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Customer reviews

Rating 4.8 out of 5 stars with 1237 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alarm Contact Sensor (2nd Gen) (2-Pack) highly for its ease of use and straightforward installation. The sensor's compact size and reasonable price are also well-received, along with its compatibility with the Ring system. However, some customers have reported issues with connection stability and range limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,237 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring door sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what they are intended to do. I bought 9 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its was a very easy sensor to install. great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ring alarm sensors are easy to set up works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, works great and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great two pack product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great machine that was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install yourself and looks great on the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great sensors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sensors and very easy to install on the app

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Ring sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but if you place it on the opposite side of your modem, the sensor won’t work half the time

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Idin517.

      Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Alarm Contact Sensor 2nd Gen. The features and technology provided by the Ring Alarm Contact Sensor 2nd Gen are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.

      It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal performance. Follow these steps to get your Ring Alarm Contact Sensor 2nd Gen to respond or come back online:
      Move the Contact Sensor closer to the Alarm or Alarm Pro Base Station.
      Add a Range Extender between the Contact Sensor and the Base Station. The Range Extender helps extend and expand the Base Station’s Z-Wave network, allowing for greater range and signal strength for all compatible devices at your location.
      Briefly press the button on the front of the device.
      Three green blinks: The Contact Sensor is ready to connect to the Base Station.
      Single green blink: The Contact Sensor is connected and communicating with your Base Station.
      Single red blink: The Contact Sensor is unable to communicate with the Base Station.
      If your Contact Sensor isn’t working or being recognized by your Ring Alarm and the battery power is sufficient, you may have to adjust the position of the magnet and sensor. Move the sensor closer to the magnet or in a more optimal alignment.

      If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy add-on

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work with my existing Ring Alarm. Pairing was very simple. No difference to setup.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi RaxP.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Door and window sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you know if a door or window is open right from the app. Very useful with wandering kids or adults.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my existing ring system which seem to be working fine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works as advertised. The off and on switch should be easier to access. But all and all a very good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motion detector add on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this motion detection sensor for our lower level for additional security to our home following a break in. Only wishing we had purchased the system sooner. This has added to our peace of mind while we are home and away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but got one that was faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these sensors but for some reason one of mine stopped working and the battery died way to quick, not sure where I put it so had to buy more. Otherwise no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new sensors gen is nice. You can’t barely notice them. Modern design and easy to use like previous gen

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sensors. Just added them to the original ones. One sensor seems to loose connection, but nothing major.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one but to install it to garage is tricky you have to get another tape to fix it overall integration with the existing ring system was pretty quick

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but if your modem is on the other side of the house it doesn’t work half the time.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Duck

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but keeps going off line all by it self and system works find , it gives false readings on app All the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These don't work with crank out windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring system. The only thing I didn't realize when I purchased was that these don't work with crank out windows, so they were returned.

    I would recommend this to a friend