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Customer reviews

Rating 4.8 out of 5 stars with 3608 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,608 reviews
  • Rated 5 out of 5 stars

    Security cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Very clear camera and bright light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Very Satisfied with all my Ring products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's hard wired, motion detector & camera all in one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Key features DO NOT FUNCTION.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine spending over $1,000 on Ring devices just to discover that the light schedules DO NOT WORK. I set this to turn on at dusk and off at dawn. Most nights it doesn't work. My research shows thisnhas been a KNOWN PROBLEM FOR YEARS over at Amazon. It cannot be that hard. I now have a security light with half the functionality and no way to fix it. Maybe instead of coming out with 100 new devices per year, they fix the basics? I have half a mind to file a lawsuit.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi VideoProDrew.

      Thank you for taking the time to share your experience with us. We understand how critical it is for your Ring Floodlight Cam Wired Plus to activate on meaningful motion events so that you can keep an eye out for any activity around your property. The Ring Floodlight Cam Wired Plus was designed to activate based on your specific needs. We can definitely assist you with this today to ensure your Ring device is performing optimally, and the proper settings are chosen within the Ring app.

      It sounds like your device is not operating as intended in regards to the lights activating. We recommend that you customize your Floodlight Cam's zone coverage, motion settings and light settings in the Ring app.

      To access controls for your Floodlight Cam:

      Open the Ring app.
      Tap the menu (☰).
      Tap Devices.
      Select the Floodlight Cam that you want to adjust.
      Tap the Device Schedule tile.
      Tap Light Schedules.

      Follow the prompts in the Ring app to customize your light schedules.

      We also recommend adjusting your Motion Sensitivity and Motion Zones to suit your needs. Using your Motion Control settings, you can adjust the range and distance at which motion will turn your floodlights on. Your floodlights use passive infrared detectors (PIR) to detect motion in three 90 degree arcs around the device. You can turn these on or off independently from each other.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Floodlight Cam Wired Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Melissa from Ring. Ring

  • Rated 1 out of 5 stars

    Died after 3 1/2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was probably the best floodlight cam I had. It detected motion instantly and the 24/7 recording was very useful in terms of saving all the activity in the ring app. I liked that it would monitor my vehicles in the driveway. It even helped capture video evidence when someone hit my car on the street. The reason I am giving it 1 star is due to having used it for 3 and a half years and then the camera just died. Like it happened randomly. Very upset about it since this was not a cheap camera.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Leslie.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Floodlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Floodlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.

      It sounds like your Ring Floodlight Cam Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Floodlight Cam Plus functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the doorbell to your network. To reconnect a Ring Floodlight Cam Plus to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the doorbell or camera you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.

      If you still have the Ring Floodlight Cam Plus in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!

      Sincerely,
      Matthew from Ring. Ring

  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one they are very helpful around our home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves looking at the wildlife she see lot of deer's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go out worry free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to have your home security active 24/7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What kind of lightbulbs do you use for the ring spotlight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised and I got a good deal on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras are working good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My floodlights cameras are working good so far. I had alittle problem setting up but they are working good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online and in store experience was good Return policy is crap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera and light combo.. super easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floodlight

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, exactly what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring a Ding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and excellent clarity. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring security lights/ camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and i received it as promised, hardest thing was finding one in stock. You had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a great view it shows the whole driveway gate and part of the street

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,, I'll get a few more when the price comes down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light and able to see a good distance with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floodlight cam

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Perfect for my back yard. Offers great field of view.

    I would recommend this to a friend