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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 147 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the 500 PRO EX 3D Audio Gaming Headset's exceptional sound quality and comfortable design. Many appreciate the inclusion of Dolby Atmos and the affordable price point. While some users experienced issues with the microphone, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good price when on sale

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Cheap price. However, the mic broke after 3 months and I rarely used it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headphones for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't know you needed an activation code and it was for my son for at his momsband he had difficultiesgetting them to work but now that's figured out they are ok no turtle beaches though I shoukd of done more research on them though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid didn’t like them. He said they were crappy. He’s kind of picky though. I wish I could give more personal information but I have no knowledge on these things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and at first it was great then months later I went to go use it and it stopped working. Noise stopped coming out of the left side.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming but needs better sound content. Didn’t last long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine at first and then started having performance issues so I returned it

    No, I would not recommend this to a friend