Customer Ratings & Reviews

Hi Eschorn.

Thank you for taking the time to share your experience with us. We are happy to hear that you are enjoying the functionality of the device. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

We understand the importance of having all relevant product information prior to purchasing. The Ring Protect Plan provides valuable capabilities, such as accessing paid features and the ability to save, download, and review footage captured by your Ring device. We can definitely provide you with more information regarding the concern mentioned in your review.

It sounds like there was some confusion regarding the optional Ring Protect Plan. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.

There are three Ring Protect Plans available for home devices, and one Ring Protect Plan for Car Cam. We have listed the details here for all three plans.

Ring Protect Basic:
Video recording for one Ring doorbell or home camera. Activate digital features, including Rich Notifications, Smart Alerts and in-app arming and disarming for your Ring Alarm or Ring Alarm Pro device.

Ring Protect Plus (most advanced video features):
Video recording for all Ring doorbells and home cameras at one location. Activate digital features, including notifications and in-app arming/disarming, for your Ring Alarm or Ring Alarm Pro device.

Ring Protect Pro:
The ultimate Ring home security subscription. Unlock additional benefits for all your compatible home devices and the option to enroll in 24/7 Alarm Professional Monitoring for Ring Alarm or the Ring Alarm Pro device for one location.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. Please check out our Ring Community webpage, "Feature Request Board," to share your valuable suggestions for the Ring Floodlight Cam Wired Plus. As always, we will continue adding new features that make sense for our members and our mission. We invite you to visit our community today.

Thank you,
Melissa from Ring.

Hi JLEO.

Thank you for taking the time to share your Ring experience with us. We appreciate the value and trust you have placed in Ring for your home security needs. It is great knowing that the setup and installation of the Ring Floodlight Cam Plus was easy and straight-forward.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hi Jimmy12.

Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring Floodlight Cam Wired Plus. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

We invite you to reach out to our community if any additional information is needed regarding your new Ring device. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.

Thank you,
Melissa from Ring.