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Customer Ratings & Reviews

Model:
4K18SZ-0EN0
SKU:
6405070
$179.99
Save $70
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 2016 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers consistently note the Alarm 8-Piece Security Kit for its ease of use and overall performance. Many find the installation process straightforward and are satisfied with the security it provides. However, some customers have reported issues with motion detection and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,016 reviews
  • Rated 5 out of 5 stars

    You need to pay annual permit and monthly membersh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. I wish it offered extra door sensors. I live in a big house and there are not enough sensors to cover all the doors. But it’s a great alarm system. Make sure you can afford the monthly membership fee and annual permit fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security at a great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Alarm Security Kit was a great investment. After getting this kit I added on more cameras and sensors to cover my entire perimeter. Batter life for the devices is good. It's been a year and I just replaced the batteries in one motion detector. It works with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Security system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a technician to install, it is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Feel Safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is great. Motion detectors attach to the wall with screws which is much better than the tape they have also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Easy app. Cameras are a bit iffy. You cant tell great details but enough to get what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to use once set-up is complete.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use once set-up is complete. Set-up could be easier and better explained. the feature set is hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great alarm system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and simple alarm system that is easy to install. Everything gets tracked in the app if subscribed to the monthly subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the features of the app and it seems pretty secure. I wish there were a couple more options like user countrols.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good deal and product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the transaction and the product. It has been working well for us, and was easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure your internet strength is strong! Effective alarm system. For addition protection, purchase cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal while on Sale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Works well with other systems. Mobile app offers additional functions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst UPS product delivery experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently shifted to a new address and ordered this product along with others. Bestbuy shipped this product via UPS which UPS was not able to deliver. When I called UPS, they do not have answer and asked to reach best buy. Best buy customer service responds the same and ask to reach UPS. Best buy customer service cancelled first order and then re-ordered. Same story for the second order also. At last with frustration I went ahead and cancelled the order for refund. This is the worst experience I had since all others USPS, FedEx and even best buy inhouse delivery was able to deliver but no help was provided here other than refund.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Gaurav.

      Thank you for taking the time to share your experience with us.

      We understand the importance of a seamless ordering, setup, and installation process, as this allows you to start using your Ring Alarm Security Kit right away. The features and technology provided by the Ring Alarm are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we hear you and are here to offer you some help.

      It sounds like you have some concerns with the delivery of your product by UPS. In this particular instance, we recommend reaching out to UPS customer service at (800) 742-5877 or https://www.ups.com/us/en/support/contact-us.page. We are confident they will be able to assist with this concern.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring

  • Rated 5 out of 5 stars

    Great security system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble with the initial set up not connecting to the network but once I figured that out it was super easy to finish. Plan is $10/month or $100 for a year which includes recording for all cameras

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requires fast internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great when internet was fast, but with reduced speeds the performance decreased.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi SantiR, it's definitely important to have sufficient network speeds for your Ring devices. If you have a lot of different devices connected to and actively using your wifi network, you might experience some issues as there won't be sufficient speeds for every device to use. I'd recommend checking with your internet service provider if you're experiencing frequent network connection issues. For any additional questions or concerns, try browsing the Ring Community https://community.ring.com/ to see what other neighbors are saying. Best wishes, Ashley from Ring. Ring

  • Rated 5 out of 5 stars

    Daniel, did outstanding helping me order and retur

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When updating and returning my order, Daniel at the Fair Lakes Store did an outstanding job of working with and explaining things while or I returned items and ordered new items and set up the installation. Daniel really did great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door sensors started lagging and the system itself is not as reliable as it once was. Not satisfied with over all quality.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Azam, 

      Thank you for taking a moment to leave your review of the Ring Alarm Pro 8-piece Security Kit. At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs and provide them with as much choice as possible.

      We appreciate that you have placed value in owning a Ring Alarm system to secure your home. We invite you to reach out to us at 1-800-656-1918, should you require any assistance resetting and reconnecting your system's door sensors. Likewise, we are eager to ensure the system is working properly for you. 

      Thank you, 
      Alexis with Ring Ring

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did you know there is a Ring community? Neither did we until we got the system. Now we get alerts for criminal/sus activity in or around our neighborhood by neighbors who have ring as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My new alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for it’s working ok but still to new for a real review at this time !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! alarm is loud, setup is easy, comes with almost everything you need except a door bell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring alarm system is a great, simple, system that is easy to set up and expand.

    I would recommend this to a friend