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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3650 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the product's exceptional camera quality, including clear night vision, and its overall ease of use and installation. They also appreciate features like adjustable light brightness, reliable motion detection, and the enhanced security it offers, noting that the product performs as advertised. However, some minor concerns have been raised regarding occasional connectivity issues, the price, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,650 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, floodlights are very bright, speakers works good. Overall very good product and i recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if the Ring floodlight was worth the cost, but man, I do love this. I ended up buying two more and have my entire house covered now. It is nice seeing what is coming and going and I do feel like I have a greater visibility. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent image and lighting

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has decent image and lighting! Would be better without an annual fee for functionality but works great.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Tech3nthusiast.

      At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Floodlight Cam Plus! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.

      If any additional information is needed regarding your Ring Floodlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!

      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Floodlight Camera- Pleased w/ Performance!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring - Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera - White Camera works like a charm. Greek squad tech installed my extender which provided a stronger signal. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome perception

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best i would highly recommend it to a family member or friend! The clarity is awesome! Customer service was exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light works well and the camera is clear and works well even after dark

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Safety first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really lit up a backyard area that was hard to get light to. It has also allowed our daughter to keep track of unwanted animals in the yard

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Great Floodlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera the light is nice and bright so at night when my dogs are in the backyard im able to see them.

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring cameras especially this one because of the motion spotlight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My ring thing....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivery was as prompt as can be expected, the bestbuy support team is at my disposal... what more could I ask for in a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that the Floodlight, which needed a ceiling installation, was no going to work, but the installation went flawlessly and the camera works as well as described. Less fish eye and a zoom capability would make this even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an indoor outdoor cam I had overlooking my back yard. Needed a better camera and motion controled lights. I have had one for several years covering my driveway and part of front yard. These are very reliable and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t trust anyone these days. Nothing is safe anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoor use. Able see what my grandchildren are doing and sheds some light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheapest security I was willing to accept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the ring products, this is a Ring product. Camera plus decent LED spot lights. This has a much better motion detector than 2 other LED motion activated security lights I slapped up to replace the rock-solid old-school motion detector that was up there. The other 2 I tried were brighter, but didn't hand the correct amount of motion detection. Either way too much or I had to dance to turn them on. I probably could have kept $100 in my pocket by trying a 3rd or 4th light a finding one that didn't require a special dance for activation, but who has that kind of time? Plus ( pun intended ) this one is a ring and now i can see myself dance on the internet. The Pro has some neat features, but not $100 neat, so that's my line apparently. I'll spend $100 more to watch myself dance, but not $200 more than a non-camera LED security light.

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Bright and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible range and the lights are bright but not blinding.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Super Clear Pictures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flood light camera is WAY better than my vivint doorbell camera. The picture quality is super clear and you can even see small details like logos on someone’s uniform. It looks like I will be officially switching all of my devices to ring!

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 3 out of 5 stars

    Convinced they do not want consumers in the store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is great. Big problem is I went to the store to buy one because it was a last minute gift and needed to know I had one.There wasn’t any on the shelf. I asked two employees if they are out of them or maybe they have some in the back? They told me no so they didn’t have to look”No we don’t have any in the back we don’t keep any stock in the back” is what they said. So I left went in the parking lot and looked it up. Bought it and was emailed back saying confirmed and they’ll text me when it’s ready. So I had to make 2 trips to the store for one purchase. That was frustrating. I’m convinced they don’t want consumers in the store anymore they want us to buy everything online and come pick it up. Unfortunately I should have just done that in the first place.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MarkH.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless purchase process, as this allows you to start using your Ring Floodlight Cam Wired Plus right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some help.

      We are happy to hear that you are enjoying the features and functionality of the Ring Floodlight Cam Wired Plus! In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-800-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to this concern.

      Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out to our community if any additional information is needed regarding your Ring Pro 2 device.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Great added security and piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third one and the first 2 are still operating like new. We love the security these lights provide by letting us see who is on our property unannounced. We’ve had a few issues with homeless people lately and this should be at least a deterrent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice introduction to Ring.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation instructions were very good and the installation went quickly. The only issue I've had is extending wifi to the floodlight cam installed above the garrage doors. I needed to install a wifi extender and these can require some positional treaking to maintain a good signal.

    I would recommend this to a friend