Q: Can you hardwire a battery Spotlight Cam Plus Battery powered unit to make it electric? Someone told me you could open the Spotlight Cam & there are 2 connections points in the unit to connect wires.

A: Hi SRWSLV. Good question. Yes, the Ring Spotlight Camera Plus Battery device offers multiple power options. It uses a rechargeable battery pack (one included; holds up to two). It can also be powered with an optional Ring Solar Panel, a Ring Plug-in Adapter, or a Ring Hardwired Kit (all sold separately). Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

Q: How often does battery need charge?

A: Hi FrankL. Great question! Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation. You only need one battery for your Spotlight Cam to work properly. However, if you want extended battery life or don't want to experience any downtime charging the battery, a second battery is available for purchase. Learn more here: https://support.ring.com/hc/en-us/articles/115003325043-Charging-Your-Ring-Spotlight-Cam-Battery. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

Q: 1. Can the spotlight feature be turned off so that it does NOT light up the area at night? 2. Does this have a night-vision mode that does not need a spotlight to light up to see?

A: Hi HomeBuyer. Good question. The Light Settings in the Ring app let you control when your spotlight comes on. You can toggle off motion-activated lights if you do not want the spotlight to come on, even at night. The Ring Spotlight Cam Plus offers color night vision. Color Night Vision adds color to video in low light for improved clarity and motion detection. With the feature turned off, your Ring device will show video captured at night in black and white. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

Q: Will the Ring Spotlight camera pivot on its mount so I can get a larger view than a fixed stationary camera?

A: You can turn it so you get different views. However, it had a setting on it for a wider view. Hope this helps. We get a great eide biew.

Q: Will it pick up on your front and back

A: Not sure what the customer is asking. We have 5 Ring Spotlight Cameras located near access points (e.g. front door, side gate, rear door) and they pick up any activity within the set up zone. They provide us with a good feeling of security and protection. Hope this helps.

Q: Does it come with battery and charger?

A: Comes with one battery and USB charging cable.

Q: Does this have an option setting for an alert outside of notifications on your phone, like a noise??

A: Hi Chan. Good question. You can connect your Ring Spotlight Cam Plus to a Ring Chime or a compatible Alexa-enabled device to hear notifications inside your home. Connecting Ring devices with Alexa is a simple process. To accomplish this, you’ll need to add Ring as a skill in your Alexa app. Once this is done, you’ll be able to use a variety of Alexa-enabled devices with your Ring devices. If any additional information is needed regarding your Ring question, please reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. All the best, Nicole from Ring.

Q: Hi....hope this is not a stupid question, I have not seen anyone ask it. Can I have this (or several) installed, so that everything will come up on my PC? My old surveillance system was set up this way, as well as on a monitor that came with it.

A: Hi Laci. Thanks for asking. Ring devices require a compatible mobile device with the Ring app for setup. Once setup, you can get informed about events happening on your property with push notifications delivered to your computer desktop. You can receive push notifications on a compatible web browser when you’re logged into your Ring account as part of your Ring Protect subscription. Without a subscription, you will not receive them. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.