Customer Ratings & Reviews
- Model:
- B0B7QMF9T5
- SKU:
- 6532392
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the easy setup, video quality, and security features of the Spotlight Cam Plus 2-pack Camera. They appreciate the convenience of the solar panel and the affordability of the product. However, some customers have concerns about the battery life and the mandatory subscription for video playback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Ring security camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Picture quality is much better than expected
I would recommend this to a friend Great cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel more safer and the great choice. Thanks for great product
I would recommend this to a friend- Pros mentioned:Ease of use
Ring Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real easy to install and set up. Really good price.
I would recommend this to a friend - Pros mentioned:Ease of use
Ring Spotlight Cam Plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cam works great! It is very easy to install. I recommend it to anyone.
I would recommend this to a friend Switched back
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Ring a few years ago. I was extremely satisfied but, a family member told me that Blink has more cameras. Sadly I switched. This was the one of the biggest mistakes I’ve made. I have since bought 4 new Ring cameras to be put up as it gets warmer.
I would recommend this to a friend- Pros mentioned:Camera quality
Worth the Money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend these to everyone. They have A Good picture.
I would recommend this to a friend Spotlight Cam light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light is great!!! Good quality!! The first one I purchased afyer 2 months the speaker stop working , i call Ring they sent me out a brand new one ( without paying for geek ) im in the proof purchasing another one today
I would recommend this to a friendRing Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, but we are waiting to see how long the battery last. I bought this as a gift for my two adult sons and am thinking about getting one for myself.
I would recommend this to a friendGood monitoring system!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good resolution and overall functionality. If used in an area of high activity, the battery will quickly drain and it takes 6-7 hours to recharge. If possible, hard wiring seems to be preferable.
I would recommend this to a friendBrand response from Ring
Posted .Hi Colo.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Spotlight Cam Plus and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
Thank you,
Melissa from Ring.
Like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed for security when we are not home. Very effective and only alerts for people.
I would recommend this to a friendPerfct
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We so needed security cameras and have enjoyed or Ring system.
I would recommend this to a friendBest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best camera. No box it’s all on your phone. It’s got a wide view
I would recommend this to a friendWould recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage of a large area. It does delay to catch movement sometimes. Easy to install
I would recommend this to a friendBrand response from Ring
Posted .Hi user674222.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Spotlight Cam Plus! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Plus.
Thank you,
Melissa from Ring.
USELESS. AVOID and get a better system!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please spare yourself the trouble and get another camera. The batteries are useless and barely last a week, even with all the Ring solar panels installed with the cameras. Total waste of money. The camera never captures footage I need. Once someone punched and broke a window on my property and the camera recorded everything but the moment I needed to show to police. This wasn’t the first time the camera did not record the moments I needed. For some reason, it records useless movements and doesn’t even record what happens right in front of it. I need to replace the whole system now because after that incident, I just cannot trust the system to protect my home or my family, and capture the evidence I would need to show to police so that it doesn't happen again.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi SheilaR.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. You should be able to enjoy the peace of mind that the Ring Spotlight Cam Plus is designed to add to your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concerns you mentioned in your review.
It sounds like you have some concerns with the battery life and motion detection of your device. The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. The Ring Spotlight Cam Plus comes with one battery, but it can hold up to two. If your battery life is still relatively short even with two batteries and a Ring Solar Panel that receives plenty of direct sunlight, then motion events are probably draining the power. You can try adjusting your motion sensitivity slider and optimizing your motion frequency.
Use the Motion Wizard in the Ring app to optimize your motion alerts by following these steps:
Open the Ring app.
Tap the menu (≡) on the top left.
Tap Devices.
Tap the relevant device.
Tap Motion Settings.
Tap the magic wand icon in the top-right corner to launch Motion Wizard.
Here you can get help to reduce, increase or improve your Motion Alerts.
Visit our support center for more information.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
GARBAGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. These cameras are awful and rings customer service is just as bad. I bought one of the spotlight cameras and had it working for awhile. One day i unplugged it to charge the battery and went to reconnect it to my wifi and nothing happened. I tried troubleshooting myself to no avail. Ended up calling ring customer service and nothing worked. They ended up shipping me a warranty replacement thinking my camera went bad and the new one does the same thing. My wifi at home works just fine and everything in my household connects to my wifi with no issues. Ring customer service will not do anything else to help me. I've recently found similar issues from people posting this problem online and it sounds like ring forced firmware updates and alot of people now have cameras that will not connect anymore, just like me. I now have two paperweights that were a waste of money. BE AWARE OF BUYING ANYTHING RING RELATED, ESPECIALLY NOW THAT THEY ARE OWNED BY AMAZON.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RYAN.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like your device is having trouble connecting to your home's wifi network. If you have issues connecting to your home wifi, try the following steps.
Make sure you're entering the correct password. Passwords are case-sensitive and do not include spaces. Your network password can often be found on the bottom or side of your router.
Make sure your password doesn't have any special characters. If your password contains characters like an asterisk (*), pound sign (#), or exclamation mark (!), remove them by changing the password in your router's settings. If you do not have access to these settings, contact your internet service provider to change the password.
Make sure you have a 5 GHz-compatible Ring device if you're trying to connect to a 5 GHz network. If you do have a 5 GHz compatible device but still have issues, connect to a 2.4 GHz network first, then switch to the 5 GHz network after setup is complete. You can do so via the Device Health section of the Ring app.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
quality 1080p big number but not quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1080 P is one megapixel it’s been around for the last 5-10years reason for my review is that there’s two megapixel five megapixel 10 and 12 all the way up to 30 megapixel on commercial cameras. Why are we paying so much for one megapixel when these cameras should have five megapixels be able to identify people a bit better our phones have 12 megapixels cameras almost causes much as a phone quality very disappointed with these companies and their big numbers 1080 P can barely make out a make and model of a vehicle let alone a license plate I don’t know how this is getting five stars when it deserves one 
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi NoelTorresRodriguez.
Thank you for taking the time to share your experience with us.
We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you have some concerns with the video quality of your device. The Ring Spotlight Cam Plus offers 1080p HD video. Ring offers Adaptive Video Play, a feature programmed to prioritize continuous playback at the expense of quality. Rather than leave you hanging while your system's high-quality video buffering catches up, Adaptive Video Play transmits a lower-quality video image in the interim. When the higher-quality video image is loaded, your image will seamlessly switch over to a higher resolution.
Adaptive Video Play is necessary because loading times for videos can vary based on your available bandwidth. Visit our support center for more information.
Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.
All the best,
Nicole from Ring.
Battery does not last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not capture everything. Does not record cars in my drive way. Battery only lasted for 2 weeks. Do not recommend.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi user263295.
Thank you for sharing your experience with us.
We understand how critical it is for your Ring Spotlight Cam to notify you of meaningful motion events where the device is installed. Having longevity in a battery-powered security device, such as the Ring Spotlight Cam, is crucial when it comes to monitoring your home. We are here today to provide you with solutions that will assist you in finding the best device settings for your home’s environment.
It sounds like your device is not set up for optimal motion detection, and the battery is draining quickly. Excessive motion detection can cause your battery to drain faster than usual. The Ring Spotlight Cam contains advanced passive infrared (PIR) sensors.
In order to pick up all the motion you want to capture, it helps to understand a bit about how Spotlight Cam's sensors work and how to position your Spotlight Cam for maximum effectiveness. Your Spotlight Cam's PIR sensors detect the heat signatures of moving objects.
The optimal motion zone is right in the middle of your Spotlight Cam's field of view (FOV).
Think of your Spotlight Cam's Optimal Motion Zone as a tripwire for motion alerts. When objects move through this imaginary line, you can be guaranteed they will trip your Spotlight Cam's motion sensors.
Aim your Spotlight Cam so that the Optimal Motion Zone overlays the perimeter of your property or the area where you first want to be alerted about motion.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.