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Customer reviews

Rating 4.5 out of 5 stars with 191 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-191 of 191 reviews
  • Rated 1 out of 5 stars

    Not for us

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if a fluke, but this does not work with the Quest 3 and the improved head straps. I feel like the price point is overly priced.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Tzender,

      Thank you so much for your review and feedback on the carrying case. We're always here to help, so please don't hesitate to get in touch with our Support Team via our website if you need any assistance at all. oculus

  • Rated 1 out of 5 stars

    Weak Zipper - Didn't last one day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even last one day. The zipper is so fragile, it's not worth the price of the item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine. The lack of customer service is horrible. The lack of help by Best Buy is horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken zipper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zipper broke same day, Not sure if I can return it??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken zipper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My zipper broke and I have to return this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go for the larger case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact but not big enough if you get the elite strap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    needs to be larger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only works with basic head strap will not fit elite strap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meta quest case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zipper is flimsy and broke within a week of purchase.

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hi Laurie,

      Thank you for your feedback!

      We'd advise you to get in touch with our support team via the support page so that our wonderful support team could look into this and provide any replacement options if possible. oculus

  • Rated 1 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zipper burst had to return product was not what I expected

    No, I would not recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hello Adam,

      Thank you for your review and feedback, we appreciate it! If you ever need help with anything, you can always contact our Support Team via our website. oculus

  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    New vr... new case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son needed a case foe his new vr and this one looked and felt great

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey BrandoS!

      We're thrilled to hear that you've found this case to work great with your son's new VR headset. We hope it helps your son carry his headset with ease for immersive experiences anywhere he goes!

      We wish you son all the best on his virtual adventures and hope you have a fantastic rest of your day! oculus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact easy to carry and fits everything he needs for his game inside!

    I would recommend this to a friend
    • Brand response from Meta Store Support
      Posted .

      Hey there Kathryn,

      So glad to hear you're getting good use out of your carrying case

      Thanks for the review oculus