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Customer Ratings & Reviews

Your price for this item is $34.99

Customer reviews

Rating 4.6 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Alarm Flood & Freeze Sensor (2-Pack)'s ease of use and setup, highlighting its simplicity and compatibility with existing Ring products. Users appreciate the reliable water detection and prompt notifications, which provide peace of mind. Some customers find the price to be a drawback, while others have concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-176 of 176 reviews
  • Rated 5 out of 5 stars

    Must needed for a basemant

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensor and works flawlessly and notifys immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good device !

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product ! recommend ! very reliable. good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very great quality. very nice look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sump pump guard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to your ring setup. Nifty bugger…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the products this far, they work well for ring monitoring system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great ring product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all of the ring products have been amazing and this one is also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for hot water heater and ac drain tray

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better options available.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are difficult to connect to the ring system and have to be unreasonably close to the ring hub. To connect well, the ring hub would have to move to our basement storage area which resulted in our other ring devices to not work reliably.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Oops,

      We understand the importance of having a seamless setup experience and how it can be concerning to see that the Ring Flood & Freeze Sensor will not set up accordingly. Rest assured, that it is a top priority for us to get this working for you.

      Setting up your Alarm Flood & Freeze Sensor in the Ring app is simple. If there is an update available for your Ring App, please update it before you begin. Remind any shared users to update their app too. Updating the app ensures that everyone on your account will be able to see this new device: https://support.ring.com/hc/en-us/articles/360021515691-Setting-Up-Your-Ring-Flood-Freeze-Sensor-in-Your-Ring-App.

      Also Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!

      Thank you,
      Antonio from Ring



      https://support.ring.com/hc/en-us/articles/360021515691-Setting-Up-Your-Ring-Flood-Freeze-Sensor-in-Your-Ring-App Ring

  • Rated 4 out of 5 stars

    So far it is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they appear to be working. We have one near our hot water heater and one in our washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish it told me more info. No flooding yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good addition to ring alarm, for flooding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets up easily, hasn’t been flood tested. Overall, am happy with Ring quality and service.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Just a sensor...nothing special

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really like these much....I bought these for my garage and basement as these areas do not have heat in the winter. They are expensive and they are plain too simple. I wish the sensor has some temperature measurement and it sends the measurement to the Ring app to let me know what my basement and garage's temperatures are at a given moment.... Also be careful if you have Ring Protect Plus. These sensors somehow triggered phone calls from Professional service in the middle of the night. I thought I turned this off but someone they still triggered the unneccessary call....I took it off my garage in the winter for this reason...very annoying.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello yogocoola,

      Thank you for sharing your feedback and user experience with us. We appreciate hearing what features you would like to see in the Ring Alarm Flood and Freeze Sensor. Your feedback will be forwarded to the appropriate teams for review. If you have any further feedback that you would like to share please reach out to us directly at 18006561918.

      -Jamila at Ring Ring

  • Rated 1 out of 5 stars

    Returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning no where does it say you need the ring alarm system to use this.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello return, Thank you for taking the time to share your feedback with us regarding the Ring Alarm Flood and Freeze Sensor. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that your experience is also seamless. We would like to note that in the overview in the product description it states "Ring Alarm Security Kit required for setup". If you have any further concerns, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. - All the Best, Jamila at Ring Ring

  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Really hard to set up and doesn’t connect to base station

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Notgood,

      Thank you for taking a moment to leave your review on the Ring Flood and Freeze Sensor. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations, but are still here to assist you, if needed.

      If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Jamila with Ring Ring

  • Rated 2 out of 5 stars

    Freeze Sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside Ring customer service being crap, they so far work.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Matt. I'm glad to hear that your Flood & Freeze Sensors are working. They are a great addition to your Ring of security. If you have any further questions or concerns, try browsing the Ring Community at https://community.ring.com/. As our first peer-to-peer forum, the Ring Community allows you to ask questions and interact with other neighbors to discuss your Ring devices. Best wishes, David with Ring. Ring

  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not link this product so I return it application didn’t help

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello quico,

      Thank you for leaving a review. We would like to note that for the Ring Alarm Flood and Freeze Sensor to be setup you must have a Ring Alarm Base Station. If you have a Ring Alarm Base Station and are still unable to setup your device please reach out to us at 18006561918.

      -Jamila at Ring Ring