Customer Ratings & Reviews
- Model:
- B08F6GPQQ7
- SKU:
- 10101958
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Ring flood loght
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good flood light the only thing is that the camera is so sensitive that it goes on for every little thing. No way to manage it
I would recommend this to a friendCam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far Thank you hhjjjjnbhhhhhhhhhhhhhhghhhbh
I would recommend this to a friendBrand response from Ring
Posted .Hi HabibouA.
Thank you for taking the time to share your Ring experience with us. We are happy to read that you are enjoying your new Ring Floodlight Cam Wired Plus! Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences. We invite you to visit our community today.
Thank you,
Melissa from Ring.
Ring Floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Works great with the ring app. Recommend!
I would recommend this to a friendThe best floodlight camera I ever seen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this floodlight camera, it works great and any motion in front on camera immediately send the warning yo your phone, also the picture quality is very good.
I would recommend this to a friendRing light and camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well. Item shipped quickly and was easy to install.
I would recommend this to a friendFive Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendSecurity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security system outside unit for home use.
I would recommend this to a friendExcelent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent, I like this model is beautifull and practic.
I would recommend this to a friendRing Floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Floodlight is the way to go . easy and fast to install
I would recommend this to a friendWorks as should
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera system is great. It was just as ordered
I would recommend this to a friendFloodlight review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great-- replaced LED sensor light with no camera
I would recommend this to a friendlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring works great but the light isn't the brightest need to say that the light is 2000 lumen is dim. Need to go to a brighter light of outside.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all the Ring products, services and prices.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good morning and afternoon good and the night
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only a few weeks. Will exchange for another of same model & hope the next one works better
I would recommend this to a friendBrand response from Ring
Posted .Hi EmilyW.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Floodlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Floodlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your Ring Floodlight Cam Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Floodlight Cam Plus functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the camera to your network. To reconnect a Ring Floodlight Cam Plus to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the camera you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Miyuki from Ring.
DON'T BUY GEEK SQUAD SERVICES
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS MY SECOND ATTEMPT TO PURCHASE THESE WIRED CAMERAS AND HAVE GEEK SQUAD INSTALL THEM. MADE APPT FOR 11/27 AND A WEEK LATER GET AN EMAIL TELLING ME THEY ARE COMING 11/8. (NO ONE IS HOME) CALLED AND WAITED ON HOLD FOREVER TO BE TOLD THAT I CANNOT HAVE MY SCHEDULED APPT FOR 11/27 SO I HAD TO PAY SOMEONE TO SIT AT MY HOUSE FOR THE RESCHEDULED APPT ON 11/13 BETWEEN 1-8 PM. 8PM COMES AND GOES AND NO ONE SHOWS. 1/2 HOUR LATER THE THIRD PARTY COMPANY CALLS AND HAD AN EARLIER ISSUE. THEY SAY THEY WILL COME ON 11/26. NO UPDATE IN MY ACCT FOR THE APPT SO I AM CALLING EVERY 3-4 DAYS AND EACH TIME TOLD THAT THEY WOULD RESEARCH BUT CANNOT SEND ANYONE UNTIL MID DECEMBER. THANK GOD THE THIRD PARTY INSTALLERS KEPT THEIR WORD AND CALLED ME ON 11/26. THEY CAME OUT AND COMPLETED THE JOB WITH NO HELP FROM THE GEEK SQUAD. THIS WAS ONE OF THE WORST EXPERIENCES OF MY LIFE. NO ONE AT BEST BUY CARED, THEY PROMISED COMPENSATION AND A CALL BACK THREE TIMES. NO ONE CALLED. AND NO COMPENSATION WAS GIVEN FOR THEIR AWFUL SERVICE. WILL NEVER USE GEEK SQUAD AGAIN INFACT I AM CANCELLING MY TOTAL TECH MEMBERSHIP. I DO NOT RECOMMEND USING BEST BUY SERVICESD
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Lpreston58,
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Floodlight Camera right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance.
In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described.
If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring.
We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding the Ring Floodlight Camera. We are eager to turn around your experience!
Thank you, Jamila with Ring.
Bad choice/poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the worse purchases. First of, during the set up the Ring app kept telling me the device was already set up under some eles's account, even though the box appeared to be sealed when I purchased it. I contacted Ring and they gave me 2 options, to take it back to the store and get a new device or provide them a photo of the ID on the back of the camera and provide proof of purchase, because the camera had already been professionally installed I opted for the second option. Once I was able to set it up under my account, the camera worked fine during the day, once it got dark outside the camera completely died. The next day, the camera worked again just fine, but again, when it got dark the camera died. Electricians returned to verify there were no issues with power and after a few days of this, the camera just died completely, day and night. Ring does not offer any options to deal with this over their online chat, I have already been on the phone twice for over 1 hour each time trying to get a replacement but I still have a camera up on my drive way (just for the looks). Ring has blamed the issue on several things from faulty power to poor wifi connection, however all of my other devices work perfectly and the electricians have already verified proper power.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello MusicLover,
We know how important it is to have peace of mind when it comes to your home security and having an unresponsive device can be concerning. we are we today to help you fully resolve this pressing matter.
DIY installation of your Ring Floodlight Camera is intended to be a relatively easy process. The Ring Floodlight Cam should be connected to a 100 VAC~240 VAC 50/60 Hz power source. Please visit our help center for more information with help installing the Ring Floodlight Wired Plus: https://support.ring.com/hc/en-us/articles/115001262186
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
All the best,
Antonio from Ring
Spotlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, if you have electrical in The right place.
I would recommend this to a friendGood addition but WiFi connection drops
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to security and improving the light area. Only thing it keeps getting disconnected from WiFi and that makes it irritating
I would recommend this to a friendGood camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The view is amazing basically the wat it shows the video and how you can see it from anywhere you are at is amazing. A very good way to keep your house safe
I would recommend this to a friend