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Customer reviews

Rating 4.8 out of 5 stars with 3630 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the Floodlight Cam Plus for its crisp camera quality and ease of use. Users appreciate the adjustable light brightness and overall performance, noting it works as advertised. The motion detection, straightforward installation, and enhanced security are also well-received. While connectivity issues and price concerns are present, they are mentioned far less frequently than the positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,630 reviews
  • Rated 2 out of 5 stars

    Difficult install due to poor hardware and faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to increase visibility of subjects recored at night vs the ring stick up camera covering my driveway. I have installed many fixtures, lights, and other hardwired electrical products over the years but this product was particularly painful. The hardware included in the kit that is supposed to fit most electrical boxes indeed does not. The screws included dont even fit the included bracket. This left me searching for new hardware in the midst of a simple 1hr install. Once I located correct hardware and mounted the camera, I noticed another issue with the design itself. The camera attaches directly to a custom base made of plastic. This plastic base only mounts to the bracket attached to the electrical box via one central screw. This wouldn't be an issue of the base weren't made of plastic. Therefore, the weight of the camera and floodlight made the base pull away from the box creating a gap. In summary the issue is with the hardware that doesn't fit the included bracket and the fact the base is made of plastic that flexes away from the mounting surface. It took me serveral hours of messing around with the box and bracket to correct the design flaw. If you are doing a DIY install I would avoid this product. If you are paying an installer with extra hardware and experience then maybe it could be for you.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Aaron.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Floodlight Cam Wired Plus right away. The features and technology provided by the Ring Floodlight Cam Wired Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the installation concern mentioned in your review.

      We are always looking for ways to better our neighbors' experiences, and your feedback is an invaluable part of this process. We have included a link here to the installation instructions for the Ring Floodlight Cam Wired Plus: https://ring.com/support/articles/vbek2/How-to-Physically-Install-Floodlight-Cam-Wired-Plus-Security-Cam. We recommend that once your Floodlight Cam Wired Plus is secured, you apply a weatherproof silicone caulk or sealant (not included in the box) around the outside where the Floodlight Cam Wired Plus and the junction box meet.

      We have also included here a list of all of the items that you can find in the box with the Ring Floodlight Cam Wired Plus:
      Floodlight Cam Wired Plus
      Terminal block
      Mounting bracket
      Installation tools and screws
      User manual
      Security sticker

      We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade from a conventional floodlight - works well and the Ring App is overall very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flood Camera Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! I would recommend this product to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waited to long

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.....long time coming. Does what details state.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you still have to buy subscription to view any of your video

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring camera. Captures everything i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my ring system. This light in my opinion is superior to all others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Floodlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Ring flood light, we know immediately when anyone is in Our driveway. So glad we decided to buy Ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my outdoor ring camera! It’s more cost effective than a long term contract with a security company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turns off randomly overnight

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues. Only as good as your Wi-Fi. I have a ring door bell and it works ok. This is above my garage door and has started not recording or alerting with motion. BUT that’s not the worst part. The camera has begun turning off at 11:45 pm until 5:45 am. That’s something I can’t figure out how to fix. I have set no schedule. I no live on a busy corner and want it working 24/7! So beware it may not work for you.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi PatriciaG. Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Floodlight Cam Wired Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Floodlight Cam Wired Plus are incredibly valuable and help provide you with peace of mind about your home security. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.

      It sounds like the device is not performing as expected. The Ring Floodlight Cam Wired Plus was designed with customizable Motion Zones and Adjustable Motion Detection that runs using passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distance under the Motion Settings tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the Motion Frequency setting. If you find that your camera is missing some motions, please set the Motion Frequency to 'Frequently'. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app.

      Accuracy in motion detection can also be improved by enabling Smart Alerts for people only in your Ring app.

      To enable Smart Alerts:

      Tap the menu (≡) on the top left.
      Tap Devices.
      Tap the device that you want to adjust.
      Tap Motion Settings.
      Tap Smart Alerts.
      Tap Enable Feature.
      Tap Continue.
      Select the notification options that you want for Person and Other Motion.
      You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
      After you've adjusted your settings tap Done.

      We agree that your Ring Floodlight Cam Wired Plus should notify you when someone is at your home consistently and reliably. We invite you to reach out to our Community if any additional information is needed regarding your device. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Our top priority is ensuring the motion detection is meeting your needs.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Flood Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as expected. They can hear what people are saying outside your house pretty well if no wind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    employees

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love your store and we always deal with James Patterson, he is knowledgeable, patient, welcoming, and kind..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product makes me feel safer in my home. Have one in back, front and doorbell all ring products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAF INVESTMENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. More up to date than previous model. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring floodlight Cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, took some time to get all the settings right to cut down on the constant notifications, but overall I'm stratified with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floodlight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like it better than older version in that can dim the light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your employees are very friendly and knowledgeable will definitely come back when needing anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good to use, it helps me to observe my surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light Camara

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deals on the cameras now I have the set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helping Eyes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come in handy and can enjoy being able to see what is going on around my place.

    I would recommend this to a friend