Customer Ratings & Reviews
- Model:
- B0B7Q62HMM
- SKU:
- 6532393
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Spotlight Cam Plus for its impressive camera quality and ease of use. Many appreciate its overall performance and long battery life. While some users experienced issues with network connectivity, light brightness, and range, the majority are satisfied with the product's features like installation, security, motion detection, night vision, field of view, and price.
This summary was generated by AI based on customer reviews.
Ring spotlight cam rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides light and security in places that I really needed around the house. Gets the job done!
I would recommend this to a friendGreat addition to my home security!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great! I love the motion detection. The light is very bright and perfect for the dark nights.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras. Super easy to set up and use! I would highly recommend them to anyone.
I would recommend this to a friend Ring - Spotlight Cam Plus 2-pack Camera Indoor/Out
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Great features. It's nice to have extra security cameras around our house. It definitely brings a peace of mind.
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect Cameras
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Perfect for surveilling the house!
I would recommend this to a friend - Pros mentioned:Camera quality
Outdoor Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cameras. Clear picture. Covers large areas. Used Geek Squad for installation. They are great.
I would recommend this to a friend - Pros mentioned:Camera quality
Ring camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost a year of purchase and they still Great video and alerts, haven’t had any issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Addition to our already purchased and set up cameras. Was easy to add and link to others on the app
I would recommend this to a friend Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend buying these. Clear image, clear audio, and super easy installation. I have no had an issue what so ever. I am happy with my purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring excellent camera option for anywhere you need to feel safe and works well for money.
I would recommend this to a friend - Pros mentioned:Camera quality
Really enjoy the updated cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have the older model which j thought were fine, but these are visually crisp and the new features are a nice add on
I would recommend this to a friend Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our cameras. You can adjust the motion detection to turn up and down.
I would recommend this to a friend- Pros mentioned:Camera quality
these cameras are a must!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are absolutely necessary if you need security all the time like i do at my airbnb rental unit!
I would recommend this to a friend - Pros mentioned:Camera quality
Great product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are working great! Pick up exactly what we want and clear picture!
I would recommend this to a friend - Pros mentioned:Camera quality
Best cámaras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product night time is the best image Battery take like two week to reachable!
I would recommend this to a friend - Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Great video quality. Works loke a charm
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent security camera.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring cameras are easy to set up. Need to charge the battery first. Has spotlighting and siren. Can link with others. It is pricey.
I would recommend this to a friend - Pros mentioned:Camera quality
Rings camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good cameras. I am happy with my purchase. I will buy 2 more
I would recommend this to a friend - Pros mentioned:Overall performance
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is fine. The customer service/sales people in the store is horrendous.
I would recommend this to a friend Thanks, Best Buy, for making it this difficult.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both of my Ring Spotlight cameras arrived defective, and the return process at Best Buy has been a nightmare. Because I’m not a paid My Best Buy Plus or Total member, they refused to issue a refund or exchange. Their own membership chart shows that only paying members get the extended 60‑day return window, while standard customers get just 15 days — yet that 15‑day policy was never printed anywhere on my receipt or included with my order. I was told to “check the website” to understand why some customers get different treatment. What made it worse is that when I asked what I was supposed to do with two defective cameras, they told me to “take it up with Ring” — but provided no contact information, no guidance, nothing. I went to the Ring dashboard myself and it was completely unhelpful. Best Buy’s call center even told me they’re “not obligated” to help me get Ring’s information or assist with the issue in any way. They also made it clear they wouldn’t bend any rules for non‑paying members, even if it meant losing a loyal customer. So now I’m out a few hundred dollars, stuck with defective products, and left with the worst customer service experience I’ve had in years. Thanks, Best Buy, for making it this difficult.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MariaR.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that the return process did not meet your expectations but are still here to assist you. Our support team is available 24/7 at: 1-800-656-1918.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Miyuki from Ring.