Customer Ratings & Reviews

Easy Setup. Since I had bought the ring door bell and echo show 10 together. It made sense to get the alarm system. Quick and easy to tell Alexa to set alarm for away

Easy to install DIY. Works consistently well. Gives peace of mind home or away. Utilizing 24xx7 professional monitoring services, too!

I love ring. It’s just unfortunate they don’t support HomeKit from Apple. Would love to see my cameras on my Apple TV etc. otherwise the ring app is great! And all the sensors took a minute to put up but it wasn’t hard at all. Even though it lacks HomeKit I am still keeping Ring.

Bought this during the holiday season and installed within minutes. Integrated seamlessly with Alexa commands and also has the best monitoring system for the price.

We purchased this system for added security when we go to bed at night. It is somewhat basic and more practical for alerts while staying in the home than when away, for us. Overall good value.

Bought this as a gift from someone but I have the same package and it works well.

Great system at an affordable price. Glad I got it.

I rate this system good, but not great. I had purchased, installed, and used a Simplisafe system at my previous residence for a couple years, so I have a good reference for comparison, as this system is a pretty close competitor in style and price point. 1. Affordability: Ring wins this one. I would say this and the Simplisafe system, when purchased during promotions or sales, seem to be close enough in price for the initial purchase that I didn't see a big difference there. The simplisafe system does provide the ability to create a more custom set of sensors in the initial purchase and get better pricing with the initial purchase, whereas Ring pretty much as set bundles, and then you have to pay normal pricing for any other items a la carte. However, post-purchase, if you have the subscription with Ring, you get a nice discount on additional accessories, which is much better than Simplisafe, which gives pretty much zero price breaks outside of when purchasing a new system with base station. Ring wins for sure when paying for monitoring; their monthly rate is just notably less expensive. Hopefully it's as good! 2. Completeness: Simplisafe by a small margin. The Simplisafe system has sensors that do not exist with ring, such as the glass break sensor, which was a bit disappointing. However, the Ring system has a very nice retrofit kit that allows tying in existing wired sensors; that was a big part of why I decided to give Ring a try. It's overpriced for what it is, but I did get the discount for having a paid Ring subscription set up before buying it, which helped a bit. It was very easy to install and get working, and was a much better solution than adding a bunch of wireless sensors to doors and windows that already had wired sensors integrated in the frames. The reason I still say Simplisafe wins is due to the missing specialized security sensors that almost any other security system includes. 4. Interoperability: Ring wins this one, hands-down. Their app is better and they have better compatibility with 3rd party vendors. Simplisafe is too closed. 5. Usability: Tie. Simplisafe has a better keypad. It's antiquated in some ways with its throwback style display, but at least it has a display. The ring 2nd gen keypad has no indicators on it whatsoever. Additionally, the functionality, requiring the input of a PIN to change from any mode to any mode, is a bit silly. The Simplisafe system only requires a PIN to switch from an armed mode to a disarmed mode. I shouldn't need a PIN to switch from disarmed to an armed state. I also should be able to glance at the keypad, or at worst, press a button on it, to get feedback as to what mode the system is on. The base station is the only thing with an indicator, and I don't keep the base station in a visible location; I don't consider it a fashion statement in my home. Additionally, the base station is the only place where there is a speaker for letting me know the system is counting down. This is also frustrating, as I have had a couple of false alarms due to not realizing the system was counting down because I simply couldn't hear it. All that said, Simplisafe's app is not as feature-rich as the Ring app, so Ring maintains a tie in this category for that reason alone. I really wish Ring would make the keypad a little more usable, though. So, while Ring won in a head-to-head with Simplisafe from my perspective, it still has room to improve. It needs a more complete set of sensors akin to that offered by Simplisafe, and they still have a good bit of work to do on the camera software motion detection, as well as giving me the ability to set more specific customizations for recording behavior.

I love this system! and it works great! I love that it lets me know when power goes out

We purchased our Ring 8 Piece as we had other ring products. Having total tech support with Best Buy was helpful if we needed it. The device was easy to set up and activate and we were able to do it on our own. We tested it several days before converting to monitoring which was a simple option and it allowed us to avoid false alarms.

Excellent system. Have been using it for about 6 months now and it hasn't had any issues. Am using it in a small business and rings team has been excellent. Wish some sensors had hardwired power instead of battery though.

Great product, easy to install, only down fall here in warranty on the individual pieces. The key pad died and I have to return the entire set to replace one piece.

Ring did a great job on this system. I had a problem with the stick camera and called ring they had a new camera out there next day. Easy to use and easy to add other parts to the system

Easy to install and link to home network. Batteries last a LONG time (haven't had to replace any since install last year, other system were needing replacement about every 3 months).

Easy to operate and able to observe wherever I am from my device. This security system is better than the one I was paying hundreds of dollars for each month. Inexpensive, reliable, and dependable.

The alarm was purchased more for internal home monitoring than for burglary prevention. The only complaint is that the settings seem to be ALL or NOTHING. Each monitor can be turned on or off manually, but the one click set button arms a terribly loud alarm that doesn't appear to be disabled. So someone too slow to disarm gets blasted by noise.

This security system has been working well for us so far, the battery life on everything seems to be pretty good and it gives us peace of mind.

After doing some research, I purchased this combo and did not disappoint... it dies everything as described and the purchased price was excellent

After getting my bike stolen we decided to add some security to the house. The ring system seemed to good to be true for the price. After reading many positive reviews we bought it and the ease of use, app, and setup make it all worth it.

Purchased for my wife for her to feel safe while I was away for travel. Super easy to set up. Had the whole system up and running in about 2 hours. She learned to use it in about 10 minutes. Paid for the yearly monitoring and even got a little discount on my renters. Not much to write home about, but rebought to offset some of the cost of the yearly monitoring fee. I may even add some more cameras as time goes on. Could not be happier!