Customer Ratings & Reviews
- Model:
- M2-BBY
- |
- SKU:
- 6441566
Customer reviews
Rating 4.1 out of 5 stars with 948 reviews
(948 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the M2 2K dash cam's excellent camera quality, ease of use, and straightforward installation. Many appreciate the added safety features, such as blind spot detection and the clear rear view. However, some users report issues with night vision performance and the device's weight. Concerns were also raised regarding the battery life, SD card functionality, and overall reliability in some cases.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Complicated back up view.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The complexity of the mirror view renders it useless during bright sunlit days. After sundown the view looks like the illustration. In a daytime parking garage setting, the M2 is also useful but in any sunlit application the complexity of the view is multiplied and of little use.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good morning! Thank you for your review. The sun and headlights can cause issues, so to avoid distractions, you can press the power button once to turn off the screen, so you can use it as a regular rearview mirror. The camera will still continue to record.
Rated 1 out of 5 stars
More cons than pros
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eyes strain with the screen light when you are streaming your back camera. The blind spot wouldn't connect to turn signals, it is useless when the screen is turned off and being used as mirror . The backup camera is worst as the parking guidelines are randomly showing somewhere
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We are sorry to hear that you are having issues with your M2 camera. Please contact support Email (English): care@rexingusa.com and Phone: (877) 740-8004
Rated 1 out of 5 stars
Don't buy it and don't use Geeksquad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GPS is nothing than just show the diriction and your speed on the mirror which I already have in my car, at night you can't see any thing at the backup camera, plus the horrible experience with Geeksquad they don't prepare you to your new device.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! I am sorry you had issues with the Geek squad. You can contact our care team at care@rexingusa.com and we'd be glad to help you troubleshoot and ensure you have a device that works like it's supposed to.
Rated 2 out of 5 stars
Bad quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great, ended up returning, decent looking though
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .We're sorry you're not happy with the M2 Shafee.
Feel free to check out any of our other models, to see if you find one that's right for you.
Thank you!
Rated 2 out of 5 stars
Rear view camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complicated installation the item in my car. Would need to hire a technician
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review! Yes, we recommend utilizing BestBuy's GeeK squad for installations.
Rated 1 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 4 days of installing in my car, I started having issues with the screen. Troubleshooting the problem said to do a firmware update. Once the firmware update was done, the device wouldn’t turn on at all.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! thank you for your feedback! I am sorry you had issues with your screen. If that is happening, please contact us directly and we'd be happy to troubleshoot and replace if needed.
Rated 1 out of 5 stars
Decent idea.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This could have been at least a 3 star or above if the open box item didn't say lite scratches. There was nothing lite about them. Never used. Returned right away. The concept is nice though.
I would recommend this to a friendBrand response from RexingUSA
Posted .Hi! I am very sorry to hear the open box was scratched. It is an amazing camera if you want to give it another shot.
Rated 1 out of 5 stars
Too many cords
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many cords hanging for front camera and my trunk would not close
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello!
We are sorry to hear you found the installation process difficult. We try to make the installation process as smooth as possible but it seems it was insufficient.
We will use this feedback to improve our products even further. We thank you for your feedback.
Rated 1 out of 5 stars
TERRIBLE EXPERIENCE/MAKE IT RIGHT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a terrible experience, during the intall my mirror came off, after 2 attempts the were not able to fix it, Sought help elsewhere, NOW after barely 2 1/2 months the dash cam won't come on. I would have given 0 stars but the product worked well.
I would recommend this to a friendBrand response from RexingUSA
Posted .HI! I am terribly sorry for the experience you have had with your device. We'd be glad to replace it for you under your warranty. You can fil out a request here: https://www.rexingusa.com/support/warranty-and-return-information/ and we'd be glad to make this right!
Rated 1 out of 5 stars
Cord not long enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had geek squad install this my truck. Waited an hour and a half just for them to tell me the cord wasn’t long enough. If you have a truck, beware this may happen to you
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review!
I am very sorry to hear about your issue. Our rear camera cables are 18 feet long. We do not sell an extension cable, but any 3 pin 2.5mm jack extension cable will work for bigger vehicles.
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep falling down and blind spot not working. Wish I had saved the money.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! thank you for your review. Please try tightening the rear view mirror in your vehicle so it can with stand the weight of the dashcam.
Rated 1 out of 5 stars
RJW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase for $199 and 15days later it sold for $159.99 and I could not get the price match.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hello, Please contact our customer service team so we can further assist you. Email (English): care@rexingusa.com Phone: (877) 740-8004 Hours: Monday – Friday 9:30am-5:00pm EST
Rated 2 out of 5 stars
Return please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with it. Not what I want. How do i return it?
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! I am sorry you are not happy with your M2! You can contact us directly at care@rexingusa.com and we can help you understand how to use it. If not, you can submit a return request here: https://www.rexingusa.com/support/return/
Rated 1 out of 5 stars
Design flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has features that seem like they would be awesome. But bad design, wouldn't fit over either the rearview of my truck or wife's car and existing mirror blocks dashcam anyway.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon David,
We're sorry you're not happy with your M2.
Please visit our website, maybe there's another dashcam model that may better suit you.
https://www.rexingusa.com/
Thank you.
Rated 1 out of 5 stars
Constant freeze
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a day, took it back. Kept freezing video constantly. This was the first thing I noticed so I took it back.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! Thank you for your review! I am sorry your device was malfunctioning.
This issue is usually caused by a slow SD card. Please make sure you are using a high quality and high speed SD card to avoid this issue.
Rated 1 out of 5 stars
It sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed odometer is 10 mph fast the camera keeps falling off the blind spot only works sometimes it’s to heavy on the rear view mirror so it points down
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hi! Thank you for your review. If it is too heavy for your stock mirror, then your stock mirror is too loose. You can tighten your stock mirror so that it can withstand the weight.
Rated 2 out of 5 stars
Car gadget
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money, had it installed 2nd week stopped working.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI! I am sorry your device stopped working.
Reach out to us directly and we will make sure to make this right for you.
Rated 1 out of 5 stars
Deserve 0 Star.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aweful dashcam, have lot of glaring. Can't even see the license plate at night back or forward cam. And no app option. I wish I could give 0 star.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Good afternoon, we're very sorry to hear you're not satisfied with your dashcam. Please feel free to contact our Care Team. You can submit a request using this link: https://www.rexingusa.com/support/contact-us/ They will be more than glad to help you with any issues/concerns, as well as suggest other options that might suit your needs. Thank you.
Rated 1 out of 5 stars
Not worth it for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does work, but at the same time it doesnt, youbhave tonswitch between the front and back to view was going on, the equipment restart it self every 20 min, many ifbthe functions it state it has rrally doesnt work
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .HI, Thank you for your review!
I am sorry you are having issues with your device rebooting. If hardwired try the cigarette lighter charger and see if that stops it. You can also try a different SD card or formatting the one you already have.
If you are still having issues, contact us at care@rexingusa.com and we'd be glad to resolve this issue for you!
Rated 2 out of 5 stars
Choose another product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display is to dim for day time driving. Continues to turn on/off.
No, I would not recommend this to a friendBrand response from RexingUSA
Posted .Hey Kenny, you might want to check if your "screensaver" setting is on.
If you need a little extra help, please email us at care@rexingusa.com
Thank you.
















