Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 10497666
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Ring Spotlight Cam Plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can see the entire yard. I would recommend this product.
I would recommend this to a friendFilm plenty of nothing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last very long. Alert bell rings outside very loud and is a quiet ring in home. Camera doesn’t come on soon enough therefore plenty notices saying person at door yet when view nothing showed. I could get out of my house walk to car put walker in car and enter car before alert said person at door. Wish it would film faster. Other than that clear picture and I’m going to purchase a solar charger and see if that can keep battery charged more than one week. Not sure if filming can start earlier but will contact Ring for assistance. It could be good if faster filming alert not ring outside and battery last longer. I need another week to see if these problems can be resolved if not then I wasted my money. I hope all can be resolved.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi ShirleyB.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. Having a solid connection ensures you do not miss any activity around your home. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like you are experiencing issues with the device in regards to connection and battery life. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal performance.
The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power-cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Miyuki from Ring.
Home protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality Video playback is easy to use on smartphone app
I would recommend this to a friendClear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this security camera in my Back Yard and it’s so clear.
I would recommend this to a friendRing for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera-worked with all my other ring devices
I would recommend this to a friendRing plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the ring cameras and their service. I have 5 around my property
I would recommend this to a friend10/10
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy. I highly recommend purchasing. I purchased for security purposes and its awesome
I would recommend this to a friendNIce camera and light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works great - works great with the solar panel!
I would recommend this to a friendRing Spotlight Camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the price and having the spot lights is an added bonus.
I would recommend this to a friendthe best to invest in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the ring camera it gives clear vision and the battery last for days just get it when it’s on sale
I would recommend this to a friendRing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install. Just the right size for my area n can see what’s going on all the time n answer my door from inside
I would recommend this to a friendGreat Ring Spotlight Cam Plus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for me. So nice to have the available contact on the outside.
I would recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Camera!!! Not so easy to set up if you have auto connect for wifi since it only connects to 2.4 band. Had to spend an hr with my wifi to get it to connect but once connected it works flawless.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the image this camara gives, so clear and clean.
I would recommend this to a friendNice!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just an addition for my outside view. There are a lot of break-ins around my neighborhood, and this fits well to capture anything suspicious.
I would recommend this to a friendSecurity
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly recommend this product works great all day
I would recommend this to a friendRing Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Safety at an affordable price. This Ring Camera is easy to install and very reliable.
I would recommend this to a friendSecurity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This equipment gives me peace of mind. Definitely is the way to go for simple instructions, installing, and setup.
I would recommend this to a friendFlood light camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great. The light that comes on works very well and the picture quality is good.
I would recommend this to a friendWide range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great motion light, very Easy to set up. Love the fact that is a Wide range camera.
I would recommend this to a friend