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Customer Ratings & Reviews

$66.45

Customer reviews

Rating 4.6 out of 5 stars with 3871 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the clear and immersive sound quality, comfort, lightweight design, and perfect fit, noting excellent quality for the price. However, some customers have experienced issues with the inability to adjust the volume, a short cord length, and occasional spotty connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 3,871 reviews
  • Rated 1 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my son’s headset instead of twos. I get this controller instead of tools and I am tired of coming to the store for over three hours sitting as no one is never on the same page as to what’s going on. It’s I can’t reach the number on the receipt. No one ever never answers at corporate and in the store they are going through the receipts. Folks are putting in stuff how they wanna put it in my son had a blue controller. It didn’t get exchanged for another blue controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New Version is BUNS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original version I bought 10 years ago was the best version but it finally broke on me. I bought this poor “upgrade” thinking it was going to be the same or at least remotely similar or even better. The ear muffs are way too narrow. They press and pinch onto my ears so much! I tried to widen them and it completely came off! There is no simple way to put the muff back on or to hold up without it. I can’t wear my glasses on without causing a migraine from the pressure. THEY DONT MUTE! There’s no switch or button to mute! I have to unplug the stupid headset to have a private conversation and then I’m missing comms in whatever I’m doing. The mic is stationary! Cannot extend or put away! ABSOLUTE TRASH!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is very quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more from this headset, sound is super quiet, i can’t even hear anything, Better get some logitech g935

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best budget gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s Good 1. Very Comfortable for Long Sessions • The headset is lightweight (about 240g) and has memory-foam ear cushions, making it well-suited for long gaming sessions. • Many users on Best Buy praise how the headband and earcups don’t dig in, even after hours. 2. Good Sound for Gaming • Razer uses its 50 mm Triforce drivers, which help recreate high, mid, and low frequencies more distinctly. • According to Tom’s Hardware, the 7.1 surround sound (on supported systems) is “noticeable and helpful” for positional awareness in games. • The sound profile is somewhat “dark and bass-heavy,” which works well for explosions or action games. 3. Strong Mic Performance • The boom mic uses Razer’s HyperClear cardioid design, and tests show it records voices clearly even in noisy situations. • Users say their voice comes through “clean without background noise.” 4. Good Value • For a wired headset with decent features like surround sound and a quality mic, the BlackShark V2 X is often considered a great value.  • Many buyers mention it’s “one of the best budget headsets” for gaming. 5. Cross-Platform Compatibility • Uses a 3.5 mm jack, so it’s compatible with PC, consoles (PlayStation, Xbox), Switch, and other devices. • On Windows 10 (64-bit), you can enable virtual 7.1 surround to improve positional audio. What’s Not So Great 1. Inconsistent Sound Delivery • According to lab testing by RTINGS, the bass and treble can vary a lot depending on how the headset sits on your head. • The sound seal is sensitive: if the earcups don’t form a tight seal (especially if you wear glasses or have thick hair), performance drops. 2. No EQ Software • There’s no companion app or software from Razer for fine-tuning EQ, so you’re more or less stuck with the default tuning. • That means you may not be able to customize the sound to your liking if, say, you want “music-friendly” tuning. 3. Build Quality Feel • Some parts feel a bit fragile: RTINGS notes that the metal hinges and cables look like they could be weak spots. • A few user reviews mention the mic mute/unmute switch or volume dial could feel more solid. 4. Poor Noise Isolation • The closed earcup design does help block some sound, but according to RTINGS, it doesn’t do much for low bass noise (like engines or deep rumbles). • So if you’re gaming in a very noisy room or commuting, you may still hear a lot of ambient sound. 5. Mic Is Not Detachable • The boom mic is integrated and cannot be removed. • That could be an annoyance if you don’t always need the mic and want a “cleaner” look or want to reduce weight. 6. Durability Risk • Some users on forums report issues after long-term use. For example: “Every other sound … is over-muffled … footsteps are so low …” • There’s also mention of a buzzing issue in one ear after about a year (in a Reddit thread). Who It’s Best For • Competitive / eSports Gamers: If you’re playing FPS games (like CS:GO, Valorant, Apex), the headset’s positional audio and light weight make it a strong choice. • Budget-Conscious Gamers: People who want a good headset without spending big money will likely find this very attractive. • Cross-Platform Players: Because of its 3.5 mm jack, gamers on multiple platforms benefit. • Casual / Long-Session Gamers: Comfortable enough for long sessions, but not ideal for extremely rugged or long-term durability if you’re very hard on gear. My Verdict The Razer BlackShark V2 X is a very solid budget wired gaming headset. It nails a lot of core things: comfort, mic clarity, and gaming sound. But it’s not flawless — the inconsistent sound delivery and slightly iffy build quality are real trade-offs. If I were buying a headset purely for gaming and didn’t mind spending a little time adjusting its fit (or living with its sound quirks), I’d pick this. But if I needed something with better build durability or more “audiophile-friendly” tuning, I might consider spending more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these are great I like that I can mute and unmute myself during my games love using this to do my everyday gaming really come in handy and they are very comfortable to use not heavy at all super light weight and very reliable, the price is a steal honestly can’t get any better than these. 10/10!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please don't buy razer blackshark v2x or v2 seriou

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy this headset is horrible lol it gets sweaty itchy and sticky makes your ears hurt and headache after 30 minutes I had to take it off lol I would recommend you buy the Cooler Master MH 751 or MH 752 gaming headset!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Razer BlackShark V2 X Wired Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!!The Razer BlackShark V2 X Wired Gaming Headset is a fantastic choice for gamers seeking premium audio quality, comfort, and cross-platform compatibility without breaking the bank. After spending some time with this headset, here are my thoughts: Audio Performance: 9/10 The TriForce 50mm drivers deliver crystal-clear audio with rich highs, powerful mids, and deep bass. Whether you're immersed in the roar of battle or listening for subtle enemy footsteps, the soundstage is impressive and enhances the gaming experience. It also handles music and movies surprisingly well for a gaming-focused headset. Comfort and Design: 8/10 The lightweight design, weighing only 240 grams, makes it easy to wear for extended gaming sessions. The memory foam ear cushions are soft and breathable, ensuring comfort even during marathon gaming. However, the lack of swivel on the ear cups might be a drawback for some users. Microphone Quality: 8.5/10 The HyperClear Cardioid Microphone performs admirably, isolating your voice from background noise. Your teammates will hear you loud and clear, whether you're coordinating strategies or just chatting. The detachable design adds convenience when you don’t need it. Compatibility: 10/10 The versatility of this headset is a standout feature. It's compatible with PC, PS5, PS4, Nintendo Switch, Xbox Series X|S, Xbox One, and other devices with a 3.5mm audio jack. Plug-and-play simplicity ensures you can switch between devices effortlessly. Build Quality: 7.5/10 The headset feels durable but uses mostly plastic materials, which might not appeal to those looking for a more premium build. Despite this, it feels solid enough for regular use. Value for Money: 9/10 Considering the price point, the Razer BlackShark V2 X offers exceptional value. You get high-quality audio, a comfortable design, and cross-platform compatibility at a budget-friendly price. Pros: Excellent sound quality with TriForce 50mm drivers. Lightweight and comfortable for long gaming sessions. Highly versatile with multi-platform compatibility. Effective microphone for clear communication. Cons: Non-swiveling ear cups might limit comfort for some. Plastic build could feel less premium.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very comfortable. This matters to me since I work at a call center with a headset all day and the last thing I want is to get home and game with a headset that feels heavy or uncomfortable to wear when trying to wind down and relax. The sound on the headset is crisp and I have not had any issues with sound or when talking through the microphone. The microphone also sounds very clear and without any sort of feedback or echo when speaking through it, as I've confirmed with friends and family. Razer is a great brand and this specific headset is great for the price and quality, if you're looking specifically for over-the-ear headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing Headset!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price, by far. The surround sound system works wonderfully, very comfortable, no pain after long periods of use, and lightweight. The microphone is good, being able to move it more freely compared to my previous headset is so much better. Amazing product, feels great, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable Headset with Great Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer BlackShark V2 X is an excellent gaming headset for the price. The sound quality is clear and immersive, making games, music, and videos more enjoyable. The microphone provides good voice clarity for online gaming and calls, and background noise is reduced well. The headset is lightweight and comfortable to wear for long gaming sessions without causing discomfort. Setup is simple with the 3.5mm connection, and compatibility across multiple platforms is a huge plus. Overall, it delivers great performance, comfort, and value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of headsets. I bought it when it was on sale for about $30. They are decent enough. Plugging it into my laptop it would cut in and out. Now, that could be either my laptop or user error. I mainly use it with my xbox and i dont have any issue. I can hear whatever i need to hear pretty good and the mic works. Again not sure if it is me, but sometimes i have to play with it or restart my game because it didnt recognize the mic. Either way, it works. The price isnt hateful. Especially since it was on sale and i used my best buy certificates to pay for it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience with this gaming headset truly came as a pleasant surprise. First and foremost, the audio quality is exceptionally clear; particularly when playing FPS games, the details of footsteps and environmental sounds stand out vividly, making it much easier for me to pinpoint enemy positions during a match. Comfort is another strong suit; the earcups are incredibly soft, ensuring that even during extended gaming sessions, there is no uncomfortable pressure on the ears. This is a crucial feature for anyone who frequently engages in long gaming sessions. The microphone performance is also impressive, capturing my voice clearly during voice chats with teammates—free of any noticeable static or distortion—which ensures a smooth and seamless communication experience. In terms of aesthetics, the design features a distinct "gaming" style that looks cool without being overly flashy, making it perfectly suitable for everyday use as well. All in all, this headset strikes an excellent balance across audio quality, comfort, and practicality, making it a highly cost-effective choice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Starter Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset going for around 2 years with infrequent use, and it still rests comfortably on my head, sounding great. The bass is definitely here with a headset that's meant for "gaming," but it's not overwhelming as it's sometimes marketed out to be. For the price, though, it really is a good "all-in-one" option (closed-back headset + mic) that'll last you for a long time––or long enough that you consider investing more into the hobby or breaking out of it. Either way, it's a good product and worth investing into if this is going to be the "starter" headset as it was for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Decent headset, great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Xbox Series S. Just plugs right into the controller. Mainly a Battlefield and Warzone player, and for a budget headset it sounds great. Love how light and comfortable they are on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sleek Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones are nothing short of exceptional and set a new standard for audio immersion, comfort, and build quality. From the moment you put them on, they deliver rich, powerful sound with impressive clarity, allowing every detail—from subtle environmental cues to explosive in-game action—to come through with precision. The soundstage is wide and immersive, making it easy to pinpoint footsteps, direction, and distance in competitive play. Comfort is a standout feature, with plush ear cushions and an adjustable, well-balanced headband that make long gaming sessions effortless. The headset remains comfortable even after hours of use, while excellent noise isolation helps keep distractions to a minimum. The microphone is crystal clear, ensuring your voice comes through cleanly and naturally for teammates during intense matches. What truly elevates these gaming headphones is their balance of performance and practicality. They combine immersive audio, dependable communication, and durable construction into a headset you can rely on day after day. Whether you’re a competitive gamer or someone who values deep, cinematic sound, these headphones deliver an outstanding experience and are well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset of Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Razer BlackShark V2 X gaming headset, and it’s been an absolute blast to use! From the moment I unboxed it, I could tell this headset was built with gamers in mind. The lightweight, over-ear design is incredibly comfortable — I can easily wear it for hours during marathon gaming sessions without any fatigue. The sound quality really stands out. Thanks to the powerful 50 mm drivers, explosions feel punchy, footsteps are crystal clear, and game audio has an impressive depth that pulls you right into the action. I also love that it supports virtual 7.1 surround sound, which makes positional audio in competitive games feel more immersive and accurate. The microphone deserves applause too. The HyperClear cardioid mic captures my voice clearly while cutting down background noise, so my teammates hear every callout without static or distortion. Chatting in parties and streams has been smooth and easy. What really sold me on this headset is its versatility — wired support across PC, PS5, PS4, Xbox consoles, and Switch means I don’t need a bunch of different headsets for each system. All in all, it’s a great value pick that punches well above its price. Highly recommended for casual and competitive gamers alike!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Razer Gaming Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, comfort, price, warranty, fits well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Human again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is so good it made me hear footsteps I swear weren’t even in the game. I’m convinced the BlackShark V2 X can detect ghosts, ninjas, and possibly my own regrets. The mic is so clear my friends asked if I finally moved out of the wind tunnel I apparently live in. Lightweight, comfy, and works on every console I own — basically the Swiss Army Knife of gaming headsets, but without the risk of stabbing myself. 10/10 would get jump‑scared by imaginary footsteps again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming headset. Great sound and great mic. This headset is also very comfortable if you wear glasses. I had to ditch my wireless turtle beaches because they were too tight on my glasses. My only slight complaint is that the headset is light on the head (which isn’t bad) that it sort of cancels out any form of noise cancellation. Once game sounds start playing it is perfectly fine so don’t really pay any attention to that gripe.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Precision Sound with a Price Bang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer BlackShark V2 X in white delivers impressive audio quality, comfort, and versatility at a very competitive price point. Designed for gamers who want clear communication and immersive sound without breaking the bank, this wired headset works seamlessly across PC, PS5, PS4, Xbox Series X|S, Xbox One, and Nintendo Switch. Audio performance is a standout feature — the Razer TriForce 50mm drivers produce crisp highs, rich mids, and punchy bass, making in-game soundscapes feel more detailed and engaging. Whether you’re tracking enemy footsteps in a shooter or enjoying cinematic background music, the sound is well-balanced and precise. The cardioid microphone does a great job isolating your voice from background noise, ensuring teammates hear you clearly. While it’s not detachable, it’s flexible enough to position comfortably, and voice pickup is clean for both casual gaming and competitive matches. Comfort is another strong point. The memory foam ear cushions with breathable fabric keep the headset comfortable for long sessions, and its lightweight build (just 240g) prevents fatigue. The all-white finish gives it a sleek, modern look that stands out without being flashy. Being a wired headset, there’s no need to worry about battery life, and it’s simply plug-and-play with any 3.5mm-compatible device. The only trade-off is that it lacks surround sound features found in higher-end models, but for stereo gaming audio, it’s excellent for the price. Pros: Clear, balanced audio with Razer TriForce 50mm drivers Lightweight and comfortable for long gaming sessions Crisp, noise-isolating cardioid microphone Universal 3.5mm compatibility across platforms Stylish and clean white design Cons: No detachable mic Stereo only, lacks built-in surround sound Wired connection means no wireless freedom Verdict: The Razer BlackShark V2 X in white is a fantastic choice for gamers who value clear sound, comfort, and multi-platform compatibility at an affordable price. It punches above its weight in audio quality and comfort, making it ideal for both casual and competitive play.

    I would recommend this to a friend