Customer Ratings & Reviews

Hi Thor.

Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Battery Doorbell to function consistently and reliably, so you can effectively monitor your home. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

Ring Video Doorbells and some models of Ring Security Cameras are weather resistant, but certain weather conditions may still affect your device. If you have condensation on the lens of your Doorbell or Camera, we recommend gently cleaning it with a dry microfiber cloth. With some colder weather condensation is normal behavior for our devices similar as to when your car window fogs up. As you mentioned, some form of cleaner/protectant can keep condensation from building up.

For more information on your Ring Battery Doorbell, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!

Thank you,
Miyuki from Ring.

Hi PearlR.

Thank you for taking the time to share your Ring experience with us. We are happy to read that you are enjoying your new Ring Battery Doorbell! Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi Tash.

Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Battery Doorbell are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that Ring Stick Up Cam did not meet your expectations but are still here to assist you. Our support team is available 24/7.

We are pleased to read that you are enjoying your new Ring Battery Doorbell and that the features included are meeting your expectations.

If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

Thank you,
Miyuki from Ring.