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Customer reviews

Rating 4.7 out of 5 stars with 722 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the Spotlight Cam Plus for its impressive camera quality and ease of use. Many appreciate its overall performance and long battery life. While some users experienced issues with network connectivity, light brightness, and range, the majority are satisfied with the product's features like installation, security, motion detection, night vision, field of view, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-721 of 721 reviews
  • Rated 1 out of 5 stars

    Battery does not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not capture everything. Does not record cars in my drive way. Battery only lasted for 2 weeks. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi user263295.

      Thank you for sharing your experience with us.

      We understand how critical it is for your Ring Spotlight Cam to notify you of meaningful motion events where the device is installed. Having longevity in a battery-powered security device, such as the Ring Spotlight Cam, is crucial when it comes to monitoring your home. We are here today to provide you with solutions that will assist you in finding the best device settings for your home’s environment.

      It sounds like your device is not set up for optimal motion detection, and the battery is draining quickly. Excessive motion detection can cause your battery to drain faster than usual. The Ring Spotlight Cam contains advanced passive infrared (PIR) sensors.

      In order to pick up all the motion you want to capture, it helps to understand a bit about how Spotlight Cam's sensors work and how to position your Spotlight Cam for maximum effectiveness. Your Spotlight Cam's PIR sensors detect the heat signatures of moving objects.

      The optimal motion zone is right in the middle of your Spotlight Cam's field of view (FOV).

      Think of your Spotlight Cam's Optimal Motion Zone as a tripwire for motion alerts. When objects move through this imaginary line, you can be guaranteed they will trip your Spotlight Cam's motion sensors.

      Aim your Spotlight Cam so that the Optimal Motion Zone overlays the perimeter of your property or the area where you first want to be alerted about motion.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

      All the best,
      Nicole from Ring. Ring