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Customer reviews

Rating 4.1 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality and comfortable fit of the 500 Pro HX GEN 2 Xbox Gaming Headset. Many appreciate the lightweight design and Dolby Atmos integration, enhancing the overall gaming experience. However, some users express concerns regarding the inline volume control and the permanently attached cable. The bass response is also a point of contention for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 256 reviews
  • Rated 5 out of 5 stars

    Great affordable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Setup was extremely easy, just block into the control and you are good to go! Use with my Xbox series s

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rigg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely lives the dolby atmos. He had a turtle beach. He came back tibthe living riom and was like dad you need to come here this. He can hear everything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely had this headset a week before my mic decide to not work j would recommend this headset unless you want the Dolby surround membership for 2 years then get it just be very careful with your wire

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hello IsaiahD,
      We apologize you've had an issue with your RIG 500 PRO HX headset. All RIG headsets come with a 1 year manufacturer's warranty from Nacon to cover any potential defects. We want all RIG customers to have the best experience possible. We apologize it did not work out for your. Thank you... Nacon Gaming nacon-fr

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average. Cracking noise when in game, this is my 3rd pair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones for the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are awesome and sound great. I will definitely be purchasing RIG head phones again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a gift for a friend and he loves them. Always says how great the sound quality is and loves the ATMOS feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headphones for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones for the price. There’s better out there but you’ll also pay more for them. These have good bass but I’d recommend downloading an equalizer app if using on your PC to help bring up the treble for an even better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy it now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've ever owned. Extremely comfortable and intuitively ready to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy for the price point!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset for the money! Quality is on point for the price point as well. Would recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Static nose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son didn't care for them. He can hear static in the headphones and couldn't figure out how to fix it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always struggle with uncomfortable headsets. This one is so comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Mic broke.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's comfortable and sound is decent, but the microphone broke physically where it slides up and down.

    No, I would not recommend this to a friend
    • Brand response from Nacon Team
      Posted .

      Hello DefBezos,
      We apologize you've had an issue with your RIG 500 PRO headset. Please note that all RIG products from Nacon include a 1 year manufacturers warranty covering any defects. If you have a warranty claim, please contact RIG Customer Support via email at support.us@nacongaming.com, send a copy of your proof of purchase, and the issue information and we will process your claim. A picture of the issue, included, always helps expedite the process. Thank you for choosing RIG Gaming products from Nacon... nacon-fr

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RIG - 500 Pro HX GEN 2 Xbox Gaming Headset with Dolby Atmos works great It is a great choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Wish I had Two Headphones. XBox One X Streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love It! I Wish I had two headphones. Perfect for XBox One X & streaming online.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised, Is a great headset to have I use it for my Xbox along with my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! Comfortable and can wear for hours at a time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset. Great sound quality and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great! I prefer wired but works terrific!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t work as well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really high tech and like it’s going to sound really good but it didn’t. There’s other cheaper ones that work a lot better that you can get more value out of it for a cheaper price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Microphone

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones you can buy and easy to install mic as well.

    I would recommend this to a friend