Customer Ratings & Reviews
- Model:
- B08F6GPQQ7
- SKU:
- 6460923
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Floodlight Cam Plus Outdoor Wired 1080p Surveillance Camera, especially the crisp camera quality and ease of use. Many appreciate the adjustable light brightness, overall performance, and motion detection capabilities. While installation is quick, some customers feel the price could be better, and a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Ring floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not based on product. Purchased installation and the wait time was two (2) weeks away. Installer was a no call no show. Reschedule date is now another two (2) weeks away. Sad
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Nonickname12345,
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Floodlight Camera Plus right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance.
In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described.
If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring.
We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding your Ring device. We are eager to turn around your experience!
Thank you, Jamila with Ring.
BE ALARMED!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I CAN'T REALLY GIVE A TRUE REVIEW OF THIS PRODUCT BECAUSE THE PEOPLE YOU SENT SAID THEY COULD NOT INSTALL IT. I MAY BE RETURNING IT UNLESS YOU CAN FIND A WAY.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello BESTBUYNOTATITSBEST, Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Alarm right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance. In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described. If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring. We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding the Ring Alarm. We are eager to turn around your experience! Thank you, Jamila with Ring.
Do not buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse piece of s^^# ever. I would not purchase this device by Ring. Does not work. More aggravation than anything else. One star is one star too much.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello ArnieMax,
We understand the importance of having a seamless setup experience and how it can be concerning to see that the Floodlight Cam Wired Plus will not set up accordingly. Rest assured, that it is a top priority for us to get this working for you.
DIY installation of your Ring Floodlight Camera is intended to be a relatively easy process. However, as the Floodlight Camera requires a junction box as well as wiring up live wires, it's recommended you hire a licensed electrician to install the Floodlight Cam Wired Plus. The Ring Floodlight Cam Wired Plus should be connected to a 100 VAC~240 VAC 50/60 Hz power source. This article outlines the step-by-step process to install your Floodlight Cam: https://support.ring.com/hc/en-us/articles/115001262186.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding the Ring Floodlight Cam Wired Plus or any other Ring product.
All the best,
Antonio from Ring
returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. I needed an electritian to install
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi AnnmarieF.
Thank you for taking the time to share your experience with us.
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. We are still here to assist you, if needed.
It sounds like you were unable to install the Ring Floodlight Cam Plus Wired. Your Floodlight Cam Wired Plus security cam must be installed on a 4“ round UL-listed weatherproof electrical box. If you do not already have a junction box, one can be installed; however, Ring highly recommends that you engage a qualified electrician for this.
Ring offers a variety of cameras to meet different needs. If this device wasn't the right fit, we invite you to visit our support center to compare the different devices and their features to find the right one for your home.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They said it would be installed, but it was not. They just dropped it off.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RollandW.
Thank you for taking the time to share your experience with us.
We understand the importance of a seamless installation process, as this allows you to start using your Ring Floodlight Cam Plus right away. What you describe is not the experience we want you to have. Rest assured, we hear you and are here to offer you some help.
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this installation concern.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Floodlight Cam Plus.
All the best,
Nicole from Ring.
Driveway can now be seen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides excellent security and camera view from over the garage down the driveway. garage driveway is a blind spot from inside my house
I would recommend this to a friendBrand response from Ring
Posted .Hello Happycustomer12,
Thank you for taking a moment to leave your review on the Ring Floodlight Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
Ring security products.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the main item (Ring Plus Doorbell) to work, despite the efforts of your. Geek Squad
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Ringsecurityproducrts,
Thank you for reaching out regarding your set-up concern. We understand how important it is to have your Ring Video Doorbell installed and working to secure your home. You should be able to complete the installation of your Ring doorbell within a matter of moments, and we are here to help.
While not comprehensive, the three most common causes of failure to complete the setup (aside from entering an incorrect wifi password) are your Ring device being too far from your wifi router, having a problem with your internet connection, or some type of issue related to your wifi modem or router.
If you haven't already, please bring your doorbell indoors, and try the set-up in the same room as the router. This will ensure that distance and interference aren't causing the issue. If the attempt fails, and you are certain you have the correct wifi password, please reboot your router. After the reboot, your set-up should complete as expected.
Should issues persist, please read our dedicated article that goes into greater detail on resolving this issue: https://support.ring.com/hc/en-us/articles/217240386-In-app-Setup-Failing-Repeatedly
If after trying these steps you are still experiencing issues, we would love to investigate this further with you. Please feel free to check out our community forum at https://community.ring.com/ for additional tips and support!
All the best,
Marlom at Ring
Too Complicated.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Required too many additions to operate correctly. I returned it.
I would recommend this to a friendBrand response from Ring
Posted .Hi Skoolteach.
Thank you for sharing this feedback with us.
We understand the importance of a seamless setup and installation process so that you can begin using your device right away. The Ring Floodlight Cam Plus Wired was designed to be a fairly simple DIY (do-it-yourself) type of installation. We are here to provide you with education to assist in getting your device properly installed and set up.
It sounds like the installation of your device was not successfully completed. We strive to include all needed parts, tools, and instructions to make the installation process as easy as possible for our customers.
Before you begin installing your Ring Floodlight Cam Wired Plus outdoor security camera, make sure that you’re following safety code standards. Your Floodlight Cam Wired Plus security camera must be installed on a 4" round UL-listed weatherproof electrical box. Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work; permits and professional installation may be required by law. Visit our support center for a full step-by-step installation guide.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Not good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.9 months after purchase, one of the light bulb has stop working
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Miami20029,
Thank you for taking the time to share your Ring Floodlight Camera experience with us. We appreciate it. Our products are intended to provide you with long-term peace of mind in terms of home security.Ring devices all include a one-year limited warranty on parts and hardware: https://ring.com/warranty. If you are a Ring Protect Plus member, an added benefit of this plan is an extended product warranty that would cover replacement for the lifetime of the device. Rest assured, whether you are a Protect Plus member or not, we do have some solutions that can resolve your concerns and ensure you have a Ring device that is capturing visitors around your home when you need it most!
To obtain the benefit of the limited warranty, please contact Ring community support at http://support.ring.com/or 1 (800) 656-1918 (US). For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. This forum was launched in 2019 to allow our neighbors to share their experiences and feedback directly with Ring.
We are eager to get a solution in place for you so you can monitor your home and get notified in a timely manner of visitors approaching your door. We look forward to hearing from you soon!
Thank you, Jamila with Ring.
ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works dose not work if i could return it i would not very reliable
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello beenhad,
We appreciate you sharing your user experience with us regarding the Ring Floodlight Camera Plus. We understand how important it is for your device to work as intended. The Ring Floodlight Camera was intended to provide you with peace of mind about your home security so you can rely on consistent alerts 24/7. Rest assured, we are here to provide you with a solution to your concern.After reading your review, it seems that your Ring Floodlight Camera Plus is not powering on. If this is the case, we recommend power cycling the device. To power cycle, turn off power to the device for 30 seconds and then turn the power back in. Once this is done, your device should reboot and work as intended. If the issue persists, we’d suggest reviewing this helpful article for more information: https://support.ring.com/hc/en-us/articles/360061193531-Setting-Up-Floodlight-Cam-Wired-Plus-Security-Camera-in-the-Ring-App-.Additionally, if you have not already, please check out our Ring Community forum where other Ring users, like yourself, have an open discussion platform to share their experiences, as well as solutions to issues experienced: https://community.ring.com/.
Thank you, Jamila with Ring.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not buy. The techs did not do electrical work.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Mymom,
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring device right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer you some assistance.
In this particular case, we’d suggest you reach out to Best Buy’s customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to the installation concerns you have described.
If you need assistance from Ring, Ring Community is our first peer-to-peer community online forum, giving our customers the ability to help one another and share their feedback directly with Ring.
We invite you to reach out at https://community.ring.com/ if any additional installation information is needed regarding your Ring device. We are eager to turn around your experience!
Thank you, Jamila with Ring.
- Pros mentioned:Camera quality, Light brightness
Desert House
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well easy installation good instructions Easy to hook up to WIFI Good quality picture Lights are bright enough Remote control of light is nice and listening to whatever is going on
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Worth every penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in-laws backyard. It works better than expected. Took about 15minutes to install and set up. Took another 15mintues to teach her how to use the app. The image and sound quality are outstanding!! She loves the ability to have live conversations through the camera. I recommend this and other Ring products to everyone looking for protection and surveillance
I would recommend this to a friend Ring Flood light and camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Camera and flood light is perfect for what I needed. The camera is good quality. I put it 15 ft above ground and I can see my alley clearly. I did need to use a WiFi extender for the WiFi to work. I had one so it was not a big deal.
I would recommend this to a friend- Pros mentioned:Camera quality, Ease of use
a good camera/floodlight combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and set up. Good quality video. We have no windows that look out onto our driveway. This lets us know when someone is there.
I would recommend this to a friend Floodlight cam not working correctly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working or not installed correctly. Your installer did the work. Called him (Paul) to advised floodlight cam not working, have not heard from him.
I would recommend this to a friendBrand response from Ring
Posted .Hi Chaz.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless installation process, as this allows you to start using your Ring Pro 2 right away. What you describe is not the experience we want you to have, rest assured that we hear you and are here to offer you some help.
It sounds like your device is not working as intended after having been installed by Best Buy. In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you resolution to this installation concern.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Floodlight Camera Plus device.
Thank you,
Nicole from Ring.
Could not get install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute mess, called costumer service 3 times but could not get the cameras up. No help at all. Was told to return item is the best resolution.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi KaH1.
Thank you for sharing your experience with us.
We are always looking for ways to improve the neighbor experience, and your feedback is an invaluable part of this process. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. It is critical to have the peace of mind in your home security that you purchased Ring for!
We are saddened to read that the Geek Squad could not install your Ring Floodlight Camera Plus for you. Your Floodlight Camera Wired Plus security camera must be installed on a 4" round UL-listed weatherproof electrical box. Installation by a qualified electrician may be required in your area. Refer to your local laws and building codes before performing electrical work; permits and professional installation may be required by law. Visit our support center for additional installation details: https://support.ring.com/hc/en-us/articles/360060800632-Installing-Floodlight-Cam-Wired-Plus-Security-Camera-.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences. You can find other useful installation information at https://community.ring.com/ for your Ring Floodlight Camera Plus.
All the best,
Nicole from Ring.
- Pros mentioned:Camera quality, Light brightness
Ring
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring Floodlight cam is wonderful. It's very clear and the light comes on as needed. I've already shown friends how it works.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well and very easy to install and configure. Good quality video and has good range.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Flood light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good no issues easy to install camera is clear
I would recommend this to a friend