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Customer Ratings & Reviews

Model:
88BBY002FC000
SKU:
5129700
Your price for this item is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 446 reviews

Rating Filter

Pros mentioned filter

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86%
would recommend
to a friend

Customers are saying

Customers recognize the Home Security Kit's excellent camera quality and ease of use, with many praising its straightforward installation and affordable price. Positive feedback also highlights the doorbell's functionality and the system's contribution to home security. However, some users experienced issues with battery life, motion detection sensitivity, and occasional delays in response time or Wi-Fi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 446 reviews
  • Rated 4 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this through out the day every day. This is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great security for Any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the alerts if there is any motion at the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simpli Safe has performed well. Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe has a great support team. Knowledgeable and happily helpful. Had to send me a different mobile number module for a different provider as the original one would not grab a signal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Home Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, my parents love it, thank you !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great starter system, lots of challenges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me several phone calls to get this system to work. I am not pleased with this system. I'd rather add 100.00 or more a get areal quality system. The doorbell picks up some movement or it will pick up the delivery truck as b it's driving away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this security camera system.It's great.I am so glad I got such a greT deal on it and the customer service is always wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friends love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't wait to install this. Their is nothing like having peace of mind when an important package needs to be delivered and you can see it from your phone even when you are not home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System for interactive security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent System for interactive security I travel a lot and this gives me the opportunity not only to see was going on but to interact with employees and family members while I'm away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my ring!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my ring. I can monitor my home from my cell phone and I can talk directly to the postman/ deliver guy. It is a must have!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best doorbell/ security combo you can find. It catches motion at any setting you like. While at work I can see who comes to the door on my phone. Fantastic Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my ring stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kits cameras doorbells now a flood light, the ring of security is not close to fullproof but i use the cameras to add to the protection of my real security system.

    I would recommend this to a friend
  • Cons mentioned:
    Wifi signal

    Rated 1 out of 5 stars

    Poor excuse for a "home security" camera system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this product, however, it falls way short of expectations. The stick-cams are pretty much useless. They can't detect wifi signals as soon as they are outside, even though other devices show a strong signal. They basically do not work. Also, Ring charges $30 a year per device if you want cloud recording, so that's $90 a year if you want the whole system to record. As for the Ring doorbell itself, it's okay. But, forget about having a flag outside your house, or you will get motion alerts constantly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 10 people in my house and everyone has a iPhone, iPad, and iPod. I couldn't get the ring to work case my WiFi wasn't able to accommodate it. I had to bring it back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doorbell is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this combo for our condo. Our door is too close to the road for it to work correctly and the cameras were not connecting. We ended up returning

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system I know when my kids get home from school, and if anyone comes to my house when I am at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend recommended this bundle to me and when I saw it, I just had to have it! I love Ring doorbells and products and this is an AWESOME deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item with a great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works outstanding with my phone no running to get the door from upstairs thank you ring for this product and best buy customer service was great too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, one of the cameras was dead in the box - it had to be sent back and a new one received in it's place. They can very easily get confused about wifi and refuse to accept or send any sort of signal, even 5 feet from the router. Their support will constantly assume it's something in your home and only after hours and hours of battling finally agree their product has an issue. The front door cam's motion is set off plenty by trucks driving by, but not people. When it does work, the video is pixelated, but alright. The cloud storage it has for video is a saving grace though.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Shojin,

      Oh no! I'm so sorry to hear about one of your devices being dead on arrival. Were you able to receive a replacement? I also want to apologize for the connectivity issue you are experiencing. Do you happen to know your upload speed? I would love to connect with you today to go over the issues you are experiencing and help find the best resolution to resolve them. Please email me at [email protected] at your earliest convenience. I look forward to hearing from you!

      Thank you,
      Jennifer F., Community Satisfaction Specialist
      [email protected] Ring

  • Rated 5 out of 5 stars

    Know who is there...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to have to check on my home. Im able to see when people come to my house and at what time. Its a great camera system ths far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea works great but only with subscription. Didn't realize that at purchase need an internal way to capture video and pics then it would get 5 stars.

    I would recommend this to a friend