Customer Ratings & Reviews
- Model:
- B08F6DWKQP
- SKU:
- 12496506
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Ring flood light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product other than the delay when you want to speak live . Needs work on that .
I would recommend this to a friendDoesn't catch everything but still good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is good. But when i got robbed ring didn't show ANYTHING on camera
I would recommend this to a friendRing Flood Light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great view, but wish I could move or tilt the camera. For the value though I’m very pleased.
I would recommend this to a friendCamera sensitivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes camera picks up images when it’s not in prescribed range
I would recommend this to a friendBrand response from Ring
Posted .Hi home.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Floodlight Cam Plus capture all the correct motion events. The Ring Floodlight Cam Plus was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment.
Follow these steps to adjust your "Motion Zones":
1. Open the Ring app.
2. Tap on the menu (☰).
3. Tap on "Devices."
4. Tap on your camera.
5. Tap "Motion Settings."
6. Tap "Edit Motion Zones."
7. Set your zones and motion range to your preferred area(s).
8. Tap "Done."
9. Tap "Save."
Accuracy in motion detection can also be improved by enabling "Smart Alerts" for people only in your Ring app.
To enable "Smart Alerts":
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
Ring camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great pictures a little grainy but overall good product
I would recommend this to a friendHappy so far but not quite what we thought it was
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing we have to complain about is that we were told that the system didn’t have to be hardwired into many thing electrical it was supposed to just runoff the batteries from our understanding, but haven’t connected it yet. Will update review once we do.
I would recommend this to a friendBrand response from Ring
Posted .Hi JoshuaR.
Thank you for taking the time to share your Ring experience with us and other consumers. We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Floodlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are concerned about the power requirements of your Ring device. The Ring Floodlight Cam Wired Plus is hardwired with 100-240 VAC. Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work. Permits plus professional installation may be required by law.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that were already posted by other neighbors. We invite you to join our today!
Thank you,
Amilia from Ring.
Safety
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes me feel relieved to be able to leave my home & not worry about unwanted visitors
I would recommend this to a friendGood value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture of my premises which is a must in this world. Peace of mind is well worth the price of my purchase
I would recommend this to a friendCamera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item right here is the best the audio and the quality is great overall is amazing and ofc I would buy again
I would recommend this to a friendRing camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went very well. Thank you for giving me the opportunity to review my purchase with you.
I would recommend this to a friendNew one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this for my mom. She put it on the side of her house.
I would recommend this to a friendBrand response from Ring
Posted .Hi Heynowheynow.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Right Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear video. Like how the camera can zoom in and the lights can be turned off and on. Worth the purchase price.
I would recommend this to a friendRing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the job it doing i will recommend this product.
I would recommend this to a friendBrand response from Ring
Posted .Hi Jans.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Floodlight Cam Wired Plus! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Overall performance
Horrible Customer Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent however the customer service I received at the Best Buy in Chicago at the store on Cicero Ave was HORRIBLE!!! The representative (Hispanic male, bald) was rude and offensive. I struggled to keep my composure and spoke with the manager on duty although he seemed uninterested in what I had to say.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Brian H.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
In this particular case, we recommend that you reach out to Best Buy's customer service at 1-888-237-8289. We are confident that they can assist you with a resolution for your concern.
Ring Community was launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. We invite you to reach out to our community today.
Thank you,
Melissa from Ring.
Love Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you need a flood light, go with ring! Nice having a camera that works and integrates well with everything.
I would recommend this to a friendMisinformation. Was lied to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not told I had to have an existing flood light in place. So I was forced to have it installed in another area. Was not happy about that. Then they wired it all wrong and now it only works when my garage light is on. Your electricians lied as did your sales rep. Won’t shop there again.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi VirginaClark. I know it can be frustrating when things don't work as expected, and I'm sorry if there was any misinformation or confusion regarding the installation requirements. The Floodlight Cam Wired Plus requires a junction box for the installation since it is hardwired. It sounds like the wiring your Floodlight Cam is connected to might be connected to a power switch in your garage. This would explain why when you turn the garage light on, the Floodlight Cam works. I'd recommend consulting a qualified electrician to ensure the wiring internally is done correctly. If you have any other questions, check out the Ring Community at https://community.ring.com/ to find answers from other neighbors. Best wishes, Ashley from Ring.
Ring Floodligh Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring-Floodlight was easy to install and with the app it was a breeze to use! really recommend this item.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy to install and operate. All you have the do watch a simple easy to understand video .
I would recommend this to a friendNo option for Soffit Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wish there was an option to install under the soffit
I would recommend this to a friendBrand response from Ring
Posted .Hi RingCustomer.
Thank you for taking the time to leave your review of the Ring Floodlight Cam Wired Plus. We understand the importance of a seamless setup process so that you can begin using your Ring Floodlight Cam Wired Plus right away. The features and technology provided by the Ring Floodlight Cam Wired Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as intended. The Ring Floodlight Cam Wired Plus can be mounted on an eave or overhang by rotating the lights away from the camera.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
A security must
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to install and use. We are super happy with our purchase. Clear screen, and great features.
I would recommend this to a friend