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Customer Ratings & Reviews

$799.00

Customer reviews

Rating 4.5 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Paper Pro for its excellent writing experience, overall performance, and ease of use. Users appreciate the phenomenal battery life and how it makes organizing notes a breeze. The added color feature is also well-received, while some customers suggest improvements to the backlight for low-light conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-236 of 236 reviews
  • Rated 2 out of 5 stars

    No real text search- deal killer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that it would have decent search functionality, because that seems easy compared to all the other tech theyve loaded into this thing. Alas, no. You have to manually convert each note or section of handwriting to text for it to be searchable. Whats worse, even if you do that the accuracy of finding your desired text is dodgy at best. Such basic functionality for non-graphic professionals makes this a worthless piece of tech.

    No, I would not recommend this to a friend
    • Brand response from remarkable Team
      Posted .

      Hi! Thank you for your review. We appreciate your feedback on the search functionality and understand your frustration with not being able to search the words you want to find properly. We're committed to improving features like search accuracy and ease of use, so your insights are very helpful to us. If you'd like to share any ideas or suggestions, you can do so here: tinyurl.com/TellUsrM

  • Rated 1 out of 5 stars

    Very dissapointed - Cheap Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Cheap Product. Pen broke the first day. I returned the Item because the quality was poor (at Best).. Then I find out they have been charging me Monthly for a service.

    No, I would not recommend this to a friend
    • Brand response from remarkable Team
      Posted .

      Hi there, we’re really sorry to hear about your experience and appreciate your feedback. We’re constantly working to improve our products and services. Regarding the charges you mentioned, please reach out directly to our Customer Care team so we can review your account, provide clarity, and assist you promptly: http://tinyurl.com/rMContactUs

  • Rated 1 out of 5 stars

    Customer Disappoint

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three and a half months after purchasing the pen/stylus stopped charging. Working through the manufacturer to get it replaced is nearly impossible. Easier to spend another $129 on a new stylus rather than wait weeks to sort out if a replacement is even available...

    No, I would not recommend this to a friend
    • Brand response from remarkable Team
      Posted .

      Hi there! We are truly sorry to hear about the charging issue with your Marker and, more importantly, the frustration you’ve experienced trying to resolve it. Your feedback is incredibly helpful as we work to improve our services. We are currently reviewing our warranty and replacement workflows to ensure they are faster and more transparent for our users.

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase and worst customer service by the manufacturer. Ghosting since the very beginning and the only solution is to send it back to them. Not possible if you use it as a work tool as it’s intended

    No, I would not recommend this to a friend
    • Brand response from remarkable Team
      Posted .

      Hi there, we’re truly sorry to hear about your experience and understand how frustrating this must be, especially when relying on the device for work. Your input is incredibly valuable to us as we strive to improve our products and services.

  • Rated 1 out of 5 stars

    Not Impressed - Returned,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this device because I didn't find it intuitive nor very capable. I was excited to use this device as an alternative to pen and paper. However, because of the high price, I had to compare its features and functions with a standard tablet with a pen and app to write notes. This is where the reMarkable fell short. If I am going to spend several hundred dollars, this device has to be far more advanced at its sole purpose compared to a tablet that can perform this use case plus plenty of others.

    No, I would not recommend this to a friend
    • Brand response from remarkable Team
      Posted .

      Hi Joel! Thank you for your feedback on the reMarkable. We understand you expected more advanced features for the price. Our device focuses on providing a distraction-free, paper-like experience rather than competing with multi-functional tablets. We appreciate you giving it a try, and your perspective is valuable to us as we continue to evolve the product.

  • Rated 1 out of 5 stars

    Expensive for no reason

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too costly for what it is. It’s not that responsive to scrolling. It’s very sluggish and is way too expensive. I can’t believe that this is where we are in 2025 with technology that this is the best thing to write on digitally.

    No, I would not recommend this to a friend
    • Brand response from remarkable Team
      Posted .

      Hi Christopher, thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations. Your input is valuable to us, and we’ll be sure to take it into account as we work to improve our products and user experience.

  • Rated 1 out of 5 stars

    Great Product but horrible phone support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great but do not attempt to get any assistance from customer service via phone as I was transferred 3 times and disconnected once with no call back or solution. The online chat rep was able to resolve my issue and sell me the product in a matter of less than 10 minutes. True customer service and streamline.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Behind AI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little behind; needs more AI integration. Needs to have scanning capability, and microphone for note taking

    No, I would not recommend this to a friend
    • Brand response from remarkable Team
      Posted .

      Hello there, and thank you for sharing your thoughts with us. We appreciate your suggestions about AI features, scanning, and adding a microphone. We're always exploring ways to improve our devices, and feedback like yours is incredibly valuable. If you’d like to share more ideas, you can do so here: tinyurl.com/TellUsrM

  • Rated 5 out of 5 stars

    The Hidden ROI of This Tablet: It’s Not Just About

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are missing the real value of this tablet. It’s not just about the price—it’s about what you gain in time. If you're like me, easily distracted by apps and notifications, this device is a game-changer. I used to waste time on my S7+, but since switching, my focus and productivity have taken off. What makes it great is exactly what it lacks—distractions. I get it, the price seems high, but your time is valuable. Plus, staying organized on "paper" boosts morale when everything is actually tracked and followed up on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    reMarkable Paper Pro-11.8"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet works flawlessly and is great time saver and helps consolidate all my personal and business documents/notes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love this thing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this thing! Coming from the remarkable 2, I thought I knew what to expect. However, once I started using the device this thing is a game changer. The color display makes taking notes and highlights fun and useful. The backlight is the thing that truly makes the difference. Now I can actually read on my remarkable at night which is a huge plus. Because of how the company designed the backlight, it allows you to easily read without being harsh on the eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Writing experience

    Rated 5 out of 5 stars

    Natural Feel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing device. Feels like you are actually writing pen to paper. Great for business not taking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the person that love to write

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband spends a lot of time writing and it takes a little getting used to but I think it will be a great buy for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best notebook I ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great paper tablet excellent for work keep my files organized highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Value for money spent. Already loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reMarkable Paper Pro .. is a must

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, still learning all it can do! Certainly saves me from carrying so many separate items. The display could be a tad lighter, but better than expected.

    I would recommend this to a friend