Customer Ratings & Reviews
- Model:
- 4SD1SZ-0EN0
- SKU:
- 6403955
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Alarm Contact Sensor (2nd Gen) (2-Pack) highly for its ease of use and straightforward installation. The sensor's compact size and reasonable price are also well-received, along with its compatibility with the Ring system. However, some customers have reported issues with connection stability and range limitations.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my home protected at every opening!!! Would recommend
I would recommend this to a friendSensor battery died within few weeks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the sensor batteries died, and Ring won’t send a replacement. This was supposed to be a new item, and the battery is expected to last, but it died within two to three weeks.
I would recommend this to a friendBrand response from Ring
Posted .Hi Vanq.
Thank you for taking the time to share your experience with us. We value the experience you have with Ring, and want to ensure the Ring Alarm Contact Sensor (2nd Gen.) is meeting the standards it's intended to provide. The Ring Alarm Contact Sensor (2nd Gen.) is designed to be a DIY home security solution that can be trusted to provide you with lasting coverage. Rest assured, we're here to help!
It sounds like you are experiencing an issue with the battery life of the Ring Alarm Contact Sensor. We recommend checking the connection of the device to ensure that it has a good signal to the Ring Alarm Base Station. Also, the Ring Alarm Contact Sensors (2nd Gen.) use 2 CR2032 batteries which can be purchased on Amazon or at most retailers where batteries are found. To replace the batteries in your sensor, please follow these steps:
Disarm the Contact Sensor (2nd Generation) in the Ring app using Mode Setting for the specific device you’re working on or disarm the Ring Alarm system from the dashboard of the app to prevent triggering the alarm while troubleshooting.
Carefully remove the Ring Alarm Contact Sensor (2nd Generation) from its mounting bracket by sliding it off.
Remove the existing batteries and insert the new ones, ensuring that the polarities (+ and -) match up correctly.
Slide the cover back on the Ring Alarm Contact Sensor securely until you hear it snap into place.
If your sensor is still showing as tampered, remove the magnet from its position, wait five seconds, then stick it back in place. Make sure that it is no more than 1 inch apart from your sensor.
Confirm that your sensor is showing as online and can communicate with the Ring Alarm Base Station.
If any additional information is needed regarding your Ring Alarm Contact Sensor (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Sensor-ed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Additional sensor to my current ring sensor to our place
I would recommend this to a friendPedro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good work great my mother love it my friend likes it
I would recommend this to a friendDoesn't work properly with SmartThinks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with SmartThings despite people saying that it works for them - from two sensors I bought, one paired properly but showed as smoke and leak sensor besides a contact sensor and the other one doesn't pair at all. Would have uploaded pictures if this defective site would've let me.
I would recommend this to a friendBrand response from Ring
Posted .Hi Daman. Thank you for taking the time to share your experience with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Alarm Contact Sensor (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with solutions today.
It sounds like the device is not performing as expected. At this time, Samsung SmartThings is not officially supported by Ring, so some features may not fully operate as you are expecting with this integration. Ring Alarm is an affordable and comprehensive DIY home security system. Mount Ring Alarm Contact Sensors to any door or window to monitor whether they’re open or closed. Contact Sensors are battery-operated and can be set up with double-sided tape or using screws.
You can use your Ring Alarm Contact Sensors to trigger Alexa routines. Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Alarm Contact Sensor (2nd Gen.). The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
CONTACT SENDOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT. AND TOLD MUY FAMILY TO BUY THE EXTRAS CONTACT SENSORS
I would recommend this to a friendSensor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how well these worked. Decided to return because we didn’t need them
I would recommend this to a friendGood sensors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sensors and help me complete my ring set in my home.
I would recommend this to a friendSensors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good accessories for the ring alarm. Do it for yourself and save money.
I would recommend this to a friendDisappointed installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of them has not worked since the installation. The Geek Squad had an issue with it while he was there and it is still not working. Have to bypass every time
I would recommend this to a friendExcited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excited to receive them but I didn’t get to install them yet.
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got additional sensors after purchasing the 8 piece kit.
I would recommend this to a friendSmaller now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is Smaller than gen 1 with all the same functionality.
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product at an outstanding cost...for piece of mind
I would recommend this to a friendGreat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for window and door sensors with the security system.
I would recommend this to a friendRing is easy and work!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring is the best alarm company. So easy to setup!!!
I would recommend this to a friendAlarm sensor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device. Must have if you use the ring alarm. Device price
I would recommend this to a friendDoor sensors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation and set up to my ring alarm system
I would recommend this to a friendDefinitely better looking than version 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and slick compared to Version 1 Detection range is ok but so far not able to get consistent results But if you need additional sensors than bundle it quickly gets expensive
I would recommend this to a friendadditional contact sensors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.additional contact sensors for the ring alarm unit.
I would recommend this to a friend