Customer Ratings & Reviews
- Model:
- RM114/RM114M
- |
- SKU:
- 6523555
Customer reviews
Rating 4.6 out of 5 stars with 554 reviews
(554 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the 2 - 10.3” Paper Tablet with Marker Plus and Polymer Weave Book Folio's ease of use, writing experience, and note-taking capabilities. Many appreciate its organizational features, impressive battery life, and lightweight design. However, some customers have expressed concerns about the lack of a backlight and the product's price. A few have also mentioned issues with speed, connectivity, and security.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Rated 2 out of 5 stars
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best natural writing tablet around, but that’s it. It is overpriced, and its functionality is basic.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Tech Support and Warranty Service is TERRIBLE
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this zero stars if I could. After 10 months my power button got stuck down and the unit is inoperable. Remarkable tech support and warranty is terrible. They quickly determined they will not cover under warranty which was quite disappointing for the price I paid for this unit. Save your money and find a different solution for your needs. This company DOES NOT stand behind it's products.
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hi there! We appreciate you taking the time to share your feedback. We take each feedback seriously and will use it to improve the durability and quality of our products and the responsiveness of our warranty support. We are committed to providing better solutions for our customers in the future and this matter with a fresh perspective.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Perfect for my job! Use everyday, make work easier.
I would recommend this to a friend Rated 3 out of 5 stars
Lack of crisp writing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it says, but the writing isn't as crisp as I was expecting.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Market already broke. Contacted Remarkable and they told me to contact Best Buy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good device.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my remarkable. It’s not without faults though. It is a bit slow but I use it for work.
I would recommend this to a friendRated 2 out of 5 stars
Not Worth the Money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great tablet. Certainly not worth the money but the time you figure in the case and pencil. After nominal use, I was around 50% battery life after two days. No way this thing gets 2 weeks of battery unless you are not using it. I returned mine and Best Buy made it easy to get my money back.
No, I would not recommend this to a friendRated 2 out of 5 stars
No happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it at first. Now it doesn’t respond well, have trouble advancing the page up or down, documents disappear then suddenly reappear. Don’t like the fact you have to sign yo for cloud services to use certain functions. I don’t want my personal notes in the cloud.
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hello! I'm sorry to hear that. Please get in touch with us at https://support.remarkable.com/s/contactsupport, so we can look into this further. /Stina
Rated 1 out of 5 stars
Horrible Customer Service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was an issue with the tablet which caused me to have to send it to the company, going on for three weeks, and it's still in progress. Customer service is no help. Great product but I will be staying away from the brand due to the lack of repair options or responsive customer service.
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hi Thomas! We're glad to know you like the product. We’re sorry to hear about the delay with a replacement, and we truly appreciate your patience. Our team is continuously working to improve our processes and support on our end. Hopefully we can get this issue fixed in no time. Please do reach out to our support team with an update on this, so this can be resolved accordingly. Thank you!
Rated 1 out of 5 stars
Returned it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cost way to much for the limit of what it can do and half of the stuff it can do needs a subscription to do it. It’s a glorified notebook that you have basically unlimited pages not worth it
No, I would not recommend this to a friendRated 2 out of 5 stars
Save your money. But if u must the quality is goo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spend the money on a real tablet like ipad or what i use more easily is a zfold samsung. The quality of the product is great but it doesnt integrate with one note or other tools
No, I would not recommend this to a friendRated 2 out of 5 stars
Expensive and late delivery
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got late delivery and the product is okay but it is expensive.
No, I would not recommend this to a friendRated 5 out of 5 stars
Bad handwriting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to write on I like the text setting because my hand writing is not very good:(
I would recommend this to a friendRated 1 out of 5 stars
drone/ remarkable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item was defective it was not what i expected along with a drone that i got scammed out of
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hi Mark! We're very sorry to hear that the item was defective and did not meet your expectations.
It sounds like you've had a very frustrating experience overall, and we want to make our part of it right. We encourage you to reach out to our support team so they can assist you accordingly with your inquiry. You can do so here: https://support.remarkable.com/s/contactsupport
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for college student who hate heavy backpacks.
I would recommend this to a friendRated 5 out of 5 stars
Remarkable review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Very helpful in reducing the need for paper tablets.
I would recommend this to a friendRated 1 out of 5 stars
Not great, do not recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not turn on or off unless I pressed the button at least 5 times. It would not go to different pages using 2 fingers to scroll like it said it should have. Overall, bad experience. The writing was nice though.
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hi BrendonB, Thanks for leaving a review, Restarting your device might help get it back to normal.
Here's how:
1. Hold the power button for 15 seconds. You won’t see a response on the screen, but it will force it to shut down.
2. Release the power button and wait a few seconds.
3. To turn it back on, hold the power button for two seconds.
If you still experience an issue contact the support team here: https://support.remarkable.com/s/contactsupport
/Andreas
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped writing in less than a year $500 it just isn’t worth it.
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hi Luis! We're sorry to hear that your tablet suddenly stopped writing. I would advise you to reach out to our support team, they will be happy to assist you. You can do so here: https://support.remarkable.com/s/contactsupport
Rated 1 out of 5 stars
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective. Cannot page back by swiping. This is apparently a known defect according to other reviewers. Returning this product.
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hello. I'm sorry to hear about the issues with swiping. Could you please reach out to us at https://support.remarkable.com/s/contactsupport so that we can investigate this matter further? Our support team will be happy to help. /Stina
Rated 1 out of 5 stars
Pen no good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pen eraser broke the first day I used it. Very dissatisfied.
No, I would not recommend this to a friendBrand response from remarkable Team
Posted .Hi Dominique, we're sorry to hear about the issues with your Marker Plus. Please contact our support team here: https://support.remarkable.com/s/contactsupport, and they will assist you further. /Stina