Customer Ratings & Reviews
- Model:
- B0B7QMF9T5
- SKU:
- 6532392
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the easy setup, video quality, and security features of the Spotlight Cam Plus 2-pack Camera. They appreciate the convenience of the solar panel and the affordability of the product. However, some customers have concerns about the battery life and the mandatory subscription for video playback.
This summary was generated by AI based on customer reviews.
Best camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and excellent viewable timely quality! Highly recommended
I would recommend this to a friendNew battery door design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New design for battery door is a huge upgrade. Great product.
I would recommend this to a friendOutdooe cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They both work really well. I am pleased with this purchase
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cameras the only problem I have with them is the battery says it should last 6-12 months dies in about 10days
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring cameras work great. Only issue i have is the battery life isnt very long. Going to get a second battery for them.
I would recommend this to a friendGood Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. Protects patio from two angles.
I would recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t notice the big difference between these and the pro cams I have already until it was too late to return to store. First problem is the battery cover covers completely off which leaves you trying to juggle parts up a ladder when changing batteries. Second issue is the second battery is not recognized which is a problem with both cameras. My spotlight pro cameras I have never had a problem with but these are a real pain.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Redavis.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your Ring Spotlight Cam Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Spotlight Cam Plus functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the doorbell to your network. To reconnect a Ring Spotlight Cam Plus to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the doorbell or camera you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Sincerely,
Matthew from Ring.
Good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RING SYSTEM WORKS GREAT! Adjustable sensitivity and scope.
I would recommend this to a friendVacation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best investment I’ve done yet Going back to buy two more
I would recommend this to a friendVery disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I can’t actually give a review, the geeks were supposed to install my cameras last Saturday…. First they text saying they were running late… then I got a text giving the new time which was 5 hours past my original timeline… well that time came and went with no updates from the installers…. It’s now Friday 6 days later and still have not heard from them… poor communication.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi AnitaG.
Thank you for taking the time to share your experience with us. Your experience with Ring is our top priority, and it is important to us that when investing in our products, they meet your needs and expectations. What you describe is not the experience we want you to have, rest assured we are here to offer you some help.
In this particular case, we'd suggest you reach out to Best Buy's customer service: 1-888-237-8289 or https://www.bestbuy.com/services/triage/home. We are confident that they will be able to provide you with a resolution to this concern.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to join our community today!
Thank you,
Amilia from Ring.
Recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, has decent night light activated with motion. Would recommend.
I would recommend this to a friendRoger C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Very clear reception. Exactly what I needed.
I would recommend this to a friendGreat Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The boys from the geek squad just installed them and I can't wait to see them in action.
I would recommend this to a friendDissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a tad disappointed. I’ve only installed one so far and it’s not picking up the motion or distance that my neighbors can. It will sometimes pick up motion when you are right by it and that’s it. What’s the point if it’s not monitoring correctly
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MusicForTheGym.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Spotlight Cam Plus capture all the correct motion events. The Ring Spotlight Cam Plus was designed to capture motions based on your specifications to help keep your home secure. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. You can find it here: https://community.ring.com/.
Thank you,
Melissa from Ring.
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought but have not installed yet. Plan to install in the near future.
I would recommend this to a friend- Cons mentioned:Network connectivity
mala inversion
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.las camaras se desconectan del internet cada 15 dias
No, I would not recommend this to a friend Ring camera review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has been working perfectly I am happy with this purchase:(
I would recommend this to a friendGood camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras are good so far i just wish the battery life was longer
I would recommend this to a friendSurveillance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem is you have to charge it like every three months
I would recommend this to a friendTeresa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it catches everything and notifies you immediately.
I would recommend this to a friend