Customer Ratings & Reviews
- Model:
- B0B7QMF9T5
- SKU:
- 6532392
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Spotlight Cam Plus for its impressive camera quality and ease of use. Many appreciate its overall performance and long battery life. While some users experienced issues with network connectivity, light brightness, and range, the majority are satisfied with the product's features like installation, security, motion detection, night vision, field of view, and price.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to use once set up. Yearly subscription but it’s cheap
I would recommend this to a friend- Pros mentioned:Battery life
Great cameras
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have these all around the house. Batteries last a long time. They work great all around
I would recommend this to a friend - Pros mentioned:Overall performance
The Best opción
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the Best camera & Security for you home & family
I would recommend this to a friend Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feeling of security Works great and convenient
I would recommend this to a friend- Pros mentioned:Ease of use
You will love them!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love ring cameras. Easy to use! I have many installed in and out of my home.
I would recommend this to a friend - Pros mentioned:Battery life
Love these cameras.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am replacing my Arlo cameras with Ring cameras. I have two operating now; they work great, and the batteries last a long time.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these installed for my daughter who is at college. She called the police 2 weeks after they were installed and the cameras helped identify the person who was trespassing.
I would recommend this to a friend Ring
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome way to add a little extra security i do recommend getting the hardwired version because charging and swapping batteries can be a real pain
I would recommend this to a friend- Pros mentioned:Overall performance
My review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It works great. I would buy it again. xxx
I would recommend this to a friend - Cons mentioned:Network connectivity
Great Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like the cameras. Have 4 now. One however goes offline quite frequently for not apparent reason.
I would recommend this to a friendBrand response from Ring
Posted .Hi CaryJ.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Spotlight Cam Plus. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. Usually, devices falling offline repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether or not the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In edition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Spotlight Cam Plus to assist with the wifi signal strength to the device.
If any additional information is needed regarding your concern, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
Thank you,
Miyuki from Ring.
- Pros mentioned:Camera quality
Great Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love it. Definitely Worth it. Had to change the setting because it’s so sensitive to motion but it’s a great buy
I would recommend this to a friend - Pros mentioned:Camera quality
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great deal on this spotlight camera . Ring camera has been my go to security cam for the past 5 yrs.
I would recommend this to a friend - Pros mentioned:Installation
Feeling secure with these all around my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras, great installation, friendly staff With Devon. He is very knowledgeable.
I would recommend this to a friend - Pros mentioned:Camera quality
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, performs as expected! Clear and thorough results
I would recommend this to a friend - Pros mentioned:Camera quality
Ring camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these cameras. So many different ways to use them! Great product!
I would recommend this to a friend For the price, great product overall.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend getting the solar panel battery recharge attachments as some of the more active areas would require changing batteries weekly.
I would recommend this to a friendBrand response from Ring
Posted .Hi NickL.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
For more information on your Ring Spotlight Cam Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
I feel more secure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although my neighborhood is safe, you never know, there’s someone somewhere doing something they shouldn’t be. This really makes me feel a lot safer.
I would recommend this to a friendNice product that doesn’t need to be wire to elect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product that doesn’t need to be wire to electricity. I had to buy the solar panels and an extra battery so the cámaras never ran out of battery. The cameras can be installed anywhere just need Bluetooth connection to WiFi.
I would recommend this to a friendRing camera help+ better deals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were going to buy single cameras but your employee recomended getting a 2 pack letting us know that it would be cheaper. Thanks to all those helpful employees.
I would recommend this to a friendGreat purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I feel much safer in my home with these cameras!
I would recommend this to a friend