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Customer reviews

Rating 4.8 out of 5 stars with 1237 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the Alarm Contact Sensor (2nd Gen) (2-Pack) highly for its ease of use and straightforward installation. The sensor's compact size and reasonable price are also well-received, along with its compatibility with the Ring system. However, some customers have reported issues with connection stability and range limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,237 reviews
  • Rated 5 out of 5 stars

    Ring door/window sensors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Extremely easy to install and set up. Just take out the box, pair with the ring app and follow the installation instructions and works instantly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors work very well. I will order some more later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product works ok if simple installation is proper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for one sensor which was part of a whole house Ring security system installation by Best Buy contractors several months ago. The two piece original was not installed properly. It was placed on the top of the door frame and the door, The frame piece kept collapsing below the level of the top of the door and blocked the door from shutting. The installer repaired by screwing the piece into the door frame (not an advised installation). Everything has worked ok since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased extra sensors because he alarm system only came with 4 and I wanted to secure all of the windows and doors that I wanted to add protection to, one of the sensors fell off of the window and it immediately sounded the alarm so it definitely works.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to figure out the connections. But works good. No issues so far. Been using for more than a month.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi AGMo.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      Sincerely,
      Matthew from Ring. Ring

  • Rated 5 out of 5 stars

    Ring Sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a bundled Ring Home Security System for my new home in March. Unfortunately, I needed additional sensors. I was able to purchase the bundled sensors at an awesome price at Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May Not Align to Decorative Door Casings.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased product to place on back patio door. Door has glass panes so wanted extra security. Product well made and I really like the concept, but had to return because I have a decorative interior door casing which prevented the sensors from aligning perfectly. Rated 3 stars because did not see any information in product description about potential alignment issues with door casings.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello PearMan,

      Thank you for taking a moment to leave your review on the Ring Alarm Contact Sensor. We sincerely appreciate it! At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.

      While we are saddened to read that this device did not meet your expectations, if you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/ so that we may assist with finding a resolution to your concerns.

      We look forward to hearing from you, if you have any further feedback regarding your overall experience.

      Thank you,
      Jamila with Ring Ring

  • Rated 5 out of 5 stars

    No common sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I purchased this, not even using my common sense.. thought it would work with just the surveillance cameras. But naturally common sense woulda clicked in, that it just doesn’t work as we want. Needs more for it to sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to ring alarm system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with ring alarm. One sensor was a little far from the base station so I move the extender into the room this sensor was being installed and the sensor connected! These new sensors are a lot smaller than the ones that came with my ring alarm.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact and sleek

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the compact size of this generation of sensors. Makes it easier to stick on modern style door frames.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security sensors for windows

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase to add them to more windows to get full control on your home security. Few of these monitors will run out of battery quickly than others and not sure why only a few of them got impact when installed all of them at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Contact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of this device. This is a great product. It works as described. Great ease of use.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi there, I'm glad your Ring Alarm Contact Sensors are working great with your system. Thanks for sharing your feedback! Best, Ashley from Ring. Ring

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Connectors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectors were easy to install and set-up. Very easy to connect with the app.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Papa.

      Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Alarm Contact Sensor (2nd Gen) was easy and straight-forward.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Very happy very very happy happy and happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another EXCELLENT Ring product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent window/door contacts with good range. I have 15 of these on our Ring security system and get a instant notifications on my phone through the Ring app if any of them are tripped! Ring products are nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Motion Detector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ring Security System! I have a motion sensor on my main level and lower level walk out. You can set them separately so when I’m home the lower level is protected and when I’m away both are set to on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RING!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Google to Amazon and Nest to Ring and I love it! Alexa has made living a bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Sensors Were Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring is an effective, affordable security system. The additional sensors completed the system. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensors-gr8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was short by two, and this package helpedto buy it and install into my system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Sensors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good..............................................

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Squad.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring