oculus quest 2!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Thank you so much for taking the time to leave a review!

      We're so glad to hear that you've been loving your new Quest 3S and that you've found it to be such a big improvement over the Quest 2!

      We hope that you continue to have an awesome time as you explore the endless wonders of the Metaverse! oculus

  • Rated 5 out of 5 stars

    Meta Quest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves his meta quest! I was able to get a payment plan over the holidays and it worked out just fine!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      That's what we like to hear! We hope you and your son continue to enjoy it and had a great time during the holidays. We look forward to seeing you in the Metaverse! oculus

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome i will tell everyone how great best buy is

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello NoahH!

      Thank you for your review and feedback. We appreciate it! We're glad to hear you like your new headset, and we're always happy to welcome more people to the Metaverse! oculus

  • Rated 5 out of 5 stars

    Meta quest 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome, even vision has improved,no more headaches

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there!

      Thank you for taking out time to give your feedback!

      We hope you continue to have a fun and hassle free Metaverse experience ahead. oculus

  • Rated 5 out of 5 stars

    Batman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started trying it out so far my children like it

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi! Thanks for the review. We love to hear it!

      We hope you and your family continue to enjoy everything VR has to offer.

      Take care and have a great time in the Metaverse! oculus

  • Rated 5 out of 5 stars

    Vr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun awesome experience love the view and the kids love play too

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey Michael!

      Thank you for taking out time to give your feedback!

      We hope you continue to have a wonderful experience in the Metaverse along side friends and family. oculus

  • Rated 5 out of 5 stars

    Meta Quest 3S Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quest 3s. Perfect for playing my VR games. Great picture quality.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi QuestUser

      Thank you for the five star review!

      Great to hear you are enjoying the gaming experience on your Quest 3S. oculus

  • Rated 5 out of 5 stars

    Batman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandsons are loving the Batman game. The younger one played for hours so the battery life is very good.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there,

      Thank you for your wonderful review.

      We're so happy to hear your grandsons have been enjoying the Meta Quest with Batman!

      Continue keeping Gotham City safe one day at a time!

      Thanks! oculus

  • Rated 5 out of 5 stars

    Good Service !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad , because I received Very Good Product and Very Good Service , The Represents are very Friendly

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there GLDO,
      We're so happy to hear you're enjoying Meta Quest 3S! We really care about making sure you have the best experience possible, and we really appreciate it when you let us know how we're doing. Thank you so much. oculus

  • Rated 5 out of 5 stars

    amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the meta quest is amazing item work fine and have good resolution

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello SergioC!

      Thank you very much for taking the time to review and give feedback on Meta Quest 3S. We are glad you are enjoying it! oculus

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! He spend so much time on it and games are great

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Muna, we thank you kindly for your five star review!

      We are so happy to know your son loves their new Meta Quest 3S. We hope they get to explore every corner of the Metaverse!

      We also think if you are able to get a change to play it you would definitely find an experience you would love! oculus

  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the update of this game. The features of this Meta Quest are awesome.

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Queen!

      We're delighted that you liked our Meta VR features!

      Once again, thank you for taking the time to give us a five-star review and sharing the honest feedback!

      Happy Gaming! oculus