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Customer reviews

Rating 4.8 out of 5 stars with 3611 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,611 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, they give me the opportunity to see what is going on outside, whether it is good or bad. Wished I would have getten sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, they give me the opportunity to see what is going on outside, whether it is good or bad. Wished I would have getten sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. Easy to setup and perfect for my backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 3 out of 5 stars

    Convinced they do not want consumers in the store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is great. Big problem is I went to the store to buy one because it was a last minute gift and needed to know I had one.There wasn’t any on the shelf. I asked two employees if they are out of them or maybe they have some in the back? They told me no so they didn’t have to look”No we don’t have any in the back we don’t keep any stock in the back” is what they said. So I left went in the parking lot and looked it up. Bought it and was emailed back saying confirmed and they’ll text me when it’s ready. So I had to make 2 trips to the store for one purchase. That was frustrating. I’m convinced they don’t want consumers in the store anymore they want us to buy everything online and come pick it up. Unfortunately I should have just done that in the first place.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MarkH.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless purchase process, as this allows you to start using your Ring Floodlight Cam Wired Plus right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some help.

      We are happy to hear that you are enjoying the features and functionality of the Ring Floodlight Cam Wired Plus! In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-800-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to this concern.

      Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Pro 2 device.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Everything I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that the Floodlight, which needed a ceiling installation, was no going to work, but the installation went flawlessly and the camera works as well as described. Less fish eye and a zoom capability would make this even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. Before putting it up make sure you scan it 1st before you put it up or you will have to take it down to scan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well in a yard with dogs/cats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to 3 separate instances of someone opening the gates in our yard, we decided to add the Ring Floodlight cam and a stick-up cam to cover our 2 gates and the entrance to the garage. Installation was not too difficult. Be careful of the direction of the unit because we installed it upsides down the first time. (not as obvious as you would think). So far is it working well. I was worried it would alert every time dogs/cats and squirrels cross their paths, but fortunately, it does happen very often. The only reason for taking off a star is because we now have 3 ring products, including a Ring doorbell, and the "Chime" in the house cannot be set to different tones to let you know which of the 3 Ring items has alerted. You are forced to run for your phone to check it on the app. This should be an easy thing to program. I also find the app to be overly complicated and not intuitive to find certain settings.

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Floodlight cam plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the doorbell for the backyard and appreciate the floodlight much better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ring outdoor camera works perfectly with all my ring products and easy to install I have always recommended my friends and others to buy ring products from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Surveillance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful item to have. Good quality. You never miss anything that takes place in front of your house. Lights up the driveway. Also has good range.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super Clear Pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flood light camera is WAY better than my vivint doorbell camera. The picture quality is super clear and you can even see small details like logos on someone’s uniform. It looks like I will be officially switching all of my devices to ring!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Use this in my garage and it’s perfect for viewing my front yard.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Driveway floodlight

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and much neeed for Lighting my driveway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest security I was willing to accept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the ring products, this is a Ring product. Camera plus decent LED spot lights. This has a much better motion detector than 2 other LED motion activated security lights I slapped up to replace the rock-solid old-school motion detector that was up there. The other 2 I tried were brighter, but didn't hand the correct amount of motion detection. Either way too much or I had to dance to turn them on. I probably could have kept $100 in my pocket by trying a 3rd or 4th light a finding one that didn't require a special dance for activation, but who has that kind of time? Plus ( pun intended ) this one is a ring and now i can see myself dance on the internet. The Pro has some neat features, but not $100 neat, so that's my line apparently. I'll spend $100 more to watch myself dance, but not $200 more than a non-camera LED security light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring -Floodlight Cam wired

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring floodlight is a must!! Great product, clarity and surveillance width is exceptional. I get a clear and great pictures on both my floodlights!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flower Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the driveway to our pole barn visible that’s where my husband keeps his cars but most importantly it lights up my garden and keeps the animals from eating my flowers and plants Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added security and piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third one and the first 2 are still operating like new. We love the security these lights provide by letting us see who is on our property unannounced. We’ve had a few issues with homeless people lately and this should be at least a deterrent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these and love every single one of them. Clear video, clear sound ,superb build quality. Overall id recommend this item to anyone looking into security cameras

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best security camera/ floodlight on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suggested to get the Ring Floodlight to pair with the doorbell and it has made my parents feel better at night knowing our garage/ vehicles are being watched over just incase a breakin were to happen.

    I would recommend this to a friend