Customer Ratings & Reviews
- Model:
- 4SD1SZ-0EN0
- SKU:
- 10811739
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the product for its exceptional ease of use, overall performance, and straightforward installation. They also appreciate its security features, compact size, compatibility, good price, long battery life, and thoughtful design. However, some users have reported minor issues with connectivity and limited range. A few customers also noted concerns regarding sensitivity and occasional unexplained motion detection.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Range
Ring sensor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but if you place it on the opposite side of your modem, the sensor won’t work half the time
I would recommend this to a friendBrand response from Ring
Posted .Hi Idin517.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Alarm Contact Sensor 2nd Gen. The features and technology provided by the Ring Alarm Contact Sensor 2nd Gen are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal performance. Follow these steps to get your Ring Alarm Contact Sensor 2nd Gen to respond or come back online:
Move the Contact Sensor closer to the Alarm or Alarm Pro Base Station.
Add a Range Extender between the Contact Sensor and the Base Station. The Range Extender helps extend and expand the Base Station’s Z-Wave network, allowing for greater range and signal strength for all compatible devices at your location.
Briefly press the button on the front of the device.
Three green blinks: The Contact Sensor is ready to connect to the Base Station.
Single green blink: The Contact Sensor is connected and communicating with your Base Station.
Single red blink: The Contact Sensor is unable to communicate with the Base Station.
If your Contact Sensor isn’t working or being recognized by your Ring Alarm and the battery power is sufficient, you may have to adjust the position of the magnet and sensor. Move the sensor closer to the magnet or in a more optimal alignment.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of use
Door and window sensor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps you know if a door or window is open right from the app. Very useful with wandering kids or adults.
I would recommend this to a friend Alarm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very nice to protect my house but the alarm siren doesn’t sound too loud
I would recommend this to a friend- Pros mentioned:Ease of use
Easy add-on
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work with my existing Ring Alarm. Pairing was very simple. No difference to setup.
I would recommend this to a friendBrand response from Ring
Posted .Hi RaxP.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Cons mentioned:Connectivity
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sensors. Just added them to the original ones. One sensor seems to loose connection, but nothing major.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install yourself and looks great on the doors.
I would recommend this to a friend Great Contact Sensor for Doors and windows
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sensors work great as I've seen other people that use them. Unfortunately, I couldn't use them because you must have the ring bridge system in order to use.
I would recommend this to a friendBrand response from Ring
Posted .Hi DawnMcP.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Alarm Contact Sensor (2nd Gen.) right away. The features and technology provided by the Ring Alarm Contact Sensor (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like to the device is not functioning as expected. The Ring Alarm Contact Sensor (2nd Gen.) is designed to work with the Ring Alarm Base Station to be keep your entrances secure. The Ring Alarm Base Station is required to connect and configure the sensor.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Cons mentioned:Connectivity
Duck
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but keeps going off line all by it self and system works find , it gives false readings on app All the time
No, I would not recommend this to a friend Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used their products for a few years now. I love the ability to use the system from my smart phone. If something moves it catches it
I would recommend this to a friendProduct works ok if simple installation is proper.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for one sensor which was part of a whole house Ring security system installation by Best Buy contractors several months ago. The two piece original was not installed properly. It was placed on the top of the door frame and the door, The frame piece kept collapsing below the level of the top of the door and blocked the door from shutting. The installer repaired by screwing the piece into the door frame (not an advised installation). Everything has worked ok since.
I would recommend this to a friend- Cons mentioned:Range
Sensors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but if your modem is on the other side of the house it doesn’t work half the time.
I would recommend this to a friend Excellent protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased extra sensors because he alarm system only came with 4 and I wanted to secure all of the windows and doors that I wanted to add protection to, one of the sensors fell off of the window and it immediately sounded the alarm so it definitely works.
I would recommend this to a friend- Pros mentioned:Overall performance
4 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took some time to figure out the connections. But works good. No issues so far. Been using for more than a month.
I would recommend this to a friendBrand response from Ring
Posted .Hi AGMo.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
Sincerely,
Matthew from Ring.
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to my existing ring system which seem to be working fine!
I would recommend this to a friend- Pros mentioned:Ease of use
Must have
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new sensors gen is nice. You can’t barely notice them. Modern design and easy to use like previous gen
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works great. I Bought 2 of them and i dont have any problem
I would recommend this to a friend Great addition to ring alarm system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with ring alarm. One sensor was a little far from the base station so I move the extender into the room this sensor was being installed and the sensor connected! These new sensors are a lot smaller than the ones that came with my ring alarm.
I would recommend this to a friend- Pros mentioned:Size
Compact and sleek
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the compact size of this generation of sensors. Makes it easier to stick on modern style door frames.
I would recommend this to a friend Good but got one that was faulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these sensors but for some reason one of mine stopped working and the battery died way to quick, not sure where I put it so had to buy more. Otherwise no issues.
I would recommend this to a friendNo common sense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I purchased this, not even using my common sense.. thought it would work with just the surveillance cameras. But naturally common sense woulda clicked in, that it just doesn’t work as we want. Needs more for it to sound.
I would recommend this to a friend